No Sound from laptop speaker

[wildthing2022000]

I used to have sound coming from my laptop speakers and now all of a sudden I can only get sound when I use the headphones. I haven't installed anything until after the sound went off and I updated the drivers. No indication of anything is wrong with the drivers.
------------------
System Information
------------------
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Presario 3077WM (DG959A#ABA)
BIOS: Insyde Software MobilePRO BIOS Version 4.00.01
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 224MB RAM
Page File: 249MB used, 296MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: None
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: SiS M650
Manufacturer: SiS
Chip type: SiS M650 Rev 00
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6325&SUBSYS_083C0E11&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: SiSGRV.dll
Driver Version: 6.13.0010.2140 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/23/2003 06:25:00, 764416 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: sisgrp.sys
Mini VDD Date: 1/23/2003 06:08:00, 257408 bytes
Device Identifier: {D7B71ED9-2065-11CF-FD65-3628A2C2CB35}
Vendor ID: 0x1039
Device ID: 0x6325
SubSys ID: 0x083C0E11
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_D ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_083C0E11&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5850 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/18/2005 17:50:30, 2319680 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5850 (English)
Driver Attributes: Final Retail
Date and Size: 5/18/2005 17:50:30, 2319680 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

[Marke522]

Have you checked to make sure you don't have anything on Mute? I had that problem once after my 6 year old was playing Disney games one day.

Have you gone into the control panel/sounds and audio devices/speaker settings/speaker volume and advanced to make sure you have the correct setup?

Have you tried to remove the device and restart the computer letting windows find and install the new hardware?

Have you tried to backdate the drivers to use the ones that you knew were working?

Who made the laptop and how old is it? Have you tried to contact the manufacturer yet to see if this is a known issue?

[wildthing2022000]

I read the article but how do I fix it. Just by putting in a heat sink because all I'm getting now is a surround sound effect between the headphones and the speakers and as soon as I unplug the headphone I get 0 sound.