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11-14-2008, 06:33 PM
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#1 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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My Audio Driver wont install. I tried everything
I downloaded updates from the site, plugged in speakers, plugged them out, I tried the CD 100 times. My driver just wont install
Its an Asus P5KPL-CM Motherboard. Please, help! |
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11-14-2008, 06:42 PM
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#2 |
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I like me
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Do you have onboard audio enabled in bios?
Did you connect ac-97, or hd?
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11-14-2008, 06:58 PM
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#3 |
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Member (6 bit)
Join Date: Nov 2008
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how do enable onboard audio? and what do you mean by connect ac-97 or hd? sorry first time build!
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11-14-2008, 10:12 PM
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#4 |
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I like me
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Go into your bios, and there should be a place there where you can enable or disable on board audio.
You mb manual should tell you exactly. |
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11-14-2008, 10:17 PM
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#5 | |
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If you list your complete system specs it would help us help you better.
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KilluminatiStyle Gaming Rig Quote:
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11-15-2008, 10:37 AM
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#6 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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its Intel Core 2 Duo 3.0GHZ
2GB OCZ Ram 250 GB IDE Maxtor HDD Samsung SATA DVD Drive It was set to HD, but i changed it to ac-97 and i tried again and same result. |
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11-15-2008, 10:37 AM
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#7 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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its Windows XP 32bit, but its customized to look like vista.
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11-15-2008, 12:32 PM
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#8 |
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Member (12 bit)
Join Date: Jul 2002
Location: Illinois
Posts: 3,557
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Are the connections from the case to MOBO connected to AC-97 also?
Is the Bios set to Onboard? |
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11-15-2008, 01:54 PM
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#9 |
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Member (10 bit)
Join Date: Aug 2002
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Try downloading and installing the following file and then try to install your driver again. I know this is on HP's site but the software is universal.
http://h10025.www1.hp.com/ewfrf/wc/s...1843446&os=228 |
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11-15-2008, 02:21 PM
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#10 |
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Member (8 bit)
Join Date: Jan 2008
Location: Omaha, NE
Posts: 207
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One thing that may help (it works a lot when people have trouble with graphics drivers) is to boot up in windows safe mode. You do this by pressing F8 when booting up.
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11-16-2008, 09:40 AM
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#11 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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ill try those, thanks a lot
my manual doesnt say how to enable onboard audio it just says choose azaria or something or disable then it says front panel connector- hd or ac97 its on hd |
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11-16-2008, 11:55 AM
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#12 |
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Member (12 bit)
Join Date: Jul 2002
Location: Illinois
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Azalia is High Definition..that should be Disabled.
That MOBO uses VIA VT1708B audio drivers. Drivers from Asus: http://support.asus.com/download/dow...model=P5KPL-CM Drivers from VIA: http://driverscollection.com/?file_c...b8881e112eb41e Last edited by not important; 11-16-2008 at 12:00 PM. |
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11-16-2008, 02:19 PM
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#13 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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Sorry not important, im still confused
what should I make my BIOS setting? and from which site do i download the new driver? because i disabled Azalia, and the other option was disable all. so i disabled it all, and on the motherboard CD the audio driver didnt even show up. |
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11-16-2008, 04:16 PM
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#14 |
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Member (10 bit)
Join Date: Aug 2002
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You cannot disable the Azalia from the BIOS. That shuts off the onboard audio all together. Go back in and turn everything back to default settings since EVERY motherboard I've ever worked with has the onboard audio option turned on by default or it is set to auto will shut it off only if you install an actual sound card.
Once your BIOS is set to default, it should be as simple as going to the motherboard manufacturers website, grabbing the driver, installing it, and rebooting. If that isn't working for you then you might have a faulty board. |
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11-16-2008, 04:59 PM
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#15 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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Well that didn't work, so it must be the MOBO. What materials do I need to return it? I have the box, all cables, the mobo itself. Do i need that protective CPU top thing to return it as well?
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11-16-2008, 05:02 PM
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#16 |
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Member (10 bit)
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Hold on there. Once you are sure that everything in the BIOS is set to default and the audio is ON, boot into Windows. Go into the device manager and see if you have any audio devices detected and post back here.
(Right Click My Computer, Go To Properties, Click the Hardware Tab, Then Click The Device Manager Button) |
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11-17-2008, 03:21 PM
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#17 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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It says
Audio Codecs Legacy Audio Drivers Legacy Video Capture Devices Media Control Devices Video Codecs But when I click deivce manager, it says I have a PCI Device with a yellow circle and black exclamation mark, but I didnt install any PCI Devices to my computer. |
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11-17-2008, 04:59 PM
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#18 |
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Member (10 bit)
Join Date: Aug 2002
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The onboard audio gets detected as a standard PCI device. So that is indeed your problem, the drivers are not installed. Now you've already downloaded and tried to install the device drivers from the manufacturers website and that didn't work? What happens when you try to install? Any error boxes?
http://support.asus.com/download/dow...model=P5KPL-CM What if you try the drivers direct from the audio chipset manufacturer? http://www.viaarena.com/Driver/v640a.zip Last edited by KilluminatiStyle; 11-17-2008 at 05:10 PM. |
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11-17-2008, 05:52 PM
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#19 |
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I like me
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Did you install the chipset drivers?
Just wondering if that could cause a problem. |
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11-17-2008, 06:17 PM
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#20 |
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Member (10 bit)
Join Date: Aug 2002
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If the chipset drivers weren't installed there would've been SMBUS listed with the yellow icon and black exclamation mark. His problem is strictly audio driver related.
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11-17-2008, 06:35 PM
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#21 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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When I try from both links it says "We cannot find HD Audio Device". Should I just buy a sound card?
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11-17-2008, 06:37 PM
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#22 |
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Member (10 bit)
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11-18-2008, 05:42 PM
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#23 |
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Member (6 bit)
Join Date: Nov 2008
Posts: 42
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yes I did, still didnt work
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