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11-18-2012, 01:19 AM
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#1 |
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Member (9 bit)
Join Date: Aug 2001
Location: Middletown, NJ
Posts: 371
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Cannot find my DVD icon
I have a Acer computer. I cannot find my DVD icon. so I can install some software program. The only items I see in my computer folder is the hard drive and another icon that's says my web site on MSN.
Any help will be greatly appreciated.
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11-18-2012, 03:14 AM
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#2 |
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Staff
Premium Member
Join Date: Sep 2004
Location: Cardiff, Wales. UK
Posts: 6,555
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Can you see the DVD player in Device Manager?
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Niwa no niwa ni wa, niwa no niwatori wa niwaka ni wani o tabeta. |
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11-18-2012, 05:49 AM
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#3 |
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Member (9 bit)
Join Date: Aug 2001
Location: Middletown, NJ
Posts: 371
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Yes their is.
It's high lighted in yellow |
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11-18-2012, 06:15 AM
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#4 |
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Staff
Premium Member
Join Date: Sep 2004
Location: Cardiff, Wales. UK
Posts: 6,555
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A yellow triangle with an exclamation mark indicates that there is an issue with that device, it is being seen by Windows but not recognised as to what it actually is.
The first thing you should try is updating the drivers, make sure your computer is connected to the internet, right click on the yellow triangle and in the drop down menu select "update drivers". Something must have corrupted the existing drivers, because from your original post it's obvious the DVD player was working. It is also possible that the DVD player has failed in some way, try the driver update first and let me know. What sort of computer is this, laptop or tower? |
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11-18-2012, 06:57 AM
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#5 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 41,159
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What version of Windows?
Open the properties of the drive in device manager. Please post what it says in the Device Status window. I don't think trying to update the drivers is going to help here - I suspect it's an upper/lower filter issue. |
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11-18-2012, 07:35 AM
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#6 |
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Member (9 bit)
Join Date: Aug 2001
Location: Middletown, NJ
Posts: 371
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Device Status
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. |
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11-18-2012, 07:45 AM
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#7 |
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Member (9 bit)
Join Date: Aug 2001
Location: Middletown, NJ
Posts: 371
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My computer is a Laptop.
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11-18-2012, 08:58 AM
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#8 |
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Member (8 bit)
Join Date: Feb 2011
Location: Canada
Posts: 160
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I agree with glc on this, here is a link to help you fix. Just scroll to the appropriate version of Windows operating system and follow the instructions.
http://support.microsoft.com/kb/314060
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11-18-2012, 10:45 AM
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#9 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
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You have a private message.
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11-18-2012, 10:45 AM
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#10 |
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Member (9 bit)
Join Date: Aug 2001
Location: Middletown, NJ
Posts: 371
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I would like to thank all the members for you excllent help. Yes its working now
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11-20-2012, 12:31 AM
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#11 | |
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Member (5 bit)
Join Date: Sep 2012
Posts: 30
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Quote:
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11-20-2012, 09:23 AM
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#12 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
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I am guessing it was the upper/lower filter issue described in reno's link. This has been a continuing issue for many years.
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11-20-2012, 11:10 AM
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#13 |
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Tanker Yanker
Premium Member
Join Date: Nov 2001
Location: Lewisville TX
Posts: 2,993
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Maybe that link should be sticked
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