Help

[taylor]

i have my computer up and running with windows on it, and for some reason it freezes a whole bunch, somtimes even at the logon screen, and about 10 seconds after it freezes, the screen turns black
please help me

[maddad ®]

Hi taylor ,

Tell us a bit more about your machine spec , The more info you give about what you have will help others to help you .

Allso refer to this page for help .

http://forum.pcmech.com/showthread.php?t=132409


Good luck and don't panic

Maddad

[taylor]

ok this is my computer...

MSI K8MM-V (MS-7142-010) Socket 754 ATX Motherboard, Dual DDR400

AMD Sempron 3300+ Socket 754 2.0 GHz Processor SDA3300BOBOX, L2 128KB

Kingston 1GB (2x512MB) PC3200 DDR400 184-Pin Unbuffered DIMM Kit, CL3, Non-ECC, Model: KVR400X64C3AK2/1G

Hitachi Deskstar 7K80 80GB SATA-II 3Gb/s Hard Disk Drive, 7200RPM, 8MB Cache, Model: HDS728080PLA380

PowerColor Radeon 9600 PRO 256MB Video Card

and basic cd/dvd and floppy drive

[rspassey]

No, you do not need to assemble the PC outside of the case - an indication that you aren't shorting with the case is that you were able to install windows meaning that your PC would have been on for a good 30 + minutes (and shorting is noticed much quicker in a matter of seconds).

Is this a home built or retail PC?

If you built it -
Have you installed your heatsink entirely as directed? In many cases, not setting the heat sink just right will result in overheating which can cause a PC to freeze - especially during boot ups. I am leaning toward this as the cause for your troubles.

[taylor]

i built it...
i am pretty sure the cpu fan is good because it is always spinning, and my computer is probably been good for an hour while running in the bios and windows setup, the cpu is at 102 though so its a little hot
it has never frozen for me in the bios
i even had time to install the graphics card driver, although after that it froze and that is pretty much when the problem started

[blue60007]

What brand and wattage power supply?

You might consider running Memtest to see if the RAM is OK.

[taylor]

its a logisys 480 watt power supply
i figured another thing out
it usually only freezes when i restart my computer, but if i just shut down and then turn it back on it runs windows fine, everything is slow though (i have a 1g ram so i dont think that is very good)
whenever i restart my computer though, the windows usually gets to the light-blue windows screen then turns black and i have to turn off the computer

[Cricket]

Originally Posted by taylor i am pretty sure the cpu fan is good because it is always spinning, and my computer is probably been good for an hour while running in the bios and windows setup, the cpu is at 102 though so its a little hot it has never frozen for me in the bios

ryan124712 didn't ask if the CPU fan was working okay, he asked if the heatsink was installed on the CPU correctly. What type of attachment does that heatsink use? The one with the screws or the one with the lock-down lever? Is the recessed part of the heatsink over the raised part of the socket?

Cricket

[taylor]

its the lock down lever type, as for the question after that, i have no idea what u r asking me lol

[Cricket]

AMD Heatsink Installation Videos

Cricket

[taylor]

im pretty sure i did it the correct way but is there anyway to tell if it is installed properly cause it says i would need a new film or somthin to put on the bottom of the heatsink if i take it off (and i dont really want to if i dont have to)

[taylor]

pls help

[taylor]

cmon anybody got anything
i found a new problem, when i restart my computer i pretty much have a 50% chance that windows will load all the way, because somtimes i get to the login screen and somtimes the screen just turns black
now if i get to the login screen, i can usually log in, but about a minute after the screen like freezes and shows like a bunch of lines and junk all over it

-im pretty sure the heatsink is working cause my cpu is staying at about 93 and is kinda warm to the touch

[jayb1234]

Is that 93 C or F?

If it is C, that is too hot and means that the heatsink is probably not on right.

[taylor]

93 degrees ferinhight
-i dont know how to spell ferinhight

[jayb1234]

93 F is fine.

Is the 4 pin power connector near the CPU plugged in?

[taylor]

the one that isn't a 4pin connector where they r all in a line
i think u are talking about the 2 pins on top 2 pins on bottom connecter
if so, yes that is plugged in

[taylor]

http://forum.pcmech.com/showthread.php?t=151318
that is kinda how the screen is freezing...just a little worse

[taylor]

^^^^^

[taylor]

^^

[Stuey]

It could be that the PSU isn't capable of the power demand of the system. Also, I think that you might have to resort to taking the machine in to a computer repair shop to see if they can help you. It's sometimes difficult to troubleshoot a problem based on indirect observances.

[taylor]

its a 480 watt power supply and the lights and fans r always working, even when my screen goes black, everything is still spinning and such

[glc]

taylor, please do NOT keep bumping the thread every 30 minutes. This is not a chatroom. There aren't too many members around at 2am! Post ONCE, if you have something to add before you get a response, use the EDIT button, and be patient. Thank you.

- Admin -

Logisys power supplies are not known to be quality units. They are made by Youngyear, who is a low tier manufacturer and generally cannot be trusted to provide clean power. I would suspect it as being a possible source of your problem.

Have you run Memtest yet as suggested? I've seen defective Kingston ram recently.

A defective video card or corrupted drivers can cause this too.

[Cricket]

Originally Posted by taylor its a 480 watt power supply and the lights and fans r always working, even when my screen goes black, everything is still spinning and such

That only means there is some power reaching the motherboard...the power supply could still be defective. What brand is it?

Do you have another video card to test with?

Can you test your video card in another computer?

Did you test the hard drive with the manufacturer's diagnostic utility?

The problem you describe could also be caused by a defective motherboard.

Cricket

[glc]

Cricket:

its a logisys 480 watt power supply

Logisys power supplies are not known to be quality units. They are made by Youngyear, who is a low tier manufacturer and generally cannot be trusted to provide clean power. I would suspect it as being a possible source of your problem.

[taylor]

how do i test the hard drive with manufacturer's diagnostic utility?
by the way- when ever i do somthing like look at a big picture or somthing, it program closes and tells me like the graphics card somthing wasn't like working properly with the rest of the graphics card or something like that
oh, and when ever i like try to move like windows media player across the screen it is always skipping, never smooth

[taylor]

hey do yall think i should try to reinstall windows
if so...how do u do it lol

[glc]

What did I say about using the EDIT button?

You download the Hitachi Drive Fitness Test.

http://www.hitachigst.com/hdd/support/download.htm

Drive Fitness Test (v4.05)

This download creates a self-booting DOS diskette to run the DFT utility.

Download Windows diskette creator (2,124 KB) - creates DOS bootable diskette | Readme | Having trouble creating the bootable diskette?

OR

Download a CD image (2,714 KB) - create a bootable CD* for Linux, Windows and other Operating Systems

* Requires CD-RW drive and software.

[taylor]

ok im sorry, but could u answer my question plz
-not bein mean or anything

[glc]

Edited while you were posting.

Test your hardware before you reload Windows. You have to make sure it's good first. Have you used Memtest yet as suggested? That works the same way - you download a floppy maker or an iso.