HD disappeared

[stcordero]

Hello, I have 750 seagate barracuda 7200 RPM for about a year and a few months(Asus motherboard). Running vista, dual boot using wubi/linux and have been working in good condition, last night I put the computer to sleep like usually do. Came back in the morning, and the computer did not load the hard drive.
- When to the Bios, where where my principal HD suppose to be, it said some like not recognize or some like that.
- My other HD was showing, but that one is empty.
- Before going to work, I opened quick tap behind the HD for loose cables, disconnected the other HD but still the same

Please suggestions, since I do not want to loose every bit of data in there.
thanks,

[EzyStvy]

I would put the "maybe very dead drive" in another pc or external enclosure and see if I can access it.

[stcordero]

Originally Posted by EzyStvy I would put the "maybe very dead drive" in another pc or external enclosure and see if I can access it.

I could try that, but I do not have that option, thanks.

[EzyStvy]

Do you have a friend or an office pc that can help out?

I see that you mentioned having a second Empty drive...You could install Windows on that drive...BUT, unhook the good drive if you go this route.

[glc]

Did you ever check that drive for needed firmware updates? You need to contact Seagate support. If it's locked out due to faulty firmware, you can send it in and they will repair it. When you call Seagate, have the drive in your hand, you will be asked for information that is on the label.

[stcordero]

Originally Posted by glc Did you ever check that drive for needed firmware updates? You need to contact Seagate support. If it's locked out due to faulty firmware, you can send it in and they will repair it. When you call Seagate, have the drive in your hand, you will be asked for information that is on the label.

I was just looking for info about crash issues, going back and foward through pages. This sounds like an issue that could be going on. Since I just have a year with the HD, up to 3 years waranty. But, I hope I can pull my data out before send it, or fix it, downloading that firmware.

[stcordero]

Originally Posted by glc Did you ever check that drive for needed firmware updates? You need to contact Seagate support. If it's locked out due to faulty firmware, you can send it in and they will repair it. When you call Seagate, have the drive in your hand, you will be asked for information that is on the label.

Ok, I contact Seagate, final word is that need to be send to them, but I do want to get the data out it, or at least my important documents. The drive spins some noises but at the bios, it says Sata: no drive. Can someone direct me how I can do this. I will gladly appreciate it.
many thanks.

[dbc]

To get your data you can use a USB adapter such as this....

http://www.geeks.com/details.asp?invtid=2020

I would suggest you HOT PLUG to a PC that has AV and malware protection...
If it's not too far gone you should be able to access your data.

[stcordero]

Originally Posted by dbc To get your data you can use a USB adapter such as this.... http://www.geeks.com/details.asp?invtid=2020 I would suggest you HOT PLUG to a PC that has AV and malware protection... If it's not too far gone you should be able to access your data.

Thanks, but could a software get me in?? predicament, I have 5 days before school is over and all my files are in there. I need to get in some how.
suggestions please,
thanks again.

[dbc]

Don't think so...If you can't access it from your PC, (for whatever reason), I don't know of any other way....Maybe someone here has a better idea....But I have saved alot of data with this method that otherwise would have been lost....IMHO...very good investment....Trust me hard drives will fail..not a matter of IF...But WHEN.....

[stcordero]

Originally Posted by dbc Don't think so...If you can't access it from your PC, (for whatever reason), I don't know of any other way....Maybe someone here has a better idea....But I have saved alot of data with this method that otherwise would have been lost....IMHO...very good investment....Trust me hard drives will fail..not a matter of IF...But WHEN.....

I agree that could be a good investment and it seems like it has many uses, but I need to get into the hd asap, thanks for the advise, I'll probably look it up for personal use in the future.

[glc]

If it's locked out due to firmware, Seagate can FIX IT with no data loss. If it's failed for other reasons, no can do.

If the bios CANNOT recognize the drive, there is NOTHING you can do yourself to get to your data. It will have to go to Seagate or a data recovery company. If it is a FIRMWARE LOCKOUT, Seagate will fix that no charge, but data recovery under ANY other circumstances will cost you hundreds of dollars.