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Old 09-10-2005, 02:54 PM   #1
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tuner card doesn't seem to work.

jsut got my tuner card and installed everything but when i scan the channels i get nothing, cant even play video games thru the composite input. any ideas?

EDIT: the card is a hauppage win TV-pvr 150

i am most likely sending it back to newegg. one of the little grey cylinder-type things that stick up off the board was broken off partially--it allowed me to install the software, etc, as it recognized the card, but once i pulled it out to take a look i noticed that this one was at a weird angle becuase one of the soldered portions was broken off.
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Old 09-10-2005, 05:16 PM   #2
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Yep, broken capacitor.

Get it replaced.
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Old 09-10-2005, 07:11 PM   #3
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Makes me angry....gunna cost me at least $10 to UPS it back to newegg. UPS prices are pretty rediculous these days.
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Old 09-10-2005, 11:29 PM   #4
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At least they pay for the shipping back.
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Old 09-11-2005, 09:02 AM   #5
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they didnt last time i RMA'd. Was about $10 to get my graphics card shipped, which was in much smaller packaging. err nvm jsut read that u said they pay for the ship back...yeah

how long do i have to RMA this thing...i mean it was ordered mid august for my birthday for me.

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Old 09-11-2005, 04:54 PM   #6
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You have 30 days from the purchase date to get it to newegg. After that, you have to RMA it to the card manufacturer.
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Old 09-11-2005, 06:28 PM   #7
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ok either way is fine i guess. as long as i get back a working card. ill have to ask my dad for the info as he's the one who ordered it. shouldnt be a problem, he files everything like that with order numbers, etc. If its past 30 days (it isnt yet i know for sure) then i can go to manufacturer...worst comes to worst i solder it back on.
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