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#1 |
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Member (3 bit)
Join Date: May 2007
Posts: 5
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external back up
Need a little help here. Just purchased a usb enclosure for a HD I had in another computer. I had it in the tower but needed room inside so I purchased the usb enclosure. I installed the HD inside the new encloser as directions and started up computer. I can see that it has picked up the new device and has identified the storage device under MY Computer as removable Device G. When I try to double click on it, I get a box that says I need to insert a disc. Even when I try to copy something to that G drive it asks for a disc to be inserted. Any ideas?
My system Win XP Intel 1.8 Proc 1.5 RAM 256 MB Video DBT-EMV35DBK Enclosure, bought from Buy.com The HD is from a HP system. I have been using it inside the tower so I know it works Thanks David |
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#2 |
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Shiro Usagi
Premium Member
Join Date: Sep 1999
Location: Kaneohe, Hawaii
Posts: 34,002
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Are you sure the drive letter for the optical drive didn't get moved when you connected the external HDD? What does Disk Management say?
Cricket
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#3 |
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Member (3 bit)
Join Date: May 2007
Posts: 5
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Reply to Cricket
looking under disk management, it says it is Disk 1, removable, G, but does not show anything else or open any other box. i have not changed any settings for drive path.
David |
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#4 |
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brewer, mostly...
Join Date: Jun 2004
Location: Laying on the floor, in the brewery
Posts: 1,315
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Disk management should not see your external drive as a removable disk, it should see it as "new volume". It sounds as though cricket is correct, you may have some drive letters swapped around and when you are clicking on "G", it s actually your optical drive.
How do you have the jumpers set on your external drive? If you are using it as a storage device they should be set to slave. -Kev
__________________
Symantec-free zone. To stay malware free: AVG antivirus/antispyware, Malwarebytes anti malware, Commodo Pro free firewall, ccleaner, Windows updates. or.... just install Linux Too many computers in this house to list. They are all my builds, some AMD some Intel... |
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#5 |
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Shiro Usagi
Premium Member
Join Date: Sep 1999
Location: Kaneohe, Hawaii
Posts: 34,002
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I just looked in Disk Management on my computer and my external USB HDD just shows up as another basic disk drive. My card reader shows up as a removeable drive.
How many drives are currently installed or connected to your computer? Cricket
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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Not so, Kev - it needs to be jumpered CS or single. It's treated just like an onboard IDE controller with only one drive connected to a single head cable.
I suspect your housing may be defective. |
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#7 |
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Member (3 bit)
Join Date: May 2007
Posts: 5
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Reply
To try and answer some of your questions. The bottom of the board that goes into the enclosure says to configure the jumper as a master. I have tried that as welll as making it a CS, neither make a difference. I have a DVD burner and CD player, 2 drives. I actually took the HDD out of this enclosure and re-installed it into my computer bay and it came up fine under Disk Management, I then formatted the drive and put it back into the enclosure and it would not recognize it in Disk Management as a HDD but as a Disc Drive and would ask to install a disc when clicked on. I even change the drive letter from G to C. The C path was what came up as the path when it was installed inside the computer. I have talked to Buy.com about returning it. Unless you guys can come up with something I have missed. thanks David
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#8 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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Return it and get an Apricorn housing. They may cost more but they are high quality and Apricorn has excellent customer support. Newegg sells them. They also come with a rebranded version of Acronis True Image.
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#9 |
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Member (3 bit)
Join Date: May 2007
Posts: 5
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I have returned the enclosure to Buy.co for a replacement. Will let you guys know how it goes with the second attempt.
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