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laxmidi1310 · 11-13-2006, 07:39 PM

I just finished building my new computer, and sometimes not all the time either individual programs randomly exit, or the entire computer seizes up and restarts itself. can anyone give me an explanation and a solution?
Thanks

**Panama Red** · 11-13-2006, 07:54 PM

Assuming you're running XP, turn off the Auto Restart on error feature and let it give you a blue screen error message. Post the error message here for us to help diagnose.

laxmidi1310 · 11-14-2006, 12:43 AM

where do i turn off the auto restart?
are the porgrams shutting down possibly related?
thanks

whubbard · 11-14-2006, 02:18 AM

Control Panel>System>Advanced>Start Up and Recovery>Settings>System Failure

Now uncheck: Automatic Restart

Cricket · 11-14-2006, 09:35 AM

Could you also tell us the complete system specs for this new computer. List all the parts by brand and model including the power supply.

Cricket

laxmidi1310 · 11-14-2006, 04:27 PM

APEVIA (ASPIRE) X-Navigator ATXA9NW-AL/500 Black/Silver Steel ATX Mid Tower Computer Case 500W Power Supply - Retail
Model #: ATXA9NW-AL/500
Item #: N82E16811144125

SAPPHIRE 100146L Radeon X1600XT 256MB GDDR3 PCI Express x16 CrossFire Supported Video Card - Retail
Model #: 100146L
Item #: N82E16814102657

AMD Athlon 64 X2 3800+ Manchester 2.0GHz Socket 939 Dual Core Processor Model ADA3800BVBOX - Retail
Model #: ADA3800BVBOX
Item #: N82E16819103562

Patriot 2GB (2 x 1GB) 184-Pin DDR SDRAM DDR 500 (PC 4000) Unbuffered Dual Channel Kit System Memory Model PDC2G4000ELK - Retail
Model #: PDC2G4000ELK
Item #: N82E16820220084

Rosewill R913E Black 19" 4ms LCD Monitor - Retail
Model #: R913E
Item #: N82E16824021046

Western Digital Caviar SE16 WD2500KS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM
Model #: WD2500KS
Item #: N82E16822144701

The motherboard is an ATI crossfire xpress3200. pca9rd580

--------------------------------------------------------------------------------
the PSU is the one that came with the case so aspire 500 watt

laxmidi1310 · 11-14-2006, 04:30 PM

thanks ill post again when something fails

flanzig1 · 11-14-2006, 04:37 PM

Aspire PSUs are of questionable quailty and may not be an ATX 2.0 dual rail PSU.

**Alaron** · 11-14-2006, 06:50 PM

The power supply in your case does have dual rails like it should, but Apevia's are questionable at best. It is the first thing I would replace. Especially when the price of the power supply alone is $30 after $10 rebate. Any quality 500w unit will be at least twice that.

Here is our list of brands: http://forum.pcmech.com/showthread.php?t=131195

This is the unit I would recommend as a replacement: http://www.newegg.com/Product/Produc...82E16817104954

laxmidi1310 · 11-14-2006, 11:03 PM

An error message came up when the system crashed here it is:

*** STOP 0x0000008E (0xC000001D, 0xA98C223, 0xA6D57B14, 0x00000000)
*** afd.sys adress A9A8C223 bse at A9A7n000, Datestemp41107eb5

Beginning dump of physical memory
Physical memory dump complete

also could the PSU really be causing the crashes?
one more question.. my aol video player and sometimes windows media player color is distorted, any know how to fix this?
thank a lot everyone who is helping me

laxmidi1310 · 11-14-2006, 11:05 PM

Also windows keep popping up saying there is a runtime error for something, and then it asks if i wiould like to debug... anyone know what this is.. if i hit debug then it brings me to a screen with computer code.

