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Old 12-04-2001, 08:55 PM   #1
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Angry lexmark z42 printer

got this lexmark z42 printer has work real good for about a year,how put in a new ink cartridges and it keep on saying check to see if you have remove the transparent tape on the bottom of the print cartridge.some time it will work, some times not, will do the same thing with the black,and some time ti the color.what up with this ,need help,thank to all who can help.
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Old 12-05-2001, 12:15 PM   #2
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BURL, I'm not an expert on printers, but we had a problem with my daughter's Z51 that we coulnd't get resolved. I called 1-800-lexmark and a technician there was very helpful. I believe Lexmark's warranty is for one year so your printer may still be in warranty, meaning the tech advice would be free. Is the printhead in the cartridge on the Z42 like the Z51? One problem that I believe she had once was that she used it so seldom, the ink had a tendency to dry up and cause some printing problems. I believe she bought some cleaning solution and qtips and resolved that problem too. Hope this helps.
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Old 12-05-2001, 07:44 PM   #3
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i think that what it worg with my too.15m120 and 12a1970

Last edited by BURL; 12-05-2001 at 07:47 PM.
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Old 12-06-2001, 10:11 AM   #4
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Okay Burl, this is my take on your cartridge situation: I was talking to my son last night (he's in college also) and rooms with three other guys. They all use his computer and printer, the printer being a Lexmark using the same cartridges as yours. He had a problem in that they all print so many papers he was running out of ink all the time so he bought a refill kit, which consisted of a syringe, ink, and a small drill bit. He said he found out that if he filled the black ink when it was still half full or so, he can reuse the same cartridge four or five times saving him quite a bit of money. The times when he let the cartridge run out and tried to fill them he thinks it burned the printhead up and even though he filled them, they wouldn't print properly. Which now brings us to your problem. According to him there's a sponge in the cartridge and if you're not using your printer very often he thinks your print head possibly becomes dry, they you try to print something and it burns the head up. He suggested going to your Lexmark control program, then into cartridges, then do a "clean print nozzles" and see if that helps you. He also said that when he refills those cartridges (just in case you want to try it) he fills them and lets them sit overnight, if he tries to print with them right away, they don't seem to work very well. I said mayble it takes some time for the ink to permeate down through the sponge. Let me know if you try any of this and how it works. Good luck.

Terry
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Old 12-06-2001, 07:33 PM   #5
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THAT WHY I GOT THE LEXMARK Z42 BECAUSE IT CAN BE REFILL MY BROTHER HAS THE SAME ONE NEVER HAS ANY TROUBLE WITH.THAT WAS WHAT I WAS THINKING TOO I DONT USE IT ALL THAT MUCH
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