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Old 06-06-2005, 01:55 PM   #1
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chipset drivers??????

my sister tried to do some comp. work herself and when she removed a sound card to replace it with another she lost the ability to use her cdrom drives...it shows that the drivers are corrupt or missing........I think i need to install the drivers for the chipset to get things working again.....does this sound like a reasonable thing to do?
not only did she lose cdrom drivers but also for modem, audio, and others.
which is why im thinging chipset drivers..
any input would be apperciated
kevin
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Old 06-06-2005, 01:56 PM   #2
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What is the system's full specs? It does sound like a chipset driver corruption...

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Old 06-06-2005, 02:02 PM   #3
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im sorry i dont have full specs. what i know is its a gateway sys. that was upgraded from ME to XP home AMD proccessor 256mb ram and the chip on motherboard is a VIA vt82c686b....i al;ready downloaded drivers from via....i just hopping someone will tell me im on the right path to resolve prob.
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Old 06-06-2005, 02:05 PM   #4
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Make a system restore point right now, and then go ahead and try the chipset drivers. If the system is still under warranty, give Gateway a call as well.

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Old 06-06-2005, 02:06 PM   #5
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I would think you'd want to download the drivers from Gateway rather than from Via.
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Old 06-06-2005, 02:40 PM   #6
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i thought about that...but the sysytem has been upgraded... i dont know if it makes a diff.
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Old 06-06-2005, 02:41 PM   #7
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no warranty left
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Old 06-06-2005, 02:55 PM   #8
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It's not about warranty. Some prebuilt machines, like Gateway, use specialist drivers or bios's for their comps. Not sure what you mean by upgraded. Newer OS or new hardware?
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Old 06-06-2005, 03:35 PM   #9
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new OS
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Old 06-06-2005, 04:59 PM   #10
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Seems to me the chipset drivers that come with a new motherboard are not OS specific. I believe they are only hardware specific. That would mean you'd still be better off with the Gateway chipset drivers (assuming they are available) than with the Via drivers. I'm not positive tho so see if someone else knows for sure. Don't want to give ya bad info.
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Old 06-06-2005, 07:33 PM   #11
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Why don't you just do a system restore back to a point when they were still working?
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Old 06-07-2005, 09:55 AM   #12
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the system wont let me do a system restore.....gateway offer some drivers like modem and ethernet. and there is a bios update but i dont think bios will fix prob. do you
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Old 06-08-2005, 09:21 AM   #13
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If you are trying to use XP on a name brand computer that came with an older OS, it's always a good idea to upgrade to the most recent bios.

Before you install chipset drivers, you need to know the northbridge - the vt82c686b is the southbridge. If it's a Via northbridge, go ahead and install the Via Hyperions. It may not be a Via northbridge - AMD themselves put out a chipset with an AMD northbridge and a Via southbridge. If you could post the exact model Gateway computer, this would help a lot.
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