usb device detection problem

[skyxliner]

I'm trying to get my usb device to install on my windows but the windows keep popping up messages such as "usb device detected" but then it pops up "device can not be reconized" or "device may not function correctly". i know the device works on my computer before but now it doesn't.... i think there has been some usb drivers still loaded on the computer so windows is refering to those old drivers... does anyone know where to delete files so windows treats the device as new and will attempt to receive new drivers and not use the old ones? or know how to resolve this usb problem..

i've updated all the usb drivers and still doesn't not work...
hope someone can help me, thanks.

[glc]

Need some more info, like some system details and version of Windows.

[skyxliner]

sorry bout this, just pretty fustrated.

umm i'ma running windows xp, asus mobo

i'ma trying to connect my cellphone to my computer through the usb cable and setup as a modem so it can connnect

but the only message i keep getting is

so i know itz not the cable problem so itz either the driver problem or usb problem....

i guess my last case senario if nobody can help me is reinstall windows =/ but kinda lazy so if anyone can help pleasee...

[glc]

Try turning legacy USB support off in the bios - XP doesn't need this and it might be affecting it. Do you have all the service packs and critical updates for XP?