Go Back   PCMech Forums > Help & Discussion > Computer Hardware

Need Some Help? Type Your Keywords Here:

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
Old 08-20-2003, 09:28 AM   #1
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
cdrw and XP

Ok so I have been having this problem for a while and have just put it aside, because I cannot figure it out. So a few months ago I built a new comp. I used parts from my existing computer, which I also built. I decided to install Win XP. All was fine and then I noticed that the cdrw was no longer being recognized at startup or in windows. When I first put the comp together it was there, I installed nero etc. and was buring cd's. About a month later my comp wont even recognize the burner. It is getting power I know that. I tried making it the primary drive, still no luck. I checked the jumpers and they all seem fine I also tried different jumper settings with no luck. Im not sure what else to do in light of just buying a new burner. Any help would be greatly appreciated.

Thanks,
gigabella
Gigabella is offline   Reply With Quote
Old 08-20-2003, 09:34 AM   #2
Member (12 bit)
 
not important's Avatar
 
Join Date: Jul 2002
Location: Illinois
Posts: 3,557
You might try uninstalling it, rebooting, and let XP find it. Also, you might try checking for any updates.
not important is offline   Reply With Quote
Old 08-20-2003, 09:38 AM   #3
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
hmmm thats an idea I will check for updates, but I cant unstill It because its not there no where to be found nothing in device manager either. At first I thought maybe it was conflicting with my dvd rom but that doesnt seem to be the case since I tried making my burner the primary drive and didnt have the dvd rom connected at all.
Gigabella is offline   Reply With Quote
Old 08-20-2003, 09:55 AM   #4
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
Read this on Nero.com. Anyone think It could have anything to do with my issue???

3. I lost the drive letters for my Recorder as well as for my CDROM/DVDROM drives after installing Nero/Nero Express/ or InCD. What can I do to resolve this?

This is a rare occurrence, and it's normally caused by either our installer, or by uninstalling another CD Recording software program from the system.
You will need to edit the Registry to resolve this issue.
Open Regedit and go to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11C E-BFC1-08002BE10318}

Now delete the keys:

LowerFilters and UpperFilters.

Now reboot and your optical drives should function again.
Gigabella is offline   Reply With Quote
Old 08-20-2003, 12:06 PM   #5
Member (14 bit)
 
reboot's Avatar
 
Join Date: Mar 1999
Location: Kelowna, B.C., Canada
Posts: 9,138
Could be that, or a faulty cable...
__________________
Black holes are where God divided by zero...
Cheers, Jim

Jims Modems
reboot is offline   Reply With Quote
Old 08-20-2003, 12:10 PM   #6
Banned
 
morriswindgate's Avatar
 
Join Date: Jul 2000
Location: Bakersfield,CA
Posts: 7,761
ALso go into the Device Manager and look at the Advanced Properties Tab under the Secondary IDE Properties. XP seems to have a nasty habit with two optical drives of making one DMA and the other PIO when both should be DMA.
morriswindgate is offline   Reply With Quote
Old 08-20-2003, 07:45 PM   #7
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
Well looks like im royally screwed now. I tried editing the registry as in the directions from Nero and now my computer wont even start. All it does is stay on a black screen or ask if i want to run system scan check to hit any key to skip i have hit many keys to skip and the keyboard doesnt respond. I have no clue what to do now.
Gigabella is offline   Reply With Quote
Old 08-20-2003, 07:53 PM   #8
9mm wins.
 
minsonngo's Avatar
 
Join Date: Dec 2002
Location: Behind my Glock 34.
Posts: 4,544
I would just reformat and repartition the hard drive and then reinstall the operating system.
minsonngo is offline   Reply With Quote
Old 08-20-2003, 09:37 PM   #9
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
If you can get into bios, set it to boot from the cd or dvd player that was working. Then try a repair using the XP cd as a boot disk. Don't select R for repair at the first screen tho, instead go to new install and select Repair there.
Panama Red is offline   Reply With Quote
Old 08-24-2003, 03:47 PM   #10
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
Hi Guys,
I was able to repair my previous version of windows. So now I will be ghosting my hard drive in case I screw things up again. But anyways I still cannot see my burner in bios or in the device manager. I chaged the cable again and nothing. I know the cdrw is getting power etc. I dont know what it is. I dont use the software it came with instead I used Nero and now the damn thing is gone. Like I said when I originally built the computer it was detected in bios and by device manager and now its gone and does nothing. Is this a problem with the burner maybe or is it my motherboard???? Any more advice and help is appreciated

