Advice needed - SCSI scanner problem

[NetGhost]

I hope someone can help me with this. I've tried everything I can
think of but to no avail. Ok, here's the story: I bought an old DTC
3181E ISA SCSI card and a Genius Color Page CS SCSI scanner from a
friend. I know for a fact that it was working properly under Win98 on
his machine. So I get it home, install the card in my machine, hook
everything up, and boot up. Windows doesn't see the SCSI card. So I
pull the card back out and change a jumper to make it PNP. After
reboot, Win98 found the card and I installed the drivers for it that I
had just downloaded from DTC's site. At this point, the card is
installed and Device Manager says it's working properly, etc. Upon
reboot, Windows finds the scanner, labels it under "Other Devices"
with the correct name of the scanner and asks for the drivers. So, I
put in the CD that came with the scanner (the same one my friend used
to install the drivers on his machine) and point Windows to the
directory on the CD that contains the driver. But then Windows says
that the driver file contains no information about the device. So
then I go the scanner manufacturer's site to make sure I have the
latest driver. As it turns out, the driver on the CD is the same one
offered on the site but I downloaded it anyway and made Windows look
to that one. Same deal. So this is where I am now. I'm
stumped and don't understand how it could work on his machine and not
on mine. Other things that I've made sure of are: The end of the
cable connecting to the scanner has a terminator on it. The scanner
device ID is set to 6 (just as it was when my friend was using it).
The DTC site was not very informative, but I'm assuming that the card
itself has a built in terminator and is set to device ID 7 by default.

If anyone can help me out on this, I'd really appreciate it. Thanks.

[glc]

The only scanners I have worked with that use that card are Umax - and they were not plug and play cards - you were supposed to put the card in and connect the scanner, boot the machine (nothing would be found), then install the drivers from the Umax cd. Why don't you uninstall everything, put the jumper back the way it was, and try it that way?

[NetGhost]

Ok I uninstalled everything, pulled the card back out, switched the jumper back to non-PNP and reinstalled it which went fine. Again Windows recognized the scanner but I'm still getting the same deal when I try to install the scanner driver. I'm officially convinced that I'm in the twilight zone now.

[glc]

Have you looked on the CD for a readme? As I said originally, you may not WANT the scanner or the card recognized in Windows to install the drivers off the CD. There may be a Setup routine that does all of this - not a standard Win 98 "change driver" scenario.

However, try this - if all else fails - when Windows says that it can't find a driver - just say OK. The go into device manager - it will probably be flagged - and go into the properties and tell it to install driver. Do NOT select "search for a driver" - tell it to display a list of standard drivers. Then choose Scanners - then HAVE DISK - then point it to the right folder on the CD. Sometimes this works, where just browsing the standard driver search won't. This was the way you had to do it in 95 - and I'm betting that it's a 95 driver you will be using due to its age.

[Carl Price]

Windows is not looking for the drivers on the cd, it is looking for an *.inf file that tells it where everything is. This file may or may not be in the same directory as the driver but it should be on the cd somewhere.