media player please help

[kamikaze worm]

Hi all
I have recentley rebuilt my pc after many problems I have come up against a major problem. When i play files on my media player (10 or 9) they play but when i play videos the sound goes on the whole pc, no system sounds or anything! untill i reboot.

Playing the same mpeg file in quicktime works fine. This happens on both mpegs and wmv files.

Please dont say use a different player, as i really like using windows media player

PLEASE HELP!

[kamikaze worm]

Hi all
Having done some more testing here is what I have learnt

DVD's do the same thing in windows media player
When I removed the sound card and used my built in sound it dint do it (worked fine)

When i put it back it did it again

This had lead me to belive that its the card or the drivers.

I have reinstalled the drivers (allthought they are not off the disk i lost that they came from the web)

PLEASE ANY HELP PLEASE!

[glc]

Specs are needed.

[kamikaze worm]

amd 64 3700+
GigaByte Motherboard
1GB Ram
PCI-X ATI Radeon graphics card 550
Sound blaster 24 bit (sound card was replaced and i still have the problem)

[glc]

Try installing a codec pack. I recommend K-Lite.

http://www.free-codecs.com/download/...Codec_Pack.htm

[kamikaze worm]

I would do except since i have been playing (trying to solve the problem) I have lost all sound!

In control pannel it says no audio device and the whole menu is greyed out

HELP

[glc]

Uninstall and reinstall the sound card - or remove it completely and re-enable and reinstall the onboard audio.

[kamikaze worm]

Ok done that...

Removed sound card drivers/software. Now have tried to reinstall the onboard sound (to keep it simple) and still have no sound.

When triying to use the onboard sound card software to configure sound everytime i try and start it or set it up it displays message "no wave in"

Also before I did remove my sound card drivers/software, whilst using the creative software diagnostics it displayed 1/3 tests failed when i looked it said that the windows wave in was not functioning (or something to that affect)

PLEASE HELP!!!!!!

[edison]

can u possibly try another sound card or make sure that the pci slot is really working fine. have you looked on the creative web site for updated drivers or patches..try these and i assure you that you will see light very soon!

[kamikaze worm]

Well it doesnt matter what sound device I use it still displays as no audio and is all greyed out!

Windows is still having fits and complaining about "no wave in" or something to that affect

Im guessing this problem will never be solved as i work in IT support and none of my collegues could solve it!

[edison]

well, have you tried a soft reinstall of the OS? Are you sure that all the BIOS settings for audio are proper..what do you feel about a soft install of the OS?

[kamikaze worm]

I would but i have reinstalled it twice recentley will microsoft let me????

Whats a soft install

[edison]

well, a soft install is a installation over the existing one without a format of the windows partition.

You have already installed Windows twice..well, what do you see in the Dev Mgr..Qn marks..exclamations, whats the device status...

Okay..have you tried installing your sound card on another PC..Are you sure that you have completely removed the drivers for On-board sound before you enabled and installed the drivers for the new sound card?

Pls verify. Thanks.

[kamikaze worm]

You seam to be confused... This problem has come off the first one. My current problem is that I have no audio and the menu is greyed out I have no audio no matter what drivers I install. Windows is complaining about "no wave in"

[glc]

Microsoft doesn't care how many times you install the OS on the SAME computer - you may just have to call them on the phone to reactivate it.

Try a repair reinstall, if that doesn't work, nuke and pave it. It has to be a Windows issue causing this.

[gerberdude]

If you have a Gigabyte motherboard you may need to disable the onboard audio in the BIOS settings. i have a Gbyte 7DXR and had to disable the onboard audio this way to get my PCI soundcard to work properly.

[kamikaze worm]

Originally Posted by kamikaze worm Hi all I have recentley rebuilt my pc after many problems I have come up against a major problem. When i play files on my media player (10 or 9) they play but when i play videos the sound goes on the whole pc, no system sounds or anything! untill i reboot. Playing the same mpeg file in quicktime works fine. This happens on both mpegs and wmv files. Please dont say use a different player, as i really like using windows media player PLEASE HELP!

Right ok I have reinstalled windows! Sound is back but i still have my orginal problem see above. I have installed the codes as puposed by glc and updated drivers still sound disappers when I play a video.

Somemore intresting facts i have found out.

1. After I play a video i can swich over to onboard sound and sound then works (to get soundcard sound back i need to reboot)

2. When you play the video, the sound goes but the video still plays however the video keeps stoping and getting stuck and as I said before this is only in media player!

Any ideas

[glc]

Wait a minute - if you are using a sound card you must disable the onboard sound in the bios and make sure all its drivers are uninstalled - or you WILL get conflicts. You can't just "switch over" and expect things to work right. It's a total "either or" - you can't have both.

[kamikaze worm]

Ok onboard disalbled in os and bios still problem remains. Since i have brought a new sound card which does the same thing and when the card is used in another machine is fine. Is my board screwed ???? PCI slots dont work