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Al Pollock
03-06-2004, 02:17 PM
At the risk of being redundant I am going to try and find the answer to a situation I am having, Recently I installed a US Robotics modem 56K PRO V92/90. itinstall no problems but when I went into control pannel/modem/ diag. and quiery the modem it doesn 't see it. Yet the modem wors well. When it was detected on start up it says it found new hardware "PCI serial device" any one have the answer.?

Thanks

AL

glc
03-06-2004, 03:14 PM
I don't know why it can't query it, but PCI modems are in fact seen as a "PCI serial device" until the drivers are installed. You may not have the correct driver installed is all I can think - especially if it's a Winmodem.

Al Pollock
03-07-2004, 10:00 AM
No its a hard modem own cntroller etc, and the driver is the latest .I was on the phone with US robotics they didn't have a clue. I followed exact directions ,Its quick and good but its not recognized

AL