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#1 |
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Member (3 bit)
Join Date: Feb 2004
Posts: 4
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My wife rebooted her computer (HP Pavillion, P4 1.8GHz, WinXP Home ed.) and got a blank screen. The hard drive was spinning and the activity light was blinking, but the monitor was black. I hooked up another monitor, no change. Her monitor also checked good on my machine. I swapped out the video card, no help. I booted the system from a floppy, and it worked normally, but when I tried to switch to the C: drive I got a message saying there was no C: drive. I hooked up another hard drive, rebooted, and got the Safe Mode menu (possibly because the replacement drive didn't have an OS? ). I rebooted from the floppy and had no problem reading the C: drive.I put everything back to original config, and saw the blank screen again, with the hard drive making normal hard drive-type noises. (note - the dead HDD is an 80GB Samsung Spin Point, about 3 1/2 years old) Questions: 1. Is this repairable? 2. If not, is there some way to salvage the data without expensive professional help? 3. Could this be a new virus? (I didn't see anything like my symptoms on McAfee or Grisoft's sites, I don't believe anyone bothers with hard drive attacks anymore, and I thought WinXP was faily bulletproof in that respect.) Any wisdom would be greatly appreciated! |
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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Download and run the Samsung diagnostics.
http://www.samsung.com/Products/Hard...ties/hutil.htm The "Self Diagnostics" selection should be safe to your data. Data recovery usually means installing the hard drive as a slave into a working computer. |
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#3 |
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Member (6 bit)
Join Date: Oct 2005
Posts: 36
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I actually had the same problem.
I had a no input check signal on the moniter, and I checked my video card too. All of the sudded I got a display but it will not load Windows and it will not let me reinstall it because it cannot find a hard drive. |
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#4 |
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Member (3 bit)
Join Date: Feb 2004
Posts: 4
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I downloaded and ran the Samsung diagnostics and got a clean bill of health. Then I went in to the BIOS and enabled all of the BIOS diagnostics and SMART. After that I actually got something on the monitor - a Safe mode menu and a Windows OS failure message. So I ran HP's System Restore (none of windows recovery tools would load), and now I get to do all of the housekeeping required to make a 3-1/2 year old version of WinXP functional, along with tracking down and deleting all of the junk that came with the machine when I bought it I think next time I'd prefer something simpler - like a fried motherboard! |
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#5 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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That's the problem with a restore system instead of a genuine operating system CD - good old name brand prebuilt computers.
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