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10-07-2003, 02:57 PM
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#1 |
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Member (8 bit)
Join Date: May 2003
Location: USA
Posts: 169
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"Please Insert the Correct CD-ROM..." Error Message
SPECS:
Operating system: Win XP Pro Motherboard: Gigabyte GA-7NNXP Processor: AMD XP 2500+ Memory: 1536MB Crucial Graphic Card: ATI Radeon 9700 PRO (latest drivers installed) Soundcard: Audigy 2 Hard Drives: Maxtor 6YO80PO and 6YO60LO CD rom: Kenwood 72X TRUEX CD/RW: Plextor PX_W4824A 2WIRE DSL modem DIRECTX 9.0b version I recently upgraded from Gigabyte's GA-7VAXP motherboard to the GA-7NNXP. Since installing the mobo (tryed out two different ones) with out any problems I have this problem where I get asked to insert the correct cd even if the cd is in the drive already. This is mostly games since that is the only software that I have that needs the cd to be in the drive. Probobly becasue of the copyright protection. Installing goes fine. The cd's are recognized automaticlly. I tried both cd-rom and cd-rw but I get the same message to insert the correct cd. I can pretty much use the drives fine except I can't start any games on my pc without the "no-cd" patch. I don't know what to do. The impression I have is that there is something wrong with cd recognizing the protection. I mean it treats the original cd like a copy and well tells me to insert the correct cd. I have the new NERO software installed since I read that burning applications can cause problems for cd drives but...after having this problem I reinstalled windows/reformated the whole thing and the first thing after installation I put a game on there to see if it is going to work and it doesn't. I get the same error pop up. I don't think it is a problem with compability either since I had the GA-7VAXP and I didn't have any similar problems. Besides I did put in a different cd drive in (LIte On) and it was the same. The games are also from different makers (ubi-soft, microsoft, EA etc.) but it doesn't matter it's always the same. The only game that will run is TRON 2.0, after I click on play ...the spinning cd icon shows up for about a minute and a half and then it will maybe start. Liek I said maybe ...it doesn't always start. So waht should I do ....???? |
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10-07-2003, 04:45 PM
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#2 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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I have read in an older kenwood forum that truex is not compatible with WinXP, but like I said I used it for about 5-6 months with my old mobo with out any problems. Windows recognizes it fine and reports no problems with the device. I wasn't able to find a newer version of firmware for Kenwood but I did upgrade Plextors from 1.2 to 1.5
I also tried clean boot but problem still remains. |
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10-07-2003, 04:50 PM
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#3 |
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Forum Administrator
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Join Date: May 2000
Location: Joplin MO
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You have a TrueX that actually still WORKS?? Wow!
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10-07-2003, 05:02 PM
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#4 |
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Member (10 bit)
Join Date: Aug 2003
Location: NJ
Posts: 815
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If youre using illegal games (which we know youre not) thats pretty much a fact of life. IF youre burning a copy its the same thing. If its the real cd it should read it as that, if its the actual cd and its not reading, i have no idea
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10-07-2003, 11:09 PM
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#5 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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Thanx for nothing. lol
Yes I am using a truex, and so what...its really silent and thats what I need. Besides it doesnt happen only with kenwood but with plextor too. I am not using copied games...all originals. |
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10-08-2003, 12:53 AM
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#6 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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Anyone???
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10-08-2003, 01:15 PM
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#7 |
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Member (8 bit)
Join Date: May 2003
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Anyone???
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10-08-2003, 01:35 PM
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#8 |
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10-08-2003, 02:39 PM
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#9 |
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Member (8 bit)
Join Date: May 2003
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Been there, Done that
These are the causes of the error that don't really apllay with me.
1.your CD-ROM drive is not compatible with the program. 2.You are using a copy of the program CD. 3.You are not logged on to the computer as an Administrator. 4.Bomb Shelter is interfering with the CD-ROM verification process. 5.You are running a Windows XP Home account that uses "fast user switching." I have read this allready couple of days ago and it doesn't really help. 1.well plextor (so is kenwood) is compatible with the probram, like I said I allready used it with my old motherboard 2.I am using the original 3.I am logged on as the administrator 4.Not sure what bomb shelter is...something to do with McAffee virus program...well I have norton and the same problem exists with out any anti-virus software. 5.I am not...i got XP Pro and I am the only user. I have read that whole page and nothing really helped me out. Thanx for the effort. ANYONE??? |
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10-08-2003, 02:40 PM
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#10 |
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Member (8 bit)
Join Date: May 2003
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I know that something might be interfiring with the verification process but what?
I have done a clean boot and like I said above the problem is still there. |
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10-09-2003, 12:30 PM
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#11 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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anyone?
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10-09-2003, 03:18 PM
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#12 |
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Member (10 bit)
Join Date: Aug 2003
Location: NJ
Posts: 815
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get msconfig opened up and see if disabling all un necessary programs does anything
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10-09-2003, 06:18 PM
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#13 |
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Member (8 bit)
Join Date: May 2003
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I have allready done a clean boot, disabled everything in msconfig. I also thought that will work but it did not do anything.
