|
|||||||
 |
|
|
LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
09-20-2004, 07:09 PM
|
#1 |
|
Guest
Posts: n/a
|
Your participation requested for an academic survey
Dear forum users,
We are doing an academic research project on online service quality. We would be grateful if you could spare 3-5 minutes and complete our online questionnaire. The link for the questionnaire is provided below. http://www.uwe.ac.uk/bbs/osq/ Thank you for your help and time. P.S. The forum leaders gave me permission to post this message. |
|
|
09-21-2004, 01:35 AM
|
#2 |
|
Member (10 bit)
Join Date: Jul 2002
Location: University of California, Santa Barbara
Posts: 800
|
On Q7, putting examples could skew the results towards what is provided in the examples I think.
Survey submitted. |
|
|
|
09-21-2004, 09:10 AM
|
#3 |
|
Resident Intel Fanboy
Join Date: Mar 2004
Location: Cincinnati
Posts: 1,669
|
survey submitted, interesting to see what the results would be. Is this for a company or a group of companies? Or purely academic? Or can you not tell us
__________________
...wide is the gate, and broad is the way, that leadeth to destruction, and many there be which go in thereat... |
|
|
|
|
10-05-2004, 02:39 PM
|
#4 | |
|
Guest
Posts: n/a
|
It's part of a doctorate project and there are no companies involved with it but the result (an instrument to measure a website's service quality) can be used by companies...
Thanks to those who participated... Quote:
|
|
|
|
|
10-05-2004, 02:51 PM
|
#5 |
|
PCMech: Saving Lives
Join Date: Apr 2004
Location: England, the United Kingdom
Posts: 1,839
|
I submitted, and good luck!
__________________
 |
|
|
|
|
10-06-2004, 02:38 PM
|
#6 |
|
Member (11 bit)
Join Date: Mar 2002
Location: Confluence of the Mississippi and Misouri Rivers
Posts: 1,242
|
Some websites like www.anandtech have started testing websites from comapnies that make computer hardware and they consider 72 hours to be the Maximum amount of time a person should wait for email support. If a company does not answer a question in 72 hours than they obviously do not care about you as a customer. Within 24 hours should be expected from a good organization that has 24-7 phone support.
|
|
|
|
|
10-06-2004, 02:46 PM
|
#7 |
|
Member (9 bit)
Join Date: Sep 2004
Location: Alberta, Canada
Posts: 500
|
Completed survey, good luck and have a good day. Should have interesting results for whoever wants them.
Last edited by nubbler; 10-06-2004 at 02:49 PM. |
|
|
|
|
10-06-2004, 03:03 PM
|
#8 | |
|
Guest
Posts: n/a
|
Thanks for that...
Quote:
|
|
|
|
|
10-11-2004, 08:51 PM
|
#9 |
|
Guest
Posts: n/a
|
The questionnaire's webpage was down for about 4 hours yesterday due to a problem with the university's server. It's working properly now. Sorry about this problem.
|
|
|
|
10-13-2004, 07:46 PM
|
#10 |
|
Member (9 bit)
Join Date: Jun 2004
Location: Dixon, Illinois
Posts: 318
|
Survey complete. Good luck on your project.
Scomac |
|
|
|
|
10-14-2004, 02:06 AM
|
#11 | |
|
Guest
Posts: n/a
|
Thank you.
Quote:
|
|
|
|
|
09-03-2005, 03:19 PM
|
#12 |
|
Guest
Posts: n/a
|
We're doing a follow-up survey to finish this doctoral research. It has been decided by the faculty administration that one of the repsondents will win a Free 6GB iPod Mini (including free shipping) for her/his participation - this is open to everyone worldwide.
There are no open-ended questions in this questionnaire so it can be completed by only clicks. There are two questionnaires: one about Hotmail, the other about Yahoo! Mail. These two websites were chosen because they are popular sites but this research is purely academic so data or results will not be shared with Microsoft Corporation or Yahoo! Inc. Please enter your email only if you want to take part in the free iPod draw. Collected emails will not be used for any other purpose. When data collection finishes, the winner will be determined and contacted by email. Link to Hotmail quesionnaire: http://www.uwe.ac.uk/bbs/osq/h.html Link to Yahoo! Mail questionnaire: http://www.uwe.ac.uk/bbs/osq/y.html Please visit this link for more information about the research: http://www.uwe.ac.uk/bbs/osq You can use the email on questionnaire pages if you have any questions. Thank you for your time and participation. |
|
|
|
09-03-2005, 10:35 PM
|
#13 |
|
Gremlin Overlord
Join Date: Apr 2003
Location: Australia
Posts: 2,382
|
Done... it's pretty long
|
|
|
|
|
09-04-2005, 12:46 AM
|
#14 |
|
Member (10 bit)
Join Date: Jul 2002
Location: University of California, Santa Barbara
Posts: 800
|
Quite long indeed.
|
|
|
|
|
09-21-2005, 07:15 PM
|
#15 |
|
Guest
Posts: n/a
|
For those who want to participate later: if you use both Hotmail and Yahoo! Mail, please complete the questionnaire for Yahoo. I received far less responses for Yahoo. Thanks.
|
|
|
|
10-06-2005, 02:42 PM
|
#16 |
|
Guest
Posts: n/a
|
The winner of the iPod (among 300 participants) is determined by a draw:
Winner: rich@for____.org (I don't want to write the exact emails) 1st substitute: g522y1____@_____.com.au 2nd substitute: preludeto___@____.com I've contacted the winner. I'd like to thank all participants again for their contribution... |
|
|
|
10-06-2005, 03:28 PM
|
#17 |
|
Techphile.
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 6,634
|
Any of those email names PC Mech members?
__________________
Asus P8P67 WS Revolution | Intel 2600K @ 4.7 GHz | Win 7 Pro 64 |8 gigs Corsair 1600 | Two Diamond 6990's in Crossfire| Corsair AX1200 | Thermalright Silver Arrow | Western Digital Black 2TB 64 meg cache | Lian-Li PC-A71B | Logitec Z-5500 | Three Asus 26" VW266H monitors running under Eyefinity | |
|
|
|
|
10-06-2005, 08:40 PM
|
#18 |
|
Gremlin Overlord
Join Date: Apr 2003
Location: Australia
Posts: 2,382
|
Awww... guess I'll just have to buy one... or not
|
|
|
|
|
10-06-2005, 08:46 PM
|
#19 | |
|
~ Ryan ~
Join Date: Jun 2005
Location: Jackson TN
Posts: 3,516
  |
Quote:
__________________
RiotCats.com, an internet domain specifically fabricated and visually erected for the appreciation of the feline kingdom! |
|
|
|
|
|
| Bookmarks |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
|
|
Linear Mode
