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oryx · 07-11-2006, 10:54 AM

For the last week or so, Newegg has not been very usuable by me. Sometimes I can use it just fine; other times I'll get it, but then lock up a few minutes in; still other times I can even get to the home page. When that happens I have to delete all the cookies.
Observations while trying to resolve problem

Using IE or Firefox doesn't matter
Using Linux or Windows doesn't matter
Newegg is the only site I have consistent problems with
This is frustrating my use of this site, because so many threads link to Newegg
I can work around the lockups by disabling cookies. This is not a real fix

Questions:

Has this been happening to anyone else?
Does anybody have some inside knowledge about what's happening at Newegg? I used their live chat, but the agent denied they were having any server issues at all.

raftero · 07-11-2006, 11:23 AM

no problem here, using ff

**thefultonhow** · 07-11-2006, 12:54 PM

I'm pretty sure Newegg is having server problems. I've noticed issues too. I wouldn't say it's unusable but it definitely doesn't come up every time for me.

**Panama Red** · 07-11-2006, 01:21 PM

Newegg has been hit or miss for a week or so now. As tfh has indicated, it's most likely a server issue on their end. Just gotta be patient and try back later.

sgtspector · 07-11-2006, 02:26 PM

Yea I had a similar prob for a week or so now. Happened on espn.com also. Been using firefox since and have had no problems except getting used the difference between them.

catacon · 07-11-2006, 03:26 PM

Yeah, I've been having problems, too. A server issue, no doubt.

Redo40 · 07-11-2006, 07:14 PM

Definitely server problems, Newegg notified me of this when I was trying to make a big order.

blue60007 · 07-11-2006, 08:18 PM

I've been having problems too, but for longer than a week. Seems like a couple weeks now (it's gotten better, but I had problems earlier today).

Staren · 07-11-2006, 09:23 PM

I just noticed it the other day myself. I couldn't access anything deeper then the front page for about 24 hours, but as I was typing this I tried getting on the site and it seems to be fine again. Some kind of server issue. Has to be.

blue60007 · 07-11-2006, 09:39 PM

Hmm, I have trouble getting to the main page...once I'm in, there's no problems.

Floppyman · 07-11-2006, 09:57 PM

Yeah, somewhere there are some DNS issues. Couldn't get to the main page, but when I type in the IP address instead of www.newegg.com , it pops right up.

blue60007 · 07-11-2006, 10:20 PM

Interesting. That makes sense. I wonder if it's regional thing...?

EDIT: Maybe the Newegg Rep can give us some insight...

Floppyman · 07-11-2006, 10:22 PM

Quote:

Originally Posted by blue60007

Interesting. That makes sense. I wonder if it's regional thing...?

EDIT: Maybe the Newegg Rep can give us some insight...

It could be that they recently moved onto a new server with a new IP and the DNS hasn't propagated through yet, who knows.

Staren · 07-11-2006, 10:29 PM

That makes a good bit of sense actually. Would explain why the problems are a bit diffrent, and why they're moving around a little.

oryx · 07-12-2006, 07:55 AM

Thanks for all the repsonses. I'll simply be patient for them to fix whatever is wrong. It can't be too good for their business.

raftero · 07-12-2006, 08:14 AM

that is odd that so many have had problems, i've been on at least half dozen times in the last week and encountered no problems at all, must have hit at a good time.

***glc*** · 07-12-2006, 09:16 AM

Right now, I cannot get Newegg to load in Opera or FF - but it works fine in IE. I'm not a happy camper.

**rjfvillarosa** · 07-12-2006, 09:19 AM

raftero..it must be something to do with being in the south, I haven't had a single problem visiting the site.

Floppyman · 07-12-2006, 09:47 AM

Quote:

Originally Posted by glc

Right now, I cannot get Newegg to load in Opera or FF - but it works fine in IE. I'm not a happy camper.

No problems at all from work today. Sure IE didn't have the site cached g?

