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Old 05-07-2013, 02:11 PM   #1
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seagate desktop external not rec C: drive

I have a seagate desktop external hard drive. I have backed up with it before so not sure why I have a problem. Backed up with it before then wiped out my C: drive. Need to clean out C: drive again, but the external hard drive only shows F: drive which is the external hard drive. it is not recognizing C: or D: drive with D: being my original Vista backup.
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Old 05-07-2013, 02:20 PM   #2
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What app did you use to make the backup?
Did you copy all your documents across or backup the entire drive including the OS?
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Old 05-07-2013, 03:22 PM   #3
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the first time i backed up using the external hard drive i used the software that come with it. but at one point i also had to reformat that drive. I downloaded the seagate desktop software from their site onto my C: drive.
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Old 05-07-2013, 03:41 PM   #4
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Did you copy all your documents across or backup the entire drive including the OS?
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Old 05-07-2013, 04:43 PM   #5
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the external drive f: will not detect the c: drive where everything is. I can't copy anything right now.
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Old 05-07-2013, 04:51 PM   #6
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What did you do - boot to the external drive? You don't do that.
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Old 05-07-2013, 05:43 PM   #7
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no i boot up to c: drive into windows then I plugged the f: external drive in by usb. It shows in My Computers as F: drive. I installed the seagate backup manager software to my C: drive, that is that only place that it will install to. I click the icon on my c: drive and it shows My drives with only f: showing. it doesn't show c: drive or my d: drive
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Old 05-07-2013, 06:23 PM   #8
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Click WHAT icon on your C drive? I'm confused.
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Old 05-07-2013, 06:29 PM   #9
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the seagate drive manager icon on c: .
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Old 05-11-2013, 10:22 PM   #10
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If I'm understanding this right, the Seagate Backup Manager won't show the drive on which the program is installed (I'm assuming that it is installed on your C: drive). The reasoning behind this is because it is redundant to make a backup on the same drive as your operating system. The only drive that the SBM will recognize is another external Seagate drive (it is recognizing your F: external drive). It will not recognize your D: drive either (assuming that the C: drive is your primary drive, and the D: drive is your DVD/CD burner) because you can't back up to a DVD/CD through the manager.

In short, the Backup Manager only sends backups to your external F: drive and nowhere else.
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