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Old 06-09-2006, 12:45 PM   #1
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First PC problem

I just got my new pc and assembled it last night. Unfortunately, it doesn't work...

MSI had a helpful thing that you hook up in the expansion slots and it has 4 leds to let youi know what the problem is. It gets stuck on the memory detection test, which means the memory is either damaged or installed improperly. I interchanged the ram, used only one stick, did every single combination, but it won't work. Is it for sure that the memory is DOA? Or could it be something else? I wanna be sure before I send anything back.

Mobo:
http://www.newegg.com/Product/Produc...82E16813130049

Ram:
http://www.newegg.com/Product/Produc...82E16820227030
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Old 06-09-2006, 02:23 PM   #2
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Have you tried this? The mobo must be out of the case in order for the test to be valid.

http://forum.pcmech.com/showthread.php?t=132409
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Old 06-09-2006, 06:33 PM   #3
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No display still... Fans go on, but nothing happens afterwards. Any other clues on what it is? I'm guessing it's the RAM, but unfortunately, I have no other system to test the DDR2 ram in. Thus, I would like to know if the RAM is the problem before I send for new ones, and perhaps waste my time.

Last edited by hawksview; 06-09-2006 at 06:52 PM.
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Old 06-09-2006, 07:29 PM   #4
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http://www.7volts.com/troubleshooting.htm
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Old 06-09-2006, 07:41 PM   #5
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Also, could it be a compatibility issue? Is there any way I can tell a certain memory works with this motherboard?

Thanks for the link

Scroll down a little for the "d-bracket" codes:
http://www.msicomputer.com/support/sup_tshoot.asp#1_4

Mine's the one with the light on in the top right corner

Last edited by hawksview; 06-09-2006 at 07:55 PM.
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Old 06-09-2006, 08:14 PM   #6
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So I checked around to most of the memory manufacturers, and now, there's only one company that lists the K9N Platinum mobo, and that is kingston.

I think I'm talking to myself, but it's helpful. Does what I say make any sense? Should I send back the OCZ and get Kingston?
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Old 06-09-2006, 08:24 PM   #7
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Your mobo is so new the memory manufacturers don't have it even listed yet. What power supply are you using? Is it a 24 pin unit or 20 pin with an adapter? How bout the other wiring, 4 pin (2x2) plugged in near the cpu? additional power connector required by your vid card? Did you follow the link I posted before and test your system out of the case?
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Old 06-09-2006, 08:31 PM   #8
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My power supply:
http://www.newegg.com/Product/Produc...82E16817103936

It has a 20pin with a 4 pin adapter. The 4pin is plugged in near the cpu. I didn't see any power connector on my video card. Where is it? I don't think that it's the video card though, as the "d-bracket" says it's a memory issue.

I did follow the link that you posted before, and it was the same outside the case as it was inside the case.

P.S. This is my video card
http://www.newegg.com/Product/Produc...82E16814130283

Last edited by hawksview; 06-09-2006 at 08:37 PM.
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Old 06-09-2006, 08:43 PM   #9
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I don't know if your video card has a power connector. That's something you need to look for and make sure it's plugged in if it needs one. That power supply has a 20+4 connector which isn't really an adapter. You have the entire 24 pins plugged in, right? If so, then I'd say you either have a compatibility issue or a doa component. All you can do is try replacing parts one at a time. That D-bracket code seems to point to the memory as you've indicated so that would logically be the place to start.
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Old 06-09-2006, 08:47 PM   #10
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Okay, cool. I've checked my video card, and I don't see a power connector. What would you suggest I do, if I start with the memory? Should I try replacing it with another set of the same stuff? Or should I try a different set of memory?

I wish I could test this memory on another system, but I don't have another that supports DDR2.

Thanks for all the help so far. Believe me, it's a lifesaver.
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Old 06-09-2006, 08:53 PM   #11
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Do you have a pc repair place near you that could test the ram? If it's not defective, it may just be a matter of incompatibility. OCZ is a very reputable company. You might want to contact them by email or phone and see what they say about the compatibility with that mobo. DDR2 with AMD processors is very new so there's little experience to draw from. Until recently DDR2 was only used with Intel processors. We're kinda leaning as we go on this one.
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Old 06-09-2006, 08:56 PM   #12
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I could find a repair place probably. I'll look in to that, and meanwhile, I'll try and contact OCZ. Thanks for the help!
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Old 06-10-2006, 03:59 PM   #13
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Bringing old stuff up...

Does DDR2-800 PC6400 ram automatically work with this setup, considering I have a single core CPU? I heard somebody else mention that, and it also could be the problem.

Would it be easier to try DDR2-667 instead? What kind of performance am I looking at? Please help, I'm getting a little worried now... I guess I just want to know what memory will work for this CPU and mobo.

Last edited by hawksview; 06-10-2006 at 04:59 PM.
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Old 06-10-2006, 08:19 PM   #14
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Any suggestions?

Sorry for getting a little antsy here...
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Old 06-11-2006, 01:02 PM   #15
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If you are that antsy, you need to buy ram that's tested on that motherboard and certified compatible. Welcome to the hassles of jumping onto the brand new technology bandwagon before the kinks are worked out.
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