Problems with ASUS CG1330-07

[Khalil]

did you download the bios update utility? ASUSTeK Computer Inc. - Desktop- ASUS Essentio CG1330

Do you still have the Asus CD that came with the machine? It has the update utility on it and I believe it allows you to flash the bios from windows

[AngryBird]

Is that the AFUDOS 2.41 file listed under BIOS utilities? If you mean that then yes I have. I'm not a computer expert by any means so if you don't mind can you provide a complete walkthrough for the updating process? I would hate to make a mistake and render my pc unbootable. Also i have the disc that came with the computer (That nero essentials thing, I have it installed)

[Khalil]

Installing ASUS Update
To install ASUS Update:

1. Place the support DVD in the optical drive. The Drivers menu appears.
If Autorun is disabled, double-click the setup.exe file from the ASUS Update folder in the
support DVD.
2. Click the Utilities tab, then click Install ASUS Update.
3. Follow the onscreen instructions to complete the installation.
Quit

Updating the BIOS
To update the BIOS:

1. From the Windows® desktop, click Start > Programs > ASUS > ASUS Update >
ASUS Update to launch the ASUS Update utility.
2. From the dropdown list, select any of the updating process:

Updating from the Internet:
a. Select Update BIOS from the Internet, then click Next.
b. Select the ASUS FTP site nearest you to avoid network traffic, or click Auto
Select then click Next.
c. From the FTP site, select the BIOS version that you wish to download then click
Next.
The ASUS Update utility is capable of updating itself through the Internet. Always update
the utility to avail all its features.

Updating from a BIOS file: ****this is the one you want****
a. Select Update BIOS from a file, then click Next.
b. Locate the BIOS file from the Open window, then click Open.
3. Follow the onscreen instructions to complete the updating process.

1. Launch the ASUS Update utility. Refer to the section “ASUS Update” in this user
manual for details.
2. Select Options from the drop down menu, then click Next.
3. Check the option Launch MyLogo to replace system boot logo before flashing
BIOS, then click Next.
4. Select Update BIOS from file from the drop down menu, then click Next.
5. When prompted, locate the new BIOS file, then click Next. ASUS MyLogo window
appears.
6. From the left window pane, locate the
image that you want to use as your boot
logo. Click Next.
7. From the Ratio dropdown list, select your
desired size for the boot logo. Click Next.
8. The system starts updating the BIOS and
loading the new boot logo.
9. After the updating process, the system
restarts and displays the new boot logo
during POST.

[AngryBird]

Updated BIOS, called the manufacturer, took it in to a computer repair shop and none of that helped. I still get crashes. I've had it. I'm selling the computer. Worst pc I have ever bought.

[jdeb]

I had to edit your post. We can not tolerate that kind of language, even starred or implied. There are young people and family that visit here regularly. Besides, it is not necessary. Please read rule #1
PCMech Forums - Rules

Now, I understand your frustration. Did you contact Asus like I suggested in post #28? They have excellent customer service and if you are nice and patient with them, they may just help you.

[betteron2]

AngryBird,

I friend of ours bought us the system as a thank you gift. My first three weeks were top notch...then the blue screens started. Took many of the same steps as you. Swapped to a beefier power supply and GTX460, updated drivers, etc. etc. etc. Temps were fine. About two weeks later the crashes started again.

Last few days I've been adamant about finding the problem. Ran memory diagnostic, swapped sticks, and ruled out bad ram.

In device manager I wanted to check a few drivers to make sure they were updated & working properly. I noticed that I had multiple audio drivers, VIA HD Audio and a couple of NVIDIA audio drivers. I started disabling one at a time, what I was left with was disabling all of the NVIDIA audio drivers and leaving the VIA HD Audio driver. Been putting it under more load than usual over the past 24 hours (minus when I'm at work) and so far it hasn't even thought about crashing.

It used to be prevalent during gaming and also after waking up from sleep mode. In both cases--I haven't had a repeat occurence after disabling the potentially conflicting drivers.

Might not be your answer, but it's the best I've got right now.

[RE2]

Sounds like OS/Driver issues to me, speaking of which what is your OS?

One of your crash-dump reports indicated a faulty system file;
NTOSKRNL.EXE is missing or corrupt.

After reading of this issue happening to more than one owner of this model, a backup of data and re-install of the OS and drivers is the best way to fix the issue.

Also you may have struck the bad hard drive lottery.