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04-04-2003, 04:51 PM
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#1 |
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Member (11 bit)
Join Date: Jun 1999
Location: Memphis, Tn
Posts: 1,828
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Modem problem
I'm trying to install a USR fax modem in a Celeron 400 system. I get the message "Setup can not load the installer (modem.cpl) for the modem hardware being installed. Contact your hardware vendor for assistance". I get this message with any modem being installed. I have never seen this message before. Does anyone know what it means.
Carl
__________________
Carl Have you noticed? Despite the high cost of living it is still the most popular option available. Integrity is it's own reward! The rarest animal in the world is a liberal using his own money. It is easy to be a liberal when the result of your politics still leaves you very well-off. Try letting all that spending hurt and you'll see how many folks are for it! Last edited by Carl Price; 04-04-2003 at 04:57 PM. |
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04-04-2003, 05:34 PM
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#2 |
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Member (11 bit)
Join Date: Jan 2002
Location: british columbia canada
Posts: 1,361
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have you tried to extract it ( modem.cpl ) from the CAB files (Windows CD)?
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04-04-2003, 08:58 PM
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#3 |
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Member (11 bit)
Join Date: Jun 1999
Location: Memphis, Tn
Posts: 1,828
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The file is there (in the windows/system directory where it belongs) but it just won't load.
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04-05-2003, 09:33 AM
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
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The only answers I can find anywhere are as follows:
1. Corrupt modem.cpl file - reextract. 2. Defective UART chip on the motherboard. Flash the bios, then replace motherboard if that doesn't work. 3. Corrupt control panel - reinstall Windows. Is the USR internal? ISA or PCI? Hardware or Win? Is it external? Serial or USB? If serial, try the other port? Previous modem, if any, completely uninstalled? |
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