New build not booting

[rmills]

Hi all,

This is my 2nd computer I'm building. I've got everything assembled and when I try booting it the front panel shows it's on, my case fans turn on but no beep and the cpu fan just kind of jiggles. It looks like it tries to start turning and then gives up. Then tries again a couple seconds later. I disconnected everything but what was necessary to boot it and still same response. I bought two ram modules and tried with each same response.

Could it be the mobo? This is what I purchased.

GIGABYTE GA-MA785GM-US2H AM3/AM2+/AM2 AMD 785G HDMI Micro ATX AMD Motherboard

[jdeb]

welcome to PCMech. Follow these instructions in the sticky PROBLEMS with a NEW BUILD? Try This!!

Let us know

[rmills]

Originally Posted by jdeb welcome to PCMech. Follow these instructions in the sticky PROBLEMS with a NEW BUILD? Try This!! Let us know

Thanks jdeb. Ya I actually came across that post and tried everything on it first. Even took out the battery for awhile and still same thing.

[Khalil]

Originally Posted by rmills Hi all, This is my 2nd computer I'm building. I've got everything assembled and when I try booting it the front panel shows it's on, my case fans turn on but no beep and the cpu fan just kind of jiggles. It looks like it tries to start turning and then gives up. Then tries again a couple seconds later. I disconnected everything but what was necessary to boot it and still same response. I bought two ram modules and tried with each same response. Could it be the mobo? This is what I purchased. GIGABYTE GA-MA785GM-US2H AM3/AM2+/AM2 AMD 785G HDMI Micro ATX AMD Motherboard

It mostly likely the motherboard. Do you have access to another motherboard with the same socket so you can try it out all the components?
We also need a full list of hardware so we can give you better advice!

[rmills]

Originally Posted by Khalil It mostly likely the motherboard. Do you have access to another motherboard with the same socket so you can try it out all the components? We also need a full list of hardware so we can give you better advice!

Thanks Khalil.

Here's my other hardware

AMD Athlon II X2 245 Regor 2.9GHz 2 x 1MB L2 Cache Socket AM3 65W Dual-Core Desktop Processor ADX245OCGQBOX

Kingston HyperX T1 Series 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model KHX8500D2T1K2/4G x 2

Thermaltake TR2 W0379RU 500W ATX 12V v2.2 Power Supply

Seagate Barracuda 7200.12 ST3250318AS 250GB 7200 RPM 8MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

[Khalil]

Just looking at the least of components my gut says it is that Gigabyte motherboard causing your problems. RMA time!

[rmills]

Originally Posted by Khalil Just looking at the least of components my gut says it is that Gigabyte motherboard causing your problems. RMA time!

I may sound like an idiot asking this but what is "RMA"?

Ok so I need to return the motherboard. Everywhere I read about the cpu and the cooler is that separating the two can damage the cpu because of the thermal paste. Am I going to damage it when I take it off the board?

[Spools]

You won't damage it as long as you're careful. The most likely damage you can cause is bending the pins on the CPU. Just reverse the process of attaching the heatsink and be aware of the CPU when you lift it off. If the CPU comes off with it, be sure it doesn't drop after you separate the heatsink from the motherboard.

You should be able to pull or slide the CPU off the heatsink (if they come out together) and then you'll need to clean off all the thermal grease from both. Again, the most difficult part of this is getting the CPU completely clean without bending any pins. You can do it, just be cautious. Get the bulk of the grease off with a lint free rag or shop cloth and then clean off any residue with isopropyl alcohol.

Best bet is to pull the motherboard out of the case prior to any of this work.

[David M]

Originally Posted by rmills I may sound like an idiot asking this but what is "RMA"? Ok so I need to return the motherboard. Everywhere I read about the cpu and the cooler is that separating the two can damage the cpu because of the thermal paste. Am I going to damage it when I take it off the board?

Return Merchandise Authorization. It's permission to return a part to the manufacturer usually for something still under warranty. You will get a number from them for their reference.

[rmills]

Thanks everyone! I've already got the board on its way back to the retailer.