**Panama Red** · 11-14-2006, 11:06 PM

an ..8E error is most likely ram compatibility issues.

http://support.microsoft.com/kb/315335/en-us

laxmidi1310 · 11-15-2006, 12:59 AM

what should i do?

laxmidi1310 · 11-15-2006, 01:45 AM

Again it crashed new message:

***0x000000D1 (0xCCCCCCCC, 0x000000002, 0x00000008, 0xCCCCCCCC)
also once the screen turned green and froze

**Panama Red** · 11-15-2006, 07:38 AM

That motherboard is quite new. The forums at Sapphire have several discussions of stability issues with that series. And none seem to offer any final conclusion. If I were you, here's what I'd do.

1) Replace the power supply with the one Alaron has suggested.
2) Make sure ALL the power connectors are properly in place on the mobo, inlcuding aux power connectors
3) Test the memory using Memtest86+. I can't find a memory QVL list at Sapphire so no way to tell if there are compatibility issues with your ram and mobo. If you get any errors with the Patriot memory, retest each stick separately. If both show errors, try a different brand of memory
4) Make sure you have XP fully updated inluding SP2. Only do the updates AFTER you have stability.
5) Make a restore point before any changes/tests so you can go back if need be.

laxmidi1310 · 11-16-2006, 01:03 AM

on the motherboard there is an 8 pin power connector, but my psu only had a 4 pin, so thats all i have in the 8 pin.. is there any way that this is a factor?

**Panama Red** · 11-16-2006, 09:53 AM

Quote:

Originally Posted by laxmidi1310

on the motherboard there is an 8 pin power connector, but my psu only had a 4 pin, so thats all i have in the 8 pin.. is there any way that this is a factor?

I see that connector in the mobo manual but I'm not familiar with a 2 x 4 power connector. Perhaps someone else has the answer. Does your power supply have a second 2 x 2 connector that is currently unused?

blue60007 · 11-16-2006, 03:13 PM

I've seen that the P5B Deluxe has an 8 pin connector, but they have a cap over half of it so you can use a 4 pin power connector too - remove the cap if you've got an 8 pin connector.
Here.

I think it's supposed to be supplementary power for powerful CPU's...I've seen plenty of boards running overclocked, powerful, dual core CPU's with only a 4 pin connector...so it doesn't seem that would make a huge difference.

laxmidi1310 · 11-21-2006, 05:13 PM

i need a link for a mem test if that will help... the link given earlier is for if your getting an error message while installing windows.. i have already done that

**Alaron** · 11-21-2006, 05:58 PM

http://www.memtest.org/

andper10 · 11-21-2006, 06:24 PM

I would replace the power supply first, but there is a converter (http://www.newegg.com/Product/Produc...82E16812201005) on newegg that you could get to rule out the possibility. From what I have heard, you can just plug in the 4 pin and it will work fine.

laxmidi1310 · 11-21-2006, 10:59 PM

how do i do the memtest?

chuck4456 · 11-21-2006, 11:48 PM

Your Power Supply is weak and can't push your Video Card. The screen errors are (most likely) related.

laxmidi1310 · 01-06-2007, 08:00 PM

can someone give me a site for the memtest

blue60007 · 01-06-2007, 08:05 PM

http://www.memtest.org/

There's packages for CD, floppy, and a flash drive. If I recall, there's instructions included.

laxmidi1310 · 01-07-2007, 01:15 PM

which one do i download, if its useful i dont have a floppy or zip drive. thanks
-can anyone give me instructions on how to run the memtest,

**Panama Red** · 01-07-2007, 03:20 PM

Why not download Memtest as part of the Ultimate Boot CD? That way you'll have many other useful diagnostic and test programs all on one CD. Here's a link.

http://www.softpedia.com/get/System/...-Boot-CD.shtml

11-13-2006, 07:39 PM	#1
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	System crashing I just finished building my new computer, and sometimes not all the time either individual programs randomly exit, or the entire computer seizes up and restarts itself. can anyone give me an explanation and a solution? Thanks Share Share this post on Digg Del.icio.us Technorati Twitter