***glc*** · 07-12-2006, 10:25 AM

Nope, I have IE set to delete temp internet files on close.

jimmyrules712 · 07-12-2006, 10:32 AM

works fine for me (using firefoxx)

**pam123** · 07-12-2006, 11:22 AM

I haven't been able to get to newegg since Monday.
Neither IE or Firefox work and, since everything else is fine, I assume the problem is on their end.

kstatefan40 · 07-12-2006, 11:33 AM

I am going to notify the newegg guy and see if he can find anything out about it. I personally haven't had problems, but they definately need to look into it if it is this bad. We'll see what they say.

Floppyman · 07-12-2006, 02:57 PM

For those of you that newegg is not working, can you get to the site directly via IP address?

RJS2 · 07-12-2006, 03:37 PM

Mine does the same thing, but i find that if I type the website in then keep refreshing the screen it appears after a few clicks.

blue60007 · 07-12-2006, 05:04 PM

IP seems to be working OK. I"ll wait till I can't get to it again and try.

BTW It's 204.14.213.185

KUNFUCHOPSTICKS · 07-12-2006, 10:14 PM

yeap- had those probelms too!

bailey · 07-12-2006, 10:30 PM

no problems here at all, none of any kind.

kstatefan40 · 07-12-2006, 11:37 PM

I haven't had any problems until today. Neither the IP or the domain is working correctly in opera, but IE works ok.

ztx · 07-12-2006, 11:40 PM

IP seems to work great! Connecting via newegg.com, usually have to refresh abit for it so show up.

07-11-2006, 10:54 AM	#1
oryx Member (9 bit) Join Date: Jul 2001 Location: Western Pennsylvania Posts: 300	Newegg Issues? For the last week or so, Newegg has not been very usuable by me. Sometimes I can use it just fine; other times I'll get it, but then lock up a few minutes in; still other times I can even get to the home page. When that happens I have to delete all the cookies. Observations while trying to resolve problem Using IE or Firefox doesn't matter Using Linux or Windows doesn't matter Newegg is the only site I have consistent problems with This is frustrating my use of this site, because so many threads link to Newegg I can work around the lockups by disabling cookies. This is not a real fix Questions: Has this been happening to anyone else? Does anybody have some inside knowledge about what's happening at Newegg? I used their live chat, but the agent denied they were having any server issues at all.

07-11-2006, 11:23 AM	#2
raftero Member (11 bit) Join Date: Oct 2001 Location: lometa,tx. Posts: 1,399	no problem here, using ff __________________ claude intel d850mv 1.6a 512 rambus ATI8500le solid as a rock. intel e5200 2.5 P5KPL-CM 2 gig memory also solid

07-11-2006, 12:54 PM	#3
thefultonhow Moderator Staff Premium Member Join Date: May 2004 Location: Baltimore, MD Posts: 2,941	I'm pretty sure Newegg is having server problems. I've noticed issues too. I wouldn't say it's unusable but it definitely doesn't come up every time for me. __________________ Computer: Intel Core i5-750 2.66 GHz quad-core processor \| Asus P7P55D-E motherboard \| Crucial 4 GB DDR3-1333 RAM \| nVidia GeForce 7800GTX \| 2x WD Caviar Black WD1501FASS 1.5TB hard drives in RAID 1 \| Antec Sonata III case with Antec EarthWatts 500-watt PSU \| Dual Dell UltraSharp 2408WFP 24" widescreens \| Windows 7 Ultimate 64-bit Other: 2007 Subaru Legacy 2.5GT Spec.B 6MT \| Samsung Galaxy Note II Smartphone \| Mamiya M645 1000S medium-format SLR with 55mm f/2.8, 70mm f/2.8, 210mm f/4, teleconverter, 120 and 220 film backs \| Olympus E-PL1 Micro-4/3s DSLR with 14-42mm and 40-150mm lenses

07-11-2006, 01:21 PM	#4
Panama Red Served with Pride Staff Premium Member Join Date: Apr 2003 Location: near the left coast of Michigan Posts: 14,657	Newegg has been hit or miss for a week or so now. As tfh has indicated, it's most likely a server issue on their end. Just gotta be patient and try back later. __________________ Getting old is not for sissies!

