dell shut down

[iantheb]

Please help im at my wits end my pc will not shut down
with out my help its a dell dimentions any idea`s before
it gets lobbed out the window its a
pentium4 2.53ghz 256mbr

[pam123]

Originally Posted by iantheb Please help im at my wits end my pc will not shut down with out my help its a dell dimentions any idea`s before it gets lobbed out the window its a pentium4 2.53ghz 256mbr

So when did this start?
Is it just hanging or is it restarting?
When you 'end task', ctrl-alt-del, what shows up?
We need some more info here and you should read through this : http://aumha.org/win5/a/shtdwnxp.htm

[iantheb]

when i do the ctrl alt delete to shut down the computer it does work most time
but if i go to normal shut down it wont work i can leave it for hours i wont shut down

[pam123]

Originally Posted by iantheb when i do the ctrl alt delete to shut down the computer it does work most time but if i go to normal shut down it wont work i can leave it for hours i wont shut down

Which means that something is hanging around.
What shows up in the window when you ctrl>alt>del and have you done a malware scan?

[iantheb]

I did a few scans and have found nothing to make it not shut down
im think of taking evrything out and starting again what do you thing

[pam123]

Originally Posted by iantheb I did a few scans and have found nothing to make it not shut down im think of taking evrything out and starting again what do you thing

Did any of the information in the link to XP shut down problems work for you?

[Panama Red]

Here are several links to XP shutdown issues from MS. Most if not all of them are cured by running a fully updated XP install. Have you installed Service Pack 2 and all the current updates? If not, that's the first place to start after cleaning all the malware out of your pc. If the problem persists after updating, then read thru Pam's link and this link for a specific problem.

http://support.microsoft.com/search/...2&ast=3&mode=a