Can't load HP 7100 series drivers on XP SP2

[giuseppe]

I previously posted on this problem but could't find it on "search" to go back to the original thread. In anycase I have tried more things without sucess.

The problem: Can't load drivers for the HP 7130 All in one printer.

When I try, I just get the scanner utility in the programs menu. In the add/remove programs screen it lists HP 7100 series driver and I am able to remove it.

Things I've done:

Tied to download drivers from HP using active x install and the usual save program and install. Went through many (25 hours) with HP live chat. Downloaed Java VM. Nothing worked. Finally, HP sent me the drivers on a disc - tried to install -same problem.

I reinstalled windows and tried loading the printer drivers on a stripped down machine before anything else was installed. Same problem. Installed SP2 and all the other updates I could find and the problem persists.

The only thing reistalling Windows XP did for me was that previously I was unable to remove the drivers after install (I got a 1324 error). Now I can delete the program but it still won't install fully.

Next step? Buy another printer?

[AlwaysUp]

I don't know if this will help, but I had a very similar problem installing an HP photo printer. This printer has a huge, and I mean huge software/driver install. It was further complicated as this printer could be configured to be 100% wirelessly installed. Just a network cable connected to an open port on my WAP/router. I had many attempts to get everything installed right on this one box on the network running Win XP home w/SP2. I finally was able to get it installed and configured by shutting down every unneeded tsr proggie in my system tray and shutting down a few unneeded services that were running in task manager. Like I said, this may not be true for your problem, but this is what worked for me. Good luck and be sure to let us know what pans out.

[giuseppe]

Thanks AlwaysUp,

What are tsr proggie 's and how would I determine which are uneeded and could be shutdown? Then how do I shut them down?

[AlwaysUp]

Rightclick any unneeded icon in the bottom righthand near the system clock and either exit or close. These are terminate and stay resident proggies.

[giuseppe]

Thanks. Didn't know they were called proggies. But I did exit them all when I didi the install.

[AlwaysUp]

That's slang, giuseppe, for programs. BTW, where are you from? Cause if you not accustomed to Tex-speak you may wanna toss any unfamilar words

[giuseppe]

Born in Italy grew up in NYC and living in California now. Don't know nothing about Tex Speak.