My AIM will not connect at all!

[AgentCrash]

Hi, I'm on Windows 98 running a LAN connection, like I have a modem and we use multiple computers(i'm told this could've been a problem but i disconnected it from the router and just had the modem running and that still didn't work. I tried calling AOL but they don't troubleshoot aim because it's free software. So HELP please! I called my network adminsitrator and they "didn't have the settings/proxy" for aim. I don't know what to do because i REALLY need it. any help at all would be fantastic.


Thanks

[AgentCrash]

And oh yea, I believe it stop working when i tried to upgrade to version 5.5, so i deleted it a million times...still ain't work, tried to get a lesser version, that still didn't work.

[glc]

You *have* to use 5.5 now - earlier versions no longer work.

[AgentCrash]

but what if 5.5 don't work? lol

[AgentCrash]

Aiight, so i go back and get 5.5, type my log info in like screen name and password...press enter, it goes to the first step which is "1.connecting"...then the "AOL Instant Messenger Error" comes up saying "The AIM service can't be reached."

[glc]

Preferences - Sign on/off - Connection - Auto Configure

[el_novato]

Are you running a firewall? If so, disable it and try again.

Hth,

e.n.:)

[yellowsnow]

I hate 5.5....I was still running 5.0 until it no longer was compatible for direct connections and stuff with newer versions. Sigh..:mad:

[glc]

5.5 works fine if you get rid of all the spyware that comes with it.

[Kubie]

by glc,
"5.5 works fine if you get rid of all the spyware that comes with it"

Is the spyware installed at the initial installation and one good cleanup with Ad Aware and Spybot is all thats needed?

Carl

[glc]

There's more to it than that, Kubie. It's gonna keep trying to install Wild Tangent till you get rid of the installer, which AOL conveniently hides on the hard drive for you.

[AgentCrash]

thanks for all your help GLC, but i even tried the auto configure but that don't work.


How do i turn off any firewalls? i deleted zone alarm pro along time ago.


THanks

[glc]

Was the auto configure successful?

[AgentCrash]

nah, the auto configure wasn't successful...it says, "AOL Instant Messenger was unable to establish a connection to a server.

You may need to connect through a SOCKS,HTTP, OR HTTPS proxy server."

[ylen14]

i know you didn't ask this but until you get aim to work you may to give trillian a try

[glc]

You mention a network administrator - maybe you need to tell us exactly what kind of network this is. If this is a school or corporate network, speak to the administrator and ask them to open port 5190 or set up a proxy (SOCKS 4, SOCKS 5, HTTP, or HTTPS, the AIM setup needs both a name and a port number) if they are willing. If they aren't, you are out of luck.

[AgentCrash]

this is at home..we have a LAN here...

[glc]

Give us some details on your lan and your internet connection, please. Exact hardware models would help.