11-13-2006, 07:54 PM	#2
Panama Red Served with Pride Staff Premium Member Join Date: Apr 2003 Location: near the left coast of Michigan Posts: 14,565	Assuming you're running XP, turn off the Auto Restart on error feature and let it give you a blue screen error message. Post the error message here for us to help diagnose. Share Share this post on Digg Del.icio.us Technorati Twitter

11-14-2006, 12:43 AM	#3
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	where do i turn off the auto restart? are the porgrams shutting down possibly related? thanks Share Share this post on Digg Del.icio.us Technorati Twitter

11-14-2006, 02:18 AM	#4
whubbard Member (10 bit) Join Date: Sep 2006 Location: New York City, New York // Greeniwch, Connecticut Posts: 847	Control Panel>System>Advanced>Start Up and Recovery>Settings>System Failure Now uncheck: Automatic Restart Share Share this post on Digg Del.icio.us Technorati Twitter __________________ Desktop: Intel x6800 \| ThermalTake Kandalf \| OCZ GameXStream 700W\| Asus P5W DH Duluxe \| ATI 1950XTX \| 4GB Corsair XMS2 800mhz \| Raptor 150GB (x2) \| Seagate 7200.10 320GB \| Lite-On Sata DVD+RW Drives (x2) \| Creative X-fi Platinum\| \| 24" Samsung Monitor \| Logitech G15 \| Logitech G7 \| Vista Ultimate x64 \| ^^Water Cooling Comming Soon^^ Photos: http://s137.photobucket.com/albums/q...rd/My%20Build/ Laptop: Sony S-Series: Intel Pentium M 2.00ghz \| ATI 9700 \|1GB RAM \| 13.1" Screen \| Vista Ultimate \| MAP YOURSELF: www.frappr.com/pcmech

11-14-2006, 09:35 AM	#5
Cricket Shiro Usagi Premium Member Join Date: Sep 1999 Location: Kaneohe, Hawaii Posts: 34,002	Could you also tell us the complete system specs for this new computer. List all the parts by brand and model including the power supply. Cricket Share Share this post on Digg Del.icio.us Technorati Twitter

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11-14-2006, 04:27 PM	#6
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	APEVIA (ASPIRE) X-Navigator ATXA9NW-AL/500 Black/Silver Steel ATX Mid Tower Computer Case 500W Power Supply - Retail Model #: ATXA9NW-AL/500 Item #: N82E16811144125 SAPPHIRE 100146L Radeon X1600XT 256MB GDDR3 PCI Express x16 CrossFire Supported Video Card - Retail Model #: 100146L Item #: N82E16814102657 AMD Athlon 64 X2 3800+ Manchester 2.0GHz Socket 939 Dual Core Processor Model ADA3800BVBOX - Retail Model #: ADA3800BVBOX Item #: N82E16819103562 Patriot 2GB (2 x 1GB) 184-Pin DDR SDRAM DDR 500 (PC 4000) Unbuffered Dual Channel Kit System Memory Model PDC2G4000ELK - Retail Model #: PDC2G4000ELK Item #: N82E16820220084 Rosewill R913E Black 19" 4ms LCD Monitor - Retail Model #: R913E Item #: N82E16824021046 Western Digital Caviar SE16 WD2500KS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM Model #: WD2500KS Item #: N82E16822144701 The motherboard is an ATI crossfire xpress3200. pca9rd580 -------------------------------------------------------------------------------- the PSU is the one that came with the case so aspire 500 watt Share Share this post on Digg Del.icio.us Technorati Twitter

11-14-2006, 04:30 PM	#7
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	thanks ill post again when something fails Share Share this post on Digg Del.icio.us Technorati Twitter

11-14-2006, 04:37 PM	#8
flanzig1 Wrench Bender Join Date: Dec 2002 Location: Plymouth,MN Posts: 5,961	Aspire PSUs are of questionable quailty and may not be an ATX 2.0 dual rail PSU. Share Share this post on Digg Del.icio.us Technorati Twitter __________________ "When sliding down the banister of life; look out for splinters pointing up."

