HELP! CPU temps!

[Alaron]

Arctic Silver 3 will work excellently. Follow these directions for applying it. They should also help for removing what you have. Thermal Compound Instructions http://www.arcticsilver.com/arctic_s...structions.htm

[MonkeyBlitch]

Since the cpu wasn't getting proper cooling does this effect it at all?

[Alaron]

The cpu technically wasn't getting proper cooling, but since it booted, even with the compound and pad in place, the cpu itself should be just fine. Don't risk anything by booting it up again. Use the instructions from Arctic Silver to properly remove and reapply the substance on your heatsink, and then reinstall it. If you follow the directions carefully, your computer should be up and running in no time.

[MonkeyBlitch]

Thanks for helping me out.

[TwoRails]

Hi MonkeyBlitch,

Take a deep breath and relax. First, lets try to save your 3 year warranty on the CPU. The first step in doing this is to NOT use any thermal compounds / greases (what ever you want to call them) like Arctic Silver. This will void your warranty. Period.

Second, the AMD manual does NOT state to remove the thermal pad. It does tell you to remove the thin plastic film protector on the thermal pad.

Question: is it the plastic protector that you removed or the pad itself??
Question: did you actually apply some sort of thermal compound to either the thermal pad or the HS directly?

Third, you do Not have to buy another HS/fan combo. Period.

I do recommend Not doing anything until AMD has responded to you. They need to direct you on what steps to follow to keep your three year warranty. Although I can't speak for them, most likely they will direct you to install a new thermal pad if you have installed any compound to it. If you did not install any compound, you may be OK as is.

In the mean time, if you approximate temps are around 50° or so, there is no problem as many have stated above.

AMD does Not recommend the use of thermal compounds, just the thermal pads that come preinstalled on the *AMD recommended* HS/fan combos.

TwoRails

PS: of course... if you don't want to keep your three year warrantee, then never mind...

[MonkeyBlitch]

I just finished applying thermal compound on the cpu. The temperature on the die is 52C and the temp of the external cpu is 46C. It went down a few degrees and everything is ok now. I'll tell AMD what happened.

[Spyda]

well, seeing as you installed compound anyway, and your wrranty's gone, now OC the hell out of it

[grasshopperbe]

i also have an athlon 2200,abit nf7s .
I ordered all parts separate, cpu boxed w cooler.

i had some probs with my mobo sound (something with the connectors i guess) and the store techie proposed to install an other mobo (same type).
Since it was brand new, i agreed with this.
I took my pc to the shop, the techie took of the hs and cpu, and while i replaced the mobo, he went 'in the back' to clean hs and cpu. Afterwards, he put some arctic silver on it ( dont know which one exactly)
I asked him what this would mean for my guarantee, but he said it was no problem, since he cleaned and placed it back himself (i first proposed to place a new hs and patch)

Do i still have my guarantee now ?
(maybe its store guarantee, not from amd itself.)

btw my temps run at 49 - 54 (hardly makes any difference idle or ingame ) depending on room temp. I have an aopen hq08 full tower, 1 enermax adj fan in front bottom, 1 thermaltake 60mm 5200 rpm in the back just above agp card, behind cpu, enermax dual fan 350w psu, second enermax above psu, behind hd's .

i still have several 'holes' free for more fans. would it be more helpful to tape some paper against the holes or so to close em ?

[MonkeyBlitch]

No what the other said it void the gurantee. Those temps are normal so the cpu will be fine since it has arctic silver applied to it.

[TwoRails]

There are always exceptions to everything.... AMD does not warrantee CPUs with AS (or the like) installed. But, there are times where if you return the CPU to the place of purchase, they might honor the warrantee, not AMD.

So grasshopperbe *may* be OK. It will be up to the shop! If the shop covers the warrantee, then no problem as they have to duke it out with AMD, not the end customer.

MonkeyBlitch: I'd still contact AMD and explain things, and see what they say and do. An emails cheap and they just might have a solution for you. It would be worth a try!

TwoRails

[MonkeyBlitch]

I emailed AMD yesterday and haven't recieved a response yet.

[Cricket]

Did the Athlon die?

Cricket

[MonkeyBlitch]

No it's running good, installed Win XP in 10 minutes. I cleaned out the thermal pad and heatsink compound and added new thermal compound.

[MonkeyBlitch]

HA!! AMD contacted me and I STILL have my 3 year warranty!!! They recommended these thermal phase pads:

> > Bergquist / HF225UT
> > Chomerics / T725
> > Honeywell / PCM45
> > Power Devices / Powerfilm
> > ShinEtsu / PCS-TC-11T-13
> > Thermagon / T-pcm905C

[grasshopperbe]

Thanks TwoRails, that is also what i understood from the technician at my computer store. he said that if it's done in the shop, it's done properly so i still have guarantee with them.
he even wanted to let me place cpu and hs back since he had seen me replace mobo and everyting too, but i preferred to let him do it , those guys prolly do that like 10 times a day, so they're a little more 'handy' with it.

that's why i still have 486 and p1 mobo's
if you screw up or burn the cpu on those its no worries

[TwoRails]

Hi MonkeyBlitch: very happy to hear it worked out OK for you!!! Do note, however, that the "key word" here is pad!

Hi grasshopperbe: Sounds good for you, too! Things are good when they "back you up!!"

I like it!!

TwoRails

[MonkeyBlitch]

They still give me the 3 year warranty though BUT they recommend those.

[Alaron]

Great news that you still get the warranty. Good to know your processor is up and running.

[MonkeyBlitch]

Thanks for your help Alaron56!