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06-26-2003, 03:41 PM
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#1 |
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Member (6 bit)
Join Date: Mar 2003
Location: New Jersey
Posts: 53
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PC won't boot
I'm trying to help a friend...the pc is a HP Pavilion, when I turn it on it starts to go through the boot sequence, then "Operating system not found" shows on screen.
When I try to use recovery cd, on boot from cd I get, "The hard disk was not found." What is the problem? |
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06-26-2003, 03:49 PM
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#2 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,285
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Check to see that all of the connections are plugged in securely.
__________________
There are two secrets to staying young, being happy, and achieving success. You have to laugh and find humor every day, and you have to have a dream.
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06-26-2003, 04:36 PM
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#3 |
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Member (13 bit)
Join Date: Oct 2000
Location: Scotland
Posts: 4,700
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Also, download the Western Digital Lifeguard diagnostic software, extract to floppy, and run the tests on the HD.
http://support.wdc.com/faqs/software/dlgtools.asp What Windows version - XP? |
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06-26-2003, 04:53 PM
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#4 |
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Shiro Usagi
Premium Member
Join Date: Sep 1999
Location: Kaneohe, Hawaii
Posts: 34,002
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Try another IDE cable. If you get a regular one from a computer store you may need to set the drive jumpers from CS (cable select) to master or slave. The HP IDE cables may be the cable select type.
 Cricket
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06-26-2003, 05:22 PM
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#5 |
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Member (6 bit)
Join Date: Mar 2003
Location: New Jersey
Posts: 53
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Connections good, Ide cable new, Now what?
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06-26-2003, 06:56 PM
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,453
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Replace the hard drive.
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06-26-2003, 08:42 PM
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#7 |
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Member (6 bit)
Join Date: Mar 2003
Location: New Jersey
Posts: 53
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Good straight forward answer GLC. I like that.
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06-27-2003, 08:12 AM
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#8 |
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Member (7 bit)
Join Date: Mar 2002
Location: USA
Posts: 104
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Did I miss something?
Were you trying to boot from cd and you got "hard disk not found" message? If that is the case did you change your settings in BIOS boot sequence to cd as the first boot device? I hope I am in the right track 
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06-27-2003, 10:29 AM
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#9 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,453
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I think it was booting from the CD, but it's a recovery CD, and it didn't see a hard drive to recover. That's how I read it. If the connections and cable are good, it sure sounds like a dead drive to me.
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06-28-2003, 01:55 AM
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#10 |
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Member (8 bit)
Join Date: Jun 2003
Location: Illinois
Posts: 161
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Good answer GLC, straight to the point. No sense in wasting any more time and effort the drive is dead.
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07-01-2003, 05:02 PM
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#11 |
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Member (6 bit)
Join Date: Mar 2003
Location: New Jersey
Posts: 53
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I replaced the drive, and to my surprise I got the same thing! What the hell is going on? Please help!!!
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07-01-2003, 05:25 PM
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#12 |
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Member (8 bit)
Join Date: Jun 2003
Location: Illinois
Posts: 161
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Did you format the drive?
What operating system? |
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07-01-2003, 05:54 PM
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#13 |
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Member (6 bit)
Join Date: Mar 2003
Location: New Jersey
Posts: 53
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I can't, the hard drive is not recognized! Windows ME is on the recovery CD
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07-01-2003, 06:26 PM
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#14 |
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Member (6 bit)
Join Date: Mar 2003
Location: New Jersey
Posts: 53
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OK!! I got it. I had to run FDisk to set up a new DOS partition. Then it allowed me to format, and reinstall original software. Thanks to all for your help. Problem sovled.
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07-02-2003, 04:58 AM
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#15 |
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Member (13 bit)
Join Date: Oct 2000
Location: Scotland
Posts: 4,700
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If that is the case, then it would do no harm to run FDISK on the original HD and see if it is recognised and if you can format it.
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07-02-2003, 04:16 PM
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#16 |
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Member (6 bit)
Join Date: Mar 2003
Location: New Jersey
Posts: 53
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I wouldn't, that's why I didn't think to do it with the new drive initially.
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