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07-02-2003, 09:54 PM
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#1 |
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Member (8 bit)
Join Date: Oct 2001
Location: Vermont, aka Nowhere fun
Posts: 218
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EA Games...
Every time I try to install an EA game (MOHAA, NHL2002), the same things happen. It starts to go into the Install Shield, but as soon as it is about to load, I get a message that says: "An error has occured while launching the setup.
Catastrophic Failure" How should I fix this... i bought a 20 dollar pack of 4 games, and i cant load it because of this. |
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07-03-2003, 11:02 AM
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#2 |
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Member (5 bit)
Join Date: Jul 2003
Posts: 23
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What OS are you running? If its Windows 98, try reinstalling the operating system. Don't format, just reinstall. It will most likely replace any corrupt or missing files.
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07-03-2003, 04:05 PM
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#3 |
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Member (8 bit)
Join Date: Oct 2001
Location: Vermont, aka Nowhere fun
Posts: 218
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No, Im windows XP
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07-03-2003, 04:09 PM
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#4 |
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Member (8 bit)
Join Date: May 1999
Location: Spencer, IA
Posts: 139
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Try a different CDROM perhaps?
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07-03-2003, 04:50 PM
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#5 |
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Member (8 bit)
Join Date: Oct 2001
Location: Vermont, aka Nowhere fun
Posts: 218
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I got 2... I have tried both... no luck...
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07-03-2003, 09:01 PM
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#6 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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See if you can install them on another comp. ( What are friends for ? )
If they install then you have some trouble shooting to do. If you can't install then the disks are defective. Fill out the report box for tech support at the EA site. They usually respond in about 24 hrs ( or at least I got a response within that time ). They'll give you instructions for mailing the games to them out in California and they will mail you replacements for them. |
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07-03-2003, 10:40 PM
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#7 |
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Mondsreitersmann
Join Date: Jul 1999
Location: Skingrad
Posts: 8,781
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Or it could be some EA's registry entries are damaged.
Unfortunately, other than tell u dat I cannot help. Windows registry is a complete mistery to me.  But perhaps some other member can help you with dat?
__________________
Darum still, füg' ich mich, wie Gott es will. Nun, so will ich wacker streiten, und sollt' ich den Tod erleiden, stirbt ein braver Reitersmann. |
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07-04-2003, 02:19 PM
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#8 |
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Member (8 bit)
Join Date: Oct 2001
Location: Vermont, aka Nowhere fun
Posts: 218
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The disks arent defective. I got some tech support from ea, and sent them my dxdiag info. I hope it works.
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07-04-2003, 05:11 PM
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#9 |
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Computing Professor
Staff
Premium Member
Join Date: Jun 2001
Posts: 11,718
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Let us know what happens and good luck !
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