I contacted gigabyte's tech support and ofcourse they were a lot of help. They did say it's not the mobo, lol. I dont know ..I need a soulution... Anyone??? |
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10-10-2003, 08:45 AM
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#14 |
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You have listed your IDE devices - and I see 4. Please detail how they are all hooked up.
Example: Hard drives on primary IDE, 80 wire, cable select - TrueX/burner on secondary IDE, 40 wire, master/slave. Did you reinstall WinXP when you did the mobo swap? How about a repair? DMA enabled on all IDE channels? Moderator comment: 2 thread bumps in 2 hours is not acceptable on this forum. Just sit back and be patient, people are responding when they have ideas. |
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10-12-2003, 12:44 AM
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#15 |
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Member (8 bit)
Join Date: Jul 2002
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Hi Iam a friend of Meskalin
2 HDD Primary on IDE 0 80 wire Priamary and Slave 2 CD ROM on IDE 1 80 wire Primary and Slave(CDRW primary) We tryed the other way as well(it did not work) We tryed other cables( it did not work) OF course we reinstalled WIndows when we exchanged the MOBO DMA is enabled I can't see anything worng with this configuration, because it worked before we put the new MoBo GigaByte G7NNXP WE exchanged 3 times in last month(I can not believe all of them have problems) Before he had GigaByte GA-7VAXP |
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10-12-2003, 01:36 AM
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#16 |
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Have you tried Cable Select jumpering? Are the cables installed correctly (blue to mobo, black to master, gray to slave)?
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10-12-2003, 04:36 PM
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#17 |
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Member (8 bit)
Join Date: Oct 2003
Posts: 167
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i had the same problem as you with my old computer
i was reading another forum and they said that you shouldn't have 2 cd or dvd devices on the same ide cable i switched them to different cables , and it worked |
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10-12-2003, 05:36 PM
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#18 | |
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Member (14 bit)
Join Date: Mar 1999
Location: Christmas, Florida
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Quote:
I use a promise controler card for my 4 hard drives and the motherboard ide ports for my 4 optocal drives 1 cdrom 2 dvd rom 3 cdrw 4 dvdrw |
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10-12-2003, 05:45 PM
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#19 |
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Member (8 bit)
Join Date: Oct 2003
Posts: 167
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well thats what i heard and maybe siince my mother board is like 7 years old it wasn't compatable
could i have a link to the promise controler card you speak of |
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10-13-2003, 08:22 AM
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#20 |
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Member (4 bit)
Join Date: Jun 2003
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Have you tried running the programs with one of the ROMs disconnected?
Also if you have 2 CDROMs you must insert the game CD in the same CDROM that you install the game from i.e. if you install from D: the game must be run from D: & if you install from E: the game must be run from E: Hope you sort out your problems. Regards Phil J. |
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10-13-2003, 10:30 PM
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#21 |
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Member (8 bit)
Join Date: Jul 2002
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Of course we tryed all these options
I appreciate your help, but what we are trying to say is: Everything worked fine until we changed the MoBo And we already exchanged 3 of them, reinstalled Windows 3 times, tryed all possible configurations After a few days of trying we just stoped, because we do not know what else we can do What do you think about Harddrive, maybe to try another HDD? all games are working on other computers |
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10-14-2003, 10:26 AM
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#22 |
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Member (4 bit)
Join Date: Jun 2003
Posts: 14
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Just a silly thought, but I presume that you don't have Raid enabled on that IDE line?
Regards Phil J. |
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10-14-2003, 10:02 PM
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#23 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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Yes, I am not raid is disabled. So is Intel Gigabit lan, and so is any feature that I am not using curently.
I wastrying to open some set up files (with the cd-rom) and I would get the message that the parametar is incorrect. So just to be safe, since few people told be about the truex (where I disagree...I think its a good cd rom) I took it out and made Plextor master. I'm reinstalling something right now to see if it did change anything. |
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10-14-2003, 10:10 PM
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#24 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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Lol I don't know how the "I am not" got into the first sentance but...
Same problem...with plextor as master and kenwood not conected I still get the message insert the correct cd. This is really driving me NUTS!!! |
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10-14-2003, 10:18 PM
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#25 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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Anyone with the same mobo and similar problem??????
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10-16-2003, 05:54 PM
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#26 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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ANYONE???
...
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10-19-2003, 01:34 PM
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#27 |
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Member (8 bit)
Join Date: May 2003
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Come on people...somebody must know a solution or atleast what the problem is????
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10-19-2003, 08:37 PM
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#28 |
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Member (10 bit)
Join Date: Aug 2003
Location: NJ
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Email Gigabyte.
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10-20-2003, 10:44 AM
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#29 |
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Member (8 bit)
Join Date: May 2003
Location: USA
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I already did... and since this is the third time I got this same motherboard (second time with the same problem) ...I'm not sure...whatever...nobody can help me here I guess either...thanks for trying
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10-25-2003, 12:29 PM
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#30 |
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Member (8 bit)
Join Date: May 2003
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anyone?
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