Power Button Stuck[clientpc]

[Markoman01027]

Hello everybody,


I am posting a question because I have a client that has a problem with her PC. I do not know much detail about this PC, but it is a P3 home built system.

The problem is that her power button is broken, and the only way that she can turn on her computer is thru the power supply(but the PC only turns on for 30 seconds and then shust off)

She said that she has not changed anything to the computer and I am assuming that the power button connector to the motherboard is correctly plugged in.

I am wondering if there is a way to circuit the connection to turn on the PC even though the power button is broken? If not, how can I replace the power button? Anybody have any instructions on power button replacement?

The only advice that I told her is that I can research information on how to circuit the connection, and I also told her that she may need to replace the power button.

I don't know what she means by a broken power button, but it could be that she is pressing the power button and nothing is happening since it may not be properly connected to the motherboard. I do not know yet.

ok just called her up and I got some more information. She is able to post(she hears one beep) but then after it turns off because she is powering it from the power supply button in the back. She says that there is no spring to the power button, and she also said that she brought the PC for another problem to a PC tech and she said that he fused something together but it wasn't the power button.

Anybody got any ideas to where I could start off? Perhaps I can call her tomorrow and have her speak to the tech and ask him about what type of fusing he did?

Thanks for the help guys,
Matt

[Cricket]

Hi Markoman01027,

If that computer is an ATX and has both power and reset buttons, you can swap the connectors around so that the reset button turns the computer on. Or you can swap the actual switches...they're easy to remove (unless they're hot-glued in).

Cricket

[Markoman01027]

Thanks for the reply Cricket,

The computer is an ATX. She has a power button and a reset button so I told her to switch the power wire with the reset wire and vice versa. She will try that and I will call her back tomorrow for an update.

One thing that worries me though, is that she said something about the reset button being fused. I dont know what exactly she meant. But I am guessing doing the vice versa order will probably solve the problem.

Thanks for the input Cricket!

[bailey]

I have seen some of the lower priced cases that the power button sticks in the push posisition and won't come back out all the way, a littel trimming on the edges of the button cured the problem.

[Markoman01027]

Thanks Bailey,

I will also try that once I am able to get access to her computer.

Anybody have any other suggestions other than what Cricket and Bailey have provided?

Thanks!

[Cricket]

I've come across what bailey mentioned. My Mom's computer did that...I trimmed the button and enlarged the hole a little and problem went away.

Cricket

[Markoman01027]

Is there any way to put in new wires along with the new buttons? you know the interface that you connect the wire from the power/reset buttons?

One more question- The lady tells me she is able to turn on the computer from the power supply switch, but the PC only runs for like 10-15 seconds and turns off? Why is that? I didn't know you can turn on the PC from the power switch in the back of the power supply??


Thanks!

[ylen13]

hmm sounds like the switch is always on position but instead of it turning off in 5 second like it usually supposed to do,it turns off in 10-15. That is the only thing i can think off that would explain that.

[Cricket]

Originally posted by Markoman01027 One more question- The lady tells me she is able to turn on the computer from the power supply switch, but the PC only runs for like 10-15 seconds and turns off? Why is that? I didn't know you can turn on the PC from the power switch in the back of the power supply??

That's because the power button is stuck.

Cricket