11-14-2006, 06:50 PM	#9
Alaron Kickin' it Staff Premium Member Join Date: Jan 2002 Location: USA Posts: 7,723	The power supply in your case does have dual rails like it should, but Apevia's are questionable at best. It is the first thing I would replace. Especially when the price of the power supply alone is $30 after $10 rebate. Any quality 500w unit will be at least twice that. Here is our list of brands: http://forum.pcmech.com/showthread.php?t=131195 This is the unit I would recommend as a replacement: http://www.newegg.com/Product/Produc...82E16817104954 Share Share this post on Digg Del.icio.us Technorati Twitter __________________ Fold for PCMech: Team 13761

11-14-2006, 11:03 PM	#10
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	An error message came up when the system crashed here it is: * STOP 0x0000008E (0xC000001D, 0xA98C223, 0xA6D57B14, 0x00000000) * afd.sys adress A9A8C223 bse at A9A7n000, Datestemp41107eb5 Beginning dump of physical memory Physical memory dump complete also could the PSU really be causing the crashes? one more question.. my aol video player and sometimes windows media player color is distorted, any know how to fix this? thank a lot everyone who is helping me Share Share this post on Digg Del.icio.us Technorati Twitter

11-14-2006, 11:05 PM	#11
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	Also windows keep popping up saying there is a runtime error for something, and then it asks if i wiould like to debug... anyone know what this is.. if i hit debug then it brings me to a screen with computer code. Share Share this post on Digg Del.icio.us Technorati Twitter

11-14-2006, 11:06 PM	#12
Panama Red Served with Pride Staff Premium Member Join Date: Apr 2003 Location: near the left coast of Michigan Posts: 14,565	an ..8E error is most likely ram compatibility issues. http://support.microsoft.com/kb/315335/en-us Share Share this post on Digg Del.icio.us Technorati Twitter

11-15-2006, 12:59 AM	#13
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	what should i do? Share Share this post on Digg Del.icio.us Technorati Twitter

11-15-2006, 01:45 AM	#14
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	Again it crashed new message: ***0x000000D1 (0xCCCCCCCC, 0x000000002, 0x00000008, 0xCCCCCCCC) also once the screen turned green and froze Share Share this post on Digg Del.icio.us Technorati Twitter

11-15-2006, 07:38 AM	#15
Panama Red Served with Pride Staff Premium Member Join Date: Apr 2003 Location: near the left coast of Michigan Posts: 14,565	That motherboard is quite new. The forums at Sapphire have several discussions of stability issues with that series. And none seem to offer any final conclusion. If I were you, here's what I'd do. 1) Replace the power supply with the one Alaron has suggested. 2) Make sure ALL the power connectors are properly in place on the mobo, inlcuding aux power connectors 3) Test the memory using Memtest86+. I can't find a memory QVL list at Sapphire so no way to tell if there are compatibility issues with your ram and mobo. If you get any errors with the Patriot memory, retest each stick separately. If both show errors, try a different brand of memory 4) Make sure you have XP fully updated inluding SP2. Only do the updates AFTER you have stability. 5) Make a restore point before any changes/tests so you can go back if need be. Share Share this post on Digg Del.icio.us Technorati Twitter

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11-16-2006, 01:03 AM	#16
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	on the motherboard there is an 8 pin power connector, but my psu only had a 4 pin, so thats all i have in the 8 pin.. is there any way that this is a factor? Share Share this post on Digg Del.icio.us Technorati Twitter

11-16-2006, 03:13 PM	#18
blue60007 Wx geek Join Date: Aug 2005 Location: Indiana Posts: 6,638	I've seen that the P5B Deluxe has an 8 pin connector, but they have a cap over half of it so you can use a 4 pin power connector too - remove the cap if you've got an 8 pin connector. Here. I think it's supposed to be supplementary power for powerful CPU's...I've seen plenty of boards running overclocked, powerful, dual core CPU's with only a 4 pin connector...so it doesn't seem that would make a huge difference. Share Share this post on Digg Del.icio.us Technorati Twitter __________________ "It is the way of man to make monsters and it is the nature of monsters to destroy their makers."

