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sixtiesmusic67
03-08-2004, 01:05 PM
I hope you can please help me with a situation I run into on some websites that can be if you wanted to use movie Ratings PG, R or X.

I have a Windows XP Computer from 5/03 set to allow cookies, set to allow the highest content of language, violence,etc (From the Internet Options Enable Ratings Drop Down) and am the only person using it. I have a cable modem. The browser is Internet Explorer. The Internet Option Security is Medium.

I have asked people to view some of the sites and they are able to see the content (picture/video clips) fine.

When I go to certain sites(Not many but enough where it is upsetting) and there are pictures and or videos that you can watch some will have a blank white box with a small x. If you click, you get either nothing or "You Don't Have Access." These are not pay sites and the picture to the left may be fine or 12 out of 17 are perfect but 5 come up blank. If you try right click "Save Target As" or "Save Picture As", same situation.

What is freaking out the computer and what can I do please? As mentioned some sites are pro wrestling or a picture of an actress and in no way even close to Adult or offensive to anyone. Actually shouldn't I have a way to view anything? The other day it was something on Yahoo!! While it may be only a small percentage, if other people can see the content I would like to as well.

I have Internet Explorer and Norton Anti Virus/Norton Security 2003 enabled and the Windows Firewall is enabled, but as mentioned previously almost everything is alloted. The system is P4 3.00, 250 GB and 1024 memory w/cable modem.

I keep very little on the hard-drive 8 percent and these are audio files. I use the Spyware Check every hour and run Anti virus every 2 hours. I keep no clutter of temp files or history.

Any help is greatly appreciated.

glc
03-08-2004, 01:20 PM
Turn off the Content Advisor and look in your Norton options for the same type of stuff.

I'd personally get rid of Norton and just use the XP firewall. The antivirus is good, but the firewall can seriously get in your way and be difficult to configure properly. I get the impression that you may be just a bit too paranoid.

sixtiesmusic67
03-08-2004, 01:24 PM
Hi Again:

The Content Advisor has no restrictions at is's current settings.

All 4 are as liberal as windows XP allows.

People often took about disabling Norton but if you can tell me please it has to have a reason to exist.

Isn't wanting protection for a computer not being that out of the ordinary.

I am attempting please to get from you the other side of the coin. There has to be reasons so many people buy seperate Anti Virus programs.

If you could please give the other argument it is apprciated.

Be well.

glc
03-10-2004, 02:29 PM
I'm not dissing the antivirus, Norton is one of the best and I use it myself. I have issues with the rest of the Internet Security package, it's bloatware and not worth the money in my opinion - and causes me a lot of hassles when i have to deal with it on customers' machines. It exists for Symantec to make money. If you are connected directly to your cable modem, yes, you need a software firewall, the XP firewall is adequate, and there are other firewalls that are better (free ones even), but Norton is way too complicated. If you are connecting through a NAT router, that's a hardware firewall and is adequate by itself.

The fact that you are running BOTH firewalls is causing you all kinds of problems, I guarantee you. Turn off the Norton firewall and the other security components (EXCEPT the antivirus) and see if your problems go away, I'm laying odds that they will.

sixtiesmusic67
03-10-2004, 06:00 PM
Hello:

Thanks for trying but no luck. I even did this with Norton on the phone. First they had me disable Windows XP Firewall but keep Norton on. Same results. Then they had me keep Windows Frewall but disable Norton, no luck. Then they had me run De Frag, no luck.

Anything you could think of is appreciated. I can't believe the 2 problems I have posted Windows Movie Maker Freezing and unable to view content are unique to only me.

Thank you so much for your time and thoughts!!

glc
03-11-2004, 03:13 PM
This is not what you want to hear, but if I were working on this system, I'd be uninstalling (not just disabling) Norton right about now. Gotta take troubleshooting one step at a time and in my experience, that's the next step I'd take. I may be wrong, but as I said, you have to try likely things one at a time. It's amazing how deep something like NIS can embed itself into the operating system and cause problems. It's not the only culprit that misbehaves, trust me. I have a whole list of stuff that can do strange and nasty things.

Back in the Dos and Windows 3.1 days, Norton Utilities were regarded as the best thing since sliced bread. Mickeysoft started adding more and more of their own utilities into the operating systems and Norton was left with having to come up with improvements to existing features. They have had mixed success over the years, and now their stuff is just useless fluff that's overly bloated and complicated - and can break the operating system. The only Norton product that will touch MY computer now and remain memory resident is the antivirus - and only 2003 - the 2004 version is a hog. Your mileage may vary.

mairving
03-11-2004, 03:52 PM
Do you have quicktime installed?

sixtiesmusic67
03-11-2004, 03:57 PM
Hi:

Thanks for reply. I do have Quicktime installed. Is this a problem and if so can I do something not to have to uninstall and reinstall it constantly.

Also a few people told me that there is a Codec that Windows
Movie Maker hates if it ends in an .ax. I have 1 that does but the instructions people gave of changing the extension doesn't work.

I can follow up to:
start, control panel, performance, system, hardware tab,device manager, expand sound video, double click on properties tab. Right here or even step before no matter if you left click or right, you can't get the file to let you change extension. It does have a removal button but don't want to mess with that without having knowledge.

Thanks,

glc
03-11-2004, 07:06 PM
I suggested in my response to your PM that you could rename the file using Windows Explorer.