difficulty connecting to wireless network

[eshort]

computer: Toshiba mini NB255 with atom 1.6ghx cpu/1 ghz ram

issue: cant connect to wireless network

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discussion:

This netbook has a builtin wireless card. My wireless network requires login data (ie password and key). OS= win xp sp3. On boot up: comput attains desktop but the lower right corner network icon has "^x" thru it.

what is the cause/solution to this.

comput works with an external LAN wireless card..wld like to be able to use (only) the internal wireless card.

service= verizon vzw 4g service.

thanks.

[glc]

What brand and model is the wireless access point/router you are trying to connect to?

[eshort]

It is a verizon 4g wireless router

Model 4510 l

[glc]

Look for the wireless icon in the systray, it's the one with the single monitor. Right click, select View available wireless networks. What do you get?