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03-23-2006, 09:23 AM
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#1 |
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Member (6 bit)
Join Date: Sep 2004
Posts: 56
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Mouse troubles...
I have a customer who's mouse does not work when you first turn on the cpu, but if you shut it down and restart it, it then does.
Any suggestions? It's a p/s2 running on Win XP Home. Intel MoBo. Mjts2345 |
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03-23-2006, 11:26 AM
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#2 |
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Member (10 bit)
Join Date: Jan 2006
Posts: 544
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Make sure the mouse is securely connected.
If that does not help, then try a different mouse. If it works consistently, then the current mouse is bad. If the same problem happens with another mouse, then the PS/2 port may be failing. |
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03-23-2006, 07:37 PM
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#3 |
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Moderator
Staff
Premium Member
Join Date: Aug 2003
Location: Richmond, VA
Posts: 7,835
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What mouse is it? Wireless/Wired? Have you tried it on USB?
kram
__________________
"For today, goodbye. For tomorrow, good luck. And forever, Go Blue!"
University of Michigan President Mary Sue Coleman |
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03-27-2006, 08:28 PM
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#4 |
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Member (6 bit)
Join Date: Sep 2004
Posts: 56
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Yes, it's a wired p/s2 mouse. I'll try another mouse and see if that helps. The MoBo is new, so I hope the port isn't going bad. Could a Driver udate maybe help?
mjts2345 |
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03-27-2006, 08:45 PM
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#5 |
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D'oh!
Join Date: Mar 2002
Location: Brooklyn, NY
Posts: 1,359
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I doubt a driver update would have any effect... Windows should have a default driver anyway, which should be fine...
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03-27-2006, 08:55 PM
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#6 |
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Moderator
Staff
Premium Member
Join Date: Aug 2003
Location: Richmond, VA
Posts: 7,835
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Can we have the model/brand of the mouse? Certain wireless mouse(s) are known problem makers.
kram |
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03-27-2006, 09:42 PM
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#7 |
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Member (6 bit)
Join Date: Mar 2006
Posts: 43
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i am having similar issues now i accidently pulled a mous out of a USB port and now when i plug it in XP says the device is not reconized help anyone?
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03-28-2006, 12:17 AM
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#8 |
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Banned
Join Date: Jan 2006
Location: Singapore
Posts: 179
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My immediate gut feel is that its the PS2 port. Save yourself the headache and get a USB mouse.
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