11-21-2006, 05:13 PM	#19
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	i need a link for a mem test if that will help... the link given earlier is for if your getting an error message while installing windows.. i have already done that Share Share this post on Digg Del.icio.us Technorati Twitter

11-21-2006, 05:58 PM	#20
Alaron Kickin' it Staff Premium Member Join Date: Jan 2002 Location: USA Posts: 7,723	http://www.memtest.org/ Share Share this post on Digg Del.icio.us Technorati Twitter

11-21-2006, 06:24 PM	#21
andper10 Member (9 bit) Join Date: Mar 2006 Location: Indiana Posts: 500	I would replace the power supply first, but there is a converter (http://www.newegg.com/Product/Produc...82E16812201005) on newegg that you could get to rule out the possibility. From what I have heard, you can just plug in the 4 pin and it will work fine. Share Share this post on Digg Del.icio.us Technorati Twitter __________________ \| i7 950 @ 4.0 Ghz \| Thermalright Ultra 120 Extreme \| 4870 1GB \| 6GB DDR3 1600 Kingston \| Gigabyte X58A-UD3R \| 1TB, 500GB, 320GB, & 160GB Seagates \| Corsair 520W \| HDTV Tuner \| Logsis Green Transparent Case \| Windows 7 Home Premium \| 25" Hanspree 1080p LCD \| Cyber Acoustics 5.1 Surround Sound \| Chaintech AV710 w/ Via Envy 24 \| 17,478 3DMark06 (Old CPU) \|

11-21-2006, 10:59 PM	#22
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	how do i do the memtest? Share Share this post on Digg Del.icio.us Technorati Twitter

11-21-2006, 11:48 PM	#23
chuck4456 Member (11 bit) Join Date: Jun 2006 Location: eastern nc Posts: 1,349	Your Power Supply is weak and can't push your Video Card. The screen errors are (most likely) related. Share Share this post on Digg Del.icio.us Technorati Twitter __________________ DFI LP LT X48-E8600-Thermalright HR01 Plus-GeIL Esoteria PC2 6400-Sapphire HD3870 Xfire-Seagate Barracuda Drives-Antec P182-XP Pro ASUS P5Q Deluxe-Q6700-TRUE BE-Noctua Fan-Corsair Dominator C5DF-Sapphire HD4870T-WD Black Drives-CM690-Windows 7 - powered by PC POWER & COOLING -

01-06-2007, 08:00 PM	#24
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	can someone give me a site for the memtest Share Share this post on Digg Del.icio.us Technorati Twitter Last edited by laxmidi1310; 01-06-2007 at 08:03 PM.

01-06-2007, 08:05 PM	#25
blue60007 Wx geek Join Date: Aug 2005 Location: Indiana Posts: 6,638	http://www.memtest.org/ There's packages for CD, floppy, and a flash drive. If I recall, there's instructions included. Share Share this post on Digg Del.icio.us Technorati Twitter Last edited by blue60007; 01-06-2007 at 08:08 PM.

01-07-2007, 01:15 PM	#26
laxmidi1310 Member (5 bit) Join Date: Jul 2006 Posts: 30	re memtest which one do i download, if its useful i dont have a floppy or zip drive. thanks -can anyone give me instructions on how to run the memtest, Share Share this post on Digg Del.icio.us Technorati Twitter

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01-07-2007, 03:20 PM	#27
Panama Red Served with Pride Staff Premium Member Join Date: Apr 2003 Location: near the left coast of Michigan Posts: 14,565	Why not download Memtest as part of the Ultimate Boot CD? That way you'll have many other useful diagnostic and test programs all on one CD. Here's a link. http://www.softpedia.com/get/System/...-Boot-CD.shtml Share Share this post on Digg Del.icio.us Technorati Twitter

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