07-11-2006, 02:26 PM	#5
sgtspector Member (11 bit) Join Date: Aug 2005 Location: Mt. Hope, NY Posts: 1,239	Yea I had a similar prob for a week or so now. Happened on espn.com also. Been using firefox since and have had no problems except getting used the difference between them. __________________ Asus P5ND2-SLi-Deluxe Mobo, Intel 3.0ghz P4 w/ht, 2 GB CORSAIR 667 DDR2, 1 GB Ultra DDR2 533 mhz PC4200 ram, BFGTech Nvidia 6600 GT OC SLi video card, WD 4000KS OEM SATA II HDD, Seagate 320gb SATA II HDD 7200rpm, WD 320 gb SATA II HDD, Creative Soundblaster Audigy Platinum, Sony DRU 720 DVD-RW, LG GCE8240B CD-RW, Maddog Multimedia 500w modular PSU & WinXP Pro SP2, Samsung BF960 19" LCD.

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07-11-2006, 03:26 PM	#6
catacon Chop Chop Join Date: Jan 2005 Location: St. Louis, MO Posts: 1,038	Yeah, I've been having problems, too. A server issue, no doubt.

07-11-2006, 07:14 PM	#7
Redo40 Member (12 bit) Join Date: Jan 2002 Location: Central Arkansas Posts: 2,170	Definitely server problems, Newegg notified me of this when I was trying to make a big order. __________________ Roger "Our greatest glory is not in never falling, but in rising every time we fall." -Confucius

07-11-2006, 08:18 PM	#8
blue60007 Wx geek Join Date: Aug 2005 Location: Indiana Posts: 6,638	I've been having problems too, but for longer than a week. Seems like a couple weeks now (it's gotten better, but I had problems earlier today). __________________ "It is the way of man to make monsters and it is the nature of monsters to destroy their makers."

07-11-2006, 09:23 PM	#9
Staren Member (11 bit) Premium Member Join Date: Dec 2003 Location: Boston, MA Posts: 1,616	I just noticed it the other day myself. I couldn't access anything deeper then the front page for about 24 hours, but as I was typing this I tried getting on the site and it seems to be fine again. Some kind of server issue. Has to be. __________________ Laptop HP DM4t / i5-560M / 14.1 WXGA Widescreen / 1GB Radeon Mobility 6370 / 4GB RAM / 320 GB 7200rpm HD / DVD-RW / 802.11n & BT wireless First Build Abit IC7-G Max II Motherboard / 2.8C 800mhz P4 / 1024 DDR 3200 (2x 512 in Duel Channel) / Saphire Radeon 9800 Pro 128 / Samsung 120 GB SATA HD / Lite-On 16x DVD-ROM / NEC DVD-RW Last edited by Staren; 07-11-2006 at 09:27 PM.

07-11-2006, 09:39 PM	#10
blue60007 Wx geek Join Date: Aug 2005 Location: Indiana Posts: 6,638	Hmm, I have trouble getting to the main page...once I'm in, there's no problems.

07-11-2006, 09:57 PM	#11
Floppyman Member (13 bit) Join Date: Mar 1999 Posts: 6,796	Yeah, somewhere there are some DNS issues. Couldn't get to the main page, but when I type in the IP address instead of www.newegg.com , it pops right up.

07-11-2006, 10:20 PM	#12
blue60007 Wx geek Join Date: Aug 2005 Location: Indiana Posts: 6,638	Interesting. That makes sense. I wonder if it's regional thing...? EDIT: Maybe the Newegg Rep can give us some insight...

