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Old 03-04-2002, 10:24 PM   #1
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Unhappy Video Card Installation Problems

I am trying to install a PCI VisionTek Xtasy 5332 Video Card on my computer. My old Video card was an AGP card but, since the AGP slot was only 1.0 compliant, an AGP card would not work. So I have opted for a PCI. I've been told by VisionTec and others on this site that a PCI will work. However, I am having problems installing it. When I hook up the new card to the monitor and boot up, my monitor stays black and goes into the sleep mode. I tried removing the old card from the device manager before I shut down and made the switch but still nothing. Would a shared PCI slot have anything to do with it? BIOS change? I cannot complete the installation. Any Ideas?

IBM Aptiva E Series 545 (2171-545/XX1).
Pent(R) III 450.
V66M MoBo w/Intel 82443ZX chipset.
BIOS:ACER V3.2 6M2EN5R 03/03/00.
BIOS was changed to disable onboard sound.
Slots (ISA/PCI/shared/AGP) 0/2/1/1.
AGP- Open (old vidio card)
PCI 1- New Video Card
PCI 2- Rockwell Modem
PCI 3- Philips PSC602 Sound card
ISA- Open
256 SDRAM

Thanks, Bozwth
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Old 03-04-2002, 10:55 PM   #2
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Does that board have onboard video too? If so, check your BIOS or contact IBM about how to disable it.
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Old 03-04-2002, 11:18 PM   #3
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The original video card is a Number Nine Savage 4. It is installed in the AGP slot.

Bozwth
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Old 03-05-2002, 05:04 AM   #4
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Try going into your BIOS and disabling the AGP slot, I think you can do this.
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Old 03-05-2002, 02:57 PM   #5
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No option to turn off the AGP slot. Only options are to enable PCI slots. Closest thing I could find is VGA Pallet Snoop but I have no idea what that does.

Bozwth
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Old 03-05-2002, 03:09 PM   #6
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Tec Support had me romove all other PCI cards and try it that way. Nothing. I went through a few BIOS changes, Nothing. They had me reset CMOS on the MoBo, Nothing. I'm thinking it may be a bad card. I'm gonna take it back to the store and see if they can try it in another comp.

Bozwth
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Old 03-05-2002, 10:01 PM   #7
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Hi bozwth,

Did you UNinstall the prior card's drivers And software? And set video to Std VGA Before attempting the new card install?? This is often the cause for new vid card install problems...

HTH

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