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01-01-2005, 05:15 PM
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#1 |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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Newegg = slow
I ordered Half Life 2 on the 30th at around noon eastern time and got express processing. They told me it would be shipped out from their New Jersey warehouse that same day. I thought it would be when it went to step 3 within 2 hours. 3 days later, today, still stuck at step 3. I've heard absolutely nothing from them concerning the order other than the confirmation right after I ordered it. I only ordered it from them because I thought they were fast, and it was cheaper than buying in a store. Next time I think I'll spend the extra 5 bucks and go to the store to get it. I had wanted to play it before I went back to school, not going to happen now. Not gonna be ordering from Newegg again in a long time.
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01-01-2005, 05:18 PM
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#2 |
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Member (10 bit)
Join Date: Sep 2004
Location: Knoxville, Tennessee
Posts: 692
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Sorry pal, I don't know what's wrong with them. I just bought HL2 from them les than a week ago and it arrived 30 hrs before they said it would.
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01-01-2005, 05:19 PM
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#3 |
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Member (11 bit)
Join Date: Oct 2001
Location: lometa,tx.
Posts: 1,399
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everone makes mistakes, i ordered a printer a week or so ago and got it in 3 days. give them a call its free and they will take care of it. happened one time to me , they sent it one day and didn't charge me the shipping.
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claude intel d850mv 1.6a 512 rambus ATI8500le solid as a rock. intel e5200 2.5 P5KPL-CM 2 gig memory also solid |
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01-01-2005, 05:21 PM
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#4 |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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I'm going to give them till the tracking number deadline today. I'll admit sometimes fedex doesn't upload tracking numbers until several days after the item has shipped, but this is the second or third time this has happened with a newegg order (out of 7 orders total)
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01-01-2005, 05:41 PM
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#5 |
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Blizzard Fanboy
Join Date: May 2003
Location: Northrend
Posts: 1,411
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It's a holiday weekend, what do you expect? From my experience with Newegg, they don't update any status over the weekend, especially not on New Year's Day. I don't even think they work weekends. I don't think Fedex updates their status on Express Saver shipping on weekends either. You probably won't know anything until Monday. I think Newegg's speedy service is starting to get a little hyped around here anyway.
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01-01-2005, 05:48 PM
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#6 |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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It was faster than this over Thanksgiving
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01-01-2005, 05:57 PM
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#7 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,466
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Thanksgiving also didn't have the major weather issues that we have now.
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01-01-2005, 09:10 PM
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#8 | |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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Quote:
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01-01-2005, 09:20 PM
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#9 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,539
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Quite possibly the problem lies with Fedex. Not sure what days they take off for the New Year's holiday but quite often Fedex doesn't update their deliveries over the weekend. I ordered a new lcd monitor from Newegg at 1:20pm EST on the 23rd and paid $3.99 extra for same day shipping. They didn't get it out til after Christmas and refunded my expediting fee with an apology. That little stumble certainly doesn't cancel out all the good service and prices I've received before. Sometimes we just have to understand that life isn't perfect.
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01-01-2005, 09:24 PM
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#10 |
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Member (10 bit)
Join Date: Jan 2002
Location: Reno, NV
Posts: 684
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It does not really matter how good the weather is between where you are and newegg's warehouse. When you ship FedEx, everything goes to MEM [Memphis] it is then routed to where it is going. UPS does the same thing; everything goes to SDF [Louisville] The weather between where you are, newegg's warehouse and MEM is what counts.
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01-01-2005, 09:28 PM
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#11 |
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Member (10 bit)
Join Date: Jan 2002
Location: Reno, NV
Posts: 684
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BTW my wife bought a Christmas present for me and had it shipped UPS next day air on 21 Dec. It arrived on 30 Dec. This was due to severe wx in the midwest.
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01-02-2005, 01:48 AM
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#12 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,466
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I have a customer who ordered a computer from our builder in Michigan. It shipped FedEx Ground on the 23rd. It arrived in the Chicago terminal on the 24th and has yet to be delivered.