07-11-2006, 10:29 PM	#14
Staren Member (11 bit) Premium Member Join Date: Dec 2003 Location: Boston, MA Posts: 1,616	That makes a good bit of sense actually. Would explain why the problems are a bit diffrent, and why they're moving around a little.

07-12-2006, 07:55 AM	#15
oryx Member (9 bit) Join Date: Jul 2001 Location: Western Pennsylvania Posts: 300	Thanks for all the repsonses. I'll simply be patient for them to fix whatever is wrong. It can't be too good for their business.

07-12-2006, 08:14 AM	#16
raftero Member (11 bit) Join Date: Oct 2001 Location: lometa,tx. Posts: 1,399	that is odd that so many have had problems, i've been on at least half dozen times in the last week and encountered no problems at all, must have hit at a good time.

07-12-2006, 09:16 AM	#17
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,345	Right now, I cannot get Newegg to load in Opera or FF - but it works fine in IE. I'm not a happy camper.

07-12-2006, 09:19 AM	#18
rjfvillarosa Moderator Staff Premium Member Join Date: Sep 2004 Location: Cardiff, Wales. UK Posts: 6,601	raftero..it must be something to do with being in the south, I haven't had a single problem visiting the site. __________________ Niwa no niwa ni wa, niwa no niwatori wa niwaka ni wani o tabeta.

07-12-2006, 10:25 AM	#20
*glc* Forum Administrator Staff Premium Member Join Date: May 2000 Location: Joplin MO Posts: 41,345	Nope, I have IE set to delete temp internet files on close.

07-12-2006, 10:32 AM	#21
jimmyrules712 Member (11 bit) Join Date: Jul 2003 Posts: 1,064	works fine for me (using firefoxx)

07-12-2006, 11:22 AM	#22
pam123 Computing Professor Staff Premium Member Join Date: Jun 2001 Posts: 11,956	I haven't been able to get to newegg since Monday. Neither IE or Firefox work and, since everything else is fine, I assume the problem is on their end.

07-12-2006, 11:33 AM	#23
kstatefan40 Security Dude Join Date: Jun 2003 Location: Overland Park, KS Posts: 1,001	I am going to notify the newegg guy and see if he can find anything out about it. I personally haven't had problems, but they definately need to look into it if it is this bad. We'll see what they say. __________________ Tyler A. Thompson Small Business Networking Services Specialist tyler@derbydigital.com

07-12-2006, 02:57 PM	#24
Floppyman Member (13 bit) Join Date: Mar 1999 Posts: 6,796	For those of you that newegg is not working, can you get to the site directly via IP address?

07-12-2006, 03:37 PM	#25
RJS2 Member (9 bit) Join Date: Jul 2004 Location: Indiana Posts: 257	Mine does the same thing, but i find that if I type the website in then keep refreshing the screen it appears after a few clicks.

07-12-2006, 05:04 PM	#26
blue60007 Wx geek Join Date: Aug 2005 Location: Indiana Posts: 6,638	IP seems to be working OK. I"ll wait till I can't get to it again and try. BTW It's 204.14.213.185

07-12-2006, 10:14 PM	#27
KUNFUCHOPSTICKS Member (6 bit) Join Date: Jun 2006 Posts: 43	yeap- had those probelms too!

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07-12-2006, 10:30 PM	#28
bailey Member (14 bit) Join Date: Mar 1999 Location: Christmas, Florida Posts: 10,671	no problems here at all, none of any kind.

07-12-2006, 11:37 PM	#29
kstatefan40 Security Dude Join Date: Jun 2003 Location: Overland Park, KS Posts: 1,001	I haven't had any problems until today. Neither the IP or the domain is working correctly in opera, but IE works ok.

07-12-2006, 11:40 PM	#30
ztx Member (8 bit) Join Date: Jul 2005 Posts: 186	IP seems to work great! Connecting via newegg.com, usually have to refresh abit for it so show up.

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