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Old 12-14-2008, 11:10 AM   #1
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WD 500 gb

I am stumped. Hard drive was given to me, no history other than it came out of a wd mybook home. The drive spins when powered up. It is not recognized in management and the wd diag tool does not see it. I have tried different jumper settings. I am trying to do this through an external case, usb connect. Any help greatly appreciated. Thanks.

hard drive--wd5000aakb
mb----------Asrock 775Dual-VSTA
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Old 12-14-2008, 11:17 AM   #2
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I'm going to guess you are using Windows XP or Vista as your OS. Can you see the drive in Disk Management (Right Click My Computer > Manage > Disk Management)?

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Old 12-14-2008, 11:22 AM   #3
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Sorry, yes xp pro. Not recognized in management or the wd diagnostic tool.
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Old 12-14-2008, 11:33 AM   #4
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Remove the jumper completely. This is for "single" operation.

If you open up your system and hang it on the IDE controller and jumper it to CS, is it seen?
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Old 12-14-2008, 11:39 AM   #5
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I have tried removing the jumper. Thats just it I don't want to move the computer and put it internal. I have other puters but they won't handle 500 gb. If you are saying that's my only choice then I will try that.
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Old 12-14-2008, 12:52 PM   #6
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Your other choice is try a different USB adapter - and try a different drive in your current adapter. You have to determine somehow whether the fault lies in the drive or the adapter.
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Old 12-14-2008, 01:14 PM   #7
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What is the make and model of the external enclosure you are using? Are you still trying to use the WD Mybook enclosure?
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Old 12-14-2008, 07:46 PM   #8
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Other hard drives work in the adapter. No it's not in a wd mybook, would like to use internal..
Cintre zdisc. Do not see a model number. Can it be the MRB?
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Old 12-14-2008, 10:59 PM   #9
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If it is not the adapter that is the problem... then it could be the HDD itself.

You should try hooking it up to the motherboard through a IDE cable and see if the drive is detected by the BIOS and the OS.
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Old 12-15-2008, 12:19 AM   #10
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It's not the MBR if disk management and the WD diags can't see it and a different drive in the same housing is seen. It's a dead drive.
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Old 12-16-2008, 07:30 PM   #11
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I thought if the drive would spin there was hope. Can you tell me what else could be wrong. I am trying to learn here. Thanks.
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Old 12-17-2008, 03:02 AM   #12
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Just because it spins doesn't mean anything. If it's not seen, the interface is bad.
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