job opening for desktop support tech

[tigstah]

there's a position for a destop support tech at my company. a couple of the guys who already work in this position has encouraged me to apply.
the only thing is, i know how to troubleshoot pc problems (thanks to this site and just trying to keep my pc and network up). i am kinda nervous if i do get to interview.
is there anything in general i need to prepare for.......

[mc2phat]

a general tip here, most interviewers will ask, "Why should we hire you, instead of one of the other applicants?" What they always hear is, "I'm a good worker, I'm punctual, I'm ready to learn, blah, blah." think of a better answer, one that will set you apart, such as: "You should hire me because I'm a team player. I have enjoyed being part of the team here, and I want to continue in a more challenging position."
Don't ask about pay/benefits.
Do some research, ask an intelligent question about the IT department or company if (when) they ask if you have any questions.
Sit forward in the seat, don't cross your arms, fidget, etc.
Sell yourself.
also think about your answer to this one, it's one I've gotten during ever single interview I've ever had:
What are your strengths and weaknesses? I've never come up with a bullseye answer on that one.
Also have some examples of your providing PC support to someone. They asked for that at an interview for a helpdesk job I had in 2001. Turned out it payed six bucks an hour, so I went into law enforcement instead.
Dress for success. Wear a suit, polished or at least decent-looking shoes. White shirt, professionally cleaned/starched, complementing not matching tie. dark gray or dark blue suits are good colors because they project authority/competence.
ALWAYS send a thank you card after the interview, it's business etiquette and may help you land a subsequent position there if you don't make this one.

One thing that helped me when I interviewed for large companies was the fact that the interviewer's job is usually to interview. It won't be your boss at the job.
Hope i've helped you here.

[kram 2.0]

Just be yourself - that's who you would end up being at that job.

Also, I like the irony in mc2phat's post with his signature

kram

[mc2phat]

I've gone through dozens of interviews for jobs I didn't get, and many of them I didn't want. They prepared me to successfully interview for the job I wanted, which I have now .

[jong2k4]

When they ask you about why they should hire you as opposed to anybody else, mention how you enjoy working with computers and actively research how to fix them (I'm assuming those are both true because you're on this forum,) because everybody knows that the best worker is somebody who enjoys their job.



On a side note, good cheese comes from happy cows, and happy cows come from California! (my suggestion just reminded me of that ad)

[mbossman2]

what interviewers are looking for is "your claim to fame"...what makes you different from every other candidate that they will interview...

Believe me, after interviewing the 10-15 people for the same position, you get tired of hearing the same things over and over again:

I am punctual
I am a hardworker
blah
blah
blah

get something out there that is unique to YOU....things like:

"I may not no everything about PC's but I sure as heck have the ability to find out the answer" and list some of your "non traditional" resources (people who "know" everything tend not to grow and develop..they "know" too much and never see the need to expand their horizons or seek out help)

"In addition to my job skills detailed on my resume I also do (and insert your non work past times - - as long as they are not controvertial like church evangelism or an escort at the local abortion clinic or bomber of local abortion clinics)." Show that you are more than just a corporate drone...you have a wide range of experiences that you can draw from to make you a better "team" employee.

HTH