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Old 08-24-2011, 07:44 PM   #1
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Sound Quit working

HP Pavilion a6403w with onboard video & sound (MCP73M02H1 motherboard.) Windows Vista.

Short story is the video card went out & I replaced it & now the sound don't work. The video went out gradually, monitor would go to sleep while he was playing a game, this kept getting worse until it quit working altogether. The sound worked until I put a vid card (asus en8400gs) in it. The device manager says sound is installed & working properly, but if you try to check the volume/mute it won't come up...says there is no sound device installed.
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Right now I'm having amnesia and deja vu at the same time. I think I've forgotten this before.
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Old 08-24-2011, 07:47 PM   #2
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Time for a cheap sound card?

Have you tried reinstalling the sound drivers?
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Old 09-23-2011, 09:05 PM   #3
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I put a new sound card in & that fixed it...now video has gone out again. I just replaced it about 6 months ago...could it be a virus? I have avg free on it & scaned about a week ago. Any ideas?
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Old 09-23-2011, 09:35 PM   #4
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Maybe your power supply is flaky. If it came with onboard video and you installed a video card, it may be overloaded.
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Old 09-24-2011, 09:36 AM   #5
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Makes since...looks like I'm rebuilding this one one piece at a time kinda like the old Johnny Cash song...

Would something like this be ok?
Newegg.com - ePOWER EP-500LS-1 500W ATX12V Power Supply - Power Supplies

Or should I go ahead and get something more like this?
Newegg.com - CORSAIR Builder Series CX430 V2 430W ATX12V v2.3 80 PLUS Certified Active PFC Power Supply

Thanks!!
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Old 09-24-2011, 10:49 AM   #6
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Neither.

Newegg.com - Antec EarthWatts Green EA-430D Green 430W Continuous power ATX12V v2.3 / EPS 12V 80 PLUS BRONZE Certified Active PFC Power Supply
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Old 10-17-2011, 09:19 PM   #7
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Today I put my old PS into this computer. The stock one on this machine was a 250w the one I put in it is a 300w & I know it works. And when I booted it the monitor immediately went to sleep saying there is no video signal. As I was writing this I realized that I didn't check the cable connection at the monitor, I just did & it appears to be ok. On the other end I tried it with the monitor cable connected to both the new video card & the onboard card with the same results. I don't want to plant evil thoughts, but I'm wondering about motherboard or virus or maybe hd??? On second thought if it was hd there still should be a video signal...could it be the new video card went bad so quickly? Sounds too coincidental to me...
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Old 10-17-2011, 10:19 PM   #8
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To test the onboard video, remove the card and reset the bios to defaults with the clear cmos procedure.
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Old 10-20-2011, 06:58 PM   #9
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Removed video card, reset cmos & on board video works! I did a search using the mb model number & others have had the same type of problems. I never really saw a reason or solution. I guess we'll just use it and hope for the best, but does this sound like a mb going bad or what?

Thanks!!
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Old 02-28-2012, 01:00 PM   #10
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The onboard video worked for a few weeks & went out again. I tried resetting cmos & it didn't help that time. Just for kicks I reinstalled the video card & it worked again up until today. Now I can't get the onboard video or the card to work.
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Old 02-28-2012, 01:06 PM   #11
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Probably time to strip and retire the computer - sounds like the motherboard has given up if the power supply is known and tested good.
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Old 02-28-2012, 02:00 PM   #12
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I can't buy a new computer right now. Looking at MBs it looks like all of the micro atx 775 boards come with onboard video & sound which I don't really need. HERE are a bunch that are very affordable...what should I get? I know I don't want to buy another MCP73M02H1 motherboard the problems that I have been having are apparently pretty common with these boards.
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Old 02-28-2012, 05:54 PM   #13
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Installing a generic motherboard in a HP is not as easy as it looks.

Your link is broken.
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Old 02-29-2012, 03:57 AM   #14
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I forgot about the proprietary thing, or maybe i was hoping "they" didn't do that anymore. I know one thing, I will never buy anything HP again! They use to have good stuff I have old plotters & printers that still work great & I've worked them hard too. But, everything that I've bought from them in the past 4 or 5 years is junk.

Anyways, Here it is again...what would it involve, just a reformat of the HD?
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