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Old 08-20-2003, 11:12 PM   #1
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Pulled the RAM while HOT- Help

Hello
I was doing a simple job for a friend, I noticed the box had a stick of pc100 and a stick of 133 with a fsb of 133. I powered down the unit(I thought-no I didnt unplug it) and I accidently pulled the stick of pc100 out with the unit ON.
Now it won't even post. Black screen, no beeps.
It's a 1 gig PIII Dell.
Help.
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Old 08-20-2003, 11:26 PM   #2
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you've prob fried the RAM or the MB.....borrow a stick of ram and see if the comp will start....if not, the MB is dead.
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Old 08-20-2003, 11:33 PM   #3
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Yeah, thanks that's what I feared. I tried another stick of ram.
Nothing.
It's a Dell- I don't suppose I can run out and grab a used mobo and no one will know... any ideas on where a Dell parts house would be?Preferably used
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Old 08-20-2003, 11:38 PM   #4
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If its under warrenty you could send it in and tell em you have no idea what happened.
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Old 08-20-2003, 11:42 PM   #5
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You could also try removing the battery on the motherboard for about 15min. I doubt that would work, but it's worth a shot.

Also, unplug the PSU from the motherboard and hit the power button. Plug it back in and try booting again.
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Old 08-20-2003, 11:43 PM   #6
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Try calling Dell and seeing if they will replace the board at a minimal cost. It's worth a shot right? If not i don't know what to say. I hear that switching the mobos on dells causes problems with everything else. I can't confirm this though since i don't remember where i heard it.

Or you could just give it to him and say it was broke when you got it.
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Old 08-20-2003, 11:49 PM   #7
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Thanks all,
I know some people at Dell, maybe they have an idea. I really like the warranty- I dont have a clue idea-but I have a feeling it is not a quick turn around.
Thanks again
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Old 08-20-2003, 11:52 PM   #8
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I've only done the warrenty thing with my old compaq and I drove it to an authorized computer shop and they took 4 days to replace the power supply and then i picked it up...... Dell will prob do something along the same lines.
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Old 08-20-2003, 11:56 PM   #9
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Any ideas on how long/what kind of warranty there is on a commercially-prepared-type-unit. Years? Months? Hours?
I've always "custom built" (pieced mine together)
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Old 08-20-2003, 11:57 PM   #10
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You can choose dif warrenties for Dells....I beleve 3 years is standard though.
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