gigabella
Gigabella is offline   Reply With Quote
Old 08-24-2003, 03:55 PM   #11
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
Here's another thought. Uninstall Nero, do a search for Nero after and remove anything else related to it. Make sure you go into Folders option first and permit viewing of hidden folders. Disconnect the questionable drive and start the system. Then power down, reconnect the drive and power up again. XP should recoginze new hardware. If it shows up then and in bios, I would suspect it's the Nero software. I've read in several places where people have had problems with the new version 6.0. Is that the version you are running btw?
Panama Red is offline   Reply With Quote
Old 08-24-2003, 04:00 PM   #12
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
Hi Thaks for the advice. I will try uninstalling nero but one big problem is that bios is not recognizing the drive and I dont think that would be related to nero..... or would it ???
Gigabella is offline   Reply With Quote
Old 08-24-2003, 04:06 PM   #13
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
I'm not sure about the bios recognition, just trying to eliminate possibilities. You mentioned earlier about trying this drive in the other cable position, did you also try the good drive (the recognized one) in the position of the troubled drive? That would eliminate the cable as culprit.
Panama Red is offline   Reply With Quote
Old 08-24-2003, 04:13 PM   #14
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
Well I tried uninstalling nero and still no success. Yes I did try reversing the order of the drives and still the only secondary drive that shows up is my cd rom. Im thinking maybe my cdrw is faulty or something but i dont want to waste money on a new one if its some kind of issue with my motherboard or what not. This is so frustrating lol
Gigabella is offline   Reply With Quote
Old 08-24-2003, 04:21 PM   #15
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
The only other way I can think of knowing whether it's the drive or not is put it in another computer and see if it is recognized. You're right, this stuff can be frustrating at times.
Panama Red is offline   Reply With Quote
Old 08-24-2003, 05:03 PM   #16
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
Ok so here is what I did instead. I took a spare cd rom that I had and added it in place of my cd burner and it worked it was detected and found and installed drivers. So I am assuming that the burner is faulty?
Gigabella is offline   Reply With Quote
Old 08-24-2003, 05:41 PM   #17
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
Guess I'm down to my last WAG (wild ass guess). You're probably right, the burner is faulty. But try this just in case if you want to. If you were jumpered on both drives CS (cable select), try them in a master/slave configuration. If already, master/slave, switch them to CS. If that don't work, guess it's time for a new burner.
Panama Red is offline   Reply With Quote
Old 08-25-2003, 08:31 AM   #18
glc
Forum Administrator
Staff
Premium Member
 
glc's Avatar
 
Join Date: May 2000
Location: Joplin MO
Posts: 36,453
Conduct funeral services for the burner if it's jumpered identically to the spare CD-Rom that works.
glc is offline   Reply With Quote
Old 08-25-2003, 12:31 PM   #19
Member (7 bit)
 
Join Date: Dec 2001
Posts: 77
Yeah I think its time for a new burner. I moved the jumpers around several different ways with no luck. Its just annoying because the burner isnt that old maybe only 2 years. I dont really know the life span, but i hardly used to burn cd's. OH well now I can get something better i havent heard that many good things about acer burners anyway
Gigabella is offline   Reply With Quote
Old 08-25-2003, 04:48 PM   #20
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
May she rest in peace. (The burner that is!) Here's a link to the one I'm using. Great unit and comes with Nero software. Many recommended Liteon on this forum. Good luck

http://www.newegg.com/app/Viewproduc...For=ltr-52246s
Panama Red is offline   Reply With Quote
Old 08-26-2003, 10:13 AM   #21
glc
Forum Administrator
Staff
Premium Member
 
glc's Avatar
 
Join Date: May 2000
Location: Joplin MO
Posts: 36,453
2 years out of an Acer burner? You did pretty good from what I've seen.
glc is offline   Reply With Quote
Reply

Bookmarks

Still Need Help? Type Your Keywords Here:


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:56 AM.
Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.0