Are you sure it's coming from NJ and not TN or CA? Last edited by glc; 01-02-2005 at 01:55 AM. |
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01-02-2005, 01:54 AM
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#13 |
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Member (11 bit)
Join Date: Jul 2003
Posts: 1,060
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i ordered something on the 22nd, newegg shipped it out the next day but then fedex lost the item for over a week.
dont be too quick to blame newegg. |
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01-02-2005, 02:25 AM
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#14 |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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I have no tracking number, apparently they haven't gotten it to fedex yet.
Items Shipping From: NJ |
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01-02-2005, 03:27 AM
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#15 |
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Member (9 bit)
Join Date: Oct 2004
Posts: 313
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yeah, dont blame newegg, personally i think its fedex's problem, i belive they are the worst shipping company ever, really everytime i ship something fedex its always late.
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01-02-2005, 04:37 PM
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#16 |
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Member (11 bit)
Join Date: Oct 2001
Location: lometa,tx.
Posts: 1,399
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i never got a tracking number on the printer but the printer got here in 3 days after i ordered it, that was a first for me (not getting the tracking number)
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01-02-2005, 10:31 PM
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#17 |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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What the hell? Now I have a tracking number but FedEx has no record of the shipment.
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01-02-2005, 10:34 PM
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#18 | |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,539
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Quote:
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01-02-2005, 10:39 PM
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#19 |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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I should have just bought it at the store. This is just getting rediculous.
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01-03-2005, 01:02 AM
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#20 | |
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Member (10 bit)
Join Date: Jan 2001
Location: Greenville, MS
Posts: 625
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Quote:
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01-03-2005, 10:52 AM
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#21 | |
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Member (11 bit)
Join Date: Jun 1999
Location: Memphis, Tn
Posts: 1,828
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Quote:
BTW, every shipment made thru Fedex non ground goes thru Memphis, even if it is going from Los Angeles to San Francisco. They have no sorting elsewhere that I know of.
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01-04-2005, 11:41 PM
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#22 |
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Member (4 bit)
Join Date: Jan 2005
Posts: 14
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Shadow Breaker
Im having this same exact problem as you this is total bs. I buy 400$ worth of stuff and newegg still keeps me on step 3:YOUR CREDIT CARD HAD BEEN SUCCESSFULLY CHARGES etc. for the last 3 days. i ordered a 19 inch monitor which is coming from TN and a ps and fan controller from CA. I received a email that the monitor has been shipped and its coming tommorow (its in burbank CA , hour from my house) when it said nothing on the newegg order status ! and the other items from CA have not been shipped yet ! atleast i know im not alone
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01-05-2005, 07:32 AM
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#23 |
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Soopa Squishy
Join Date: Sep 2004
Posts: 1,175
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[quote]BTW, every shipment made thru Fedex non ground goes thru Memphis, even if it is going from Los Angeles to San Francisco. They have no sorting elsewhere that I know of.[[quote]
They have a sorting facility in Newark also. It should be getting here today. But fedex did that stupid thing where they held it over at the sorting facility for a day because they lost it there. (5th one to have that happen) |
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01-05-2005, 02:00 PM
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#24 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,466
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You have to keep in mind that unless you pay extra for 2nd day or overnight, Newegg ships FedEx *SAVER* which is regular FedEx, not Ground - but is low priority with NO time guarantees. *Usually* it goes in a timely manner, but when it's busy, it may sit in each terminal for days before it gets on a plane or onto the truck. Saver is not the way to go during holiday season or when there are weather issues.
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01-05-2005, 02:10 PM
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#25 |
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Guest
Posts: n/a
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This is odd. I recently built a computer, and I ordered everything from newegg, and I got everything 1-2 days before I was supposed to. It was great, fast service..
-Thor |
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01-05-2005, 02:45 PM
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#26 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 36,466
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Exactly. If there is room on each truck and plane throughout the chain and there is no package processing backlog, it goes just as fast as any FedEx method. It can take anywhere from 1 to 10+ days to get there. Saver is the cheapest FedEx rate out there except Ground, it's just like getting a cheap plane ticket that's standby. When there's room, it goes.
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