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Old 09-02-2002, 10:23 AM   #1
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No keyboard or mouse function

I have these two WONDERFUL kittens who enjoy rolling around, playing. As I was piddling around on the computer this morning, these two furballs rolled around behind my computer and killed all function of both my mouse and keyboard. I get the message "Keyboard error or no keyboard present." There are no teeth or claw marks on either of the cords. So I tried rebooting. I tried unplugging/plugging in both again. I tried a different mouse and keyboard. All to no avail. *SIGH* Is there a card that I can get to replace the plug-in on the motherboard for these? Do I need a new motherboard? (Please say no to that one! )

Thank you for your help!
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Old 09-02-2002, 11:09 AM   #2
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Did the wonderful little kittens actually unplug either the KB or mouse? Is the mouse connector the same size and shape as the KB connector?
Unplugging either of these with the power on can be diasterous to the MB as they are always active.
If you have a USB port you can get KB and mouse with USB connectors.
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Old 09-02-2002, 12:34 PM   #3
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I fried a mouse PS/2 port before. I ended up using a USB adapter for my mouse. Perhaps a PS/2-USB adapter would work for your keyboard. If not, it's new MB time.

No more kittens around the computer. What if they would have chewed through the power cord
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Old 09-02-2002, 12:51 PM   #4
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This brings up a point - in order for a USB keyboard to work, the bios has to have USB legacy support and it has to be enabled. It might be a good idea for everyone to look in their bios for this, and make sure it's enabled in case something like this happens to you. You can't get into the bios to do this after the fact with no keyboard.
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Old 09-02-2002, 01:24 PM   #5
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wow!! never new you could do that much havoc on your computer by having those pulled out. I got 4 of those furballs running around my house.

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Old 09-07-2002, 05:49 PM   #6
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USB Option

I bought a PS2 to USB adapter, and it works great for the keyboard. So I bought a second adapter for the mouse, and it doesn't work!! ARRGH! Any thoughts?
Thanks for your help!!
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Old 09-07-2002, 06:36 PM   #7
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Are you plugging the mouse into the KB or the second USB port?
I am using a usb mouse (logitech) and it worked right away.
Is it a wireless mouse?
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Old 09-07-2002, 08:05 PM   #8
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I have a regular keyboard plugged into an adapter, into a USB port. Then I have a regular Microsoft mouse plugged into an adapter, into a USB port. Keyboard works, mouse doesn't. *sigh*
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Old 09-07-2002, 08:23 PM   #9
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try to go into device manager and delete the mouse drivers. reboot and see if windows will find it.

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Old 09-07-2002, 09:01 PM   #10
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switch the two usb plugs and see if the problem follows the port.
Also tell the kitties that USB is hot swapable. That is taking them in and out while the computer is on is OK.
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Old 09-08-2002, 06:40 AM   #11
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Not all PS/2 mice work with all PS/2 to USB adapters, it's like the old problem trying to adapt a PS/2 mouse into a serial port.
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Old 09-08-2002, 10:16 AM   #12
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Device Manager

Here's what I found when I went into Device Manager:
There is no "Mouse" option, so I can't uninstall the drivers for it that way.
Under "Keyboard", there were 2 listed as HID Keyboard Device. I uninstalled one of them.
Then under "Human Interface Devices" (my adapters, I assume), there are 2 HID-compliant consumer control devices (I uninstalled one), 2 HID-compliant devices (I uninstalled one and lost keyboard. oops!), and 4 USB Human interface devices. I have only the 2 PS/2 to USB adapters, keep in mind.
Then under "USB Controllers", there is an Intel 82371AB/EB PCI to USB Univ Host Controller, 2 USB composite devices, and 1 USB Root Hub.
So after I uninstalled those things, when I rebooted, everything was back the same way as it had been before I uninstalled anything. Still no mouse, and I tried switching to 2 other PS/2 mice. Going to try a serial mouse next. Can't hurt, right?
I did try switching the adapters to see if one USB port didn't work, but the keyboard works in either port, mouse in neither.
I'm using Win2000 Pro., if that helps at all..
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Old 09-08-2002, 10:38 AM   #13
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Smile Final Update (I think)

I plugged my kids' serial mouse in, and it works fine. I suppose now I'll just try to get another serial mouse for their comp and we'll be all set. I love technology... sorta

Thank you all for your help!
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Old 09-08-2002, 11:37 AM   #14
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Or get yourself a USB mouse (without the adaptor)
As GLC said some adaptors dont adapt.
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Old 09-08-2002, 02:49 PM   #15
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Sounds like a good time to go USB and move up to an optical mouse! Blame it on the Kittens ... I never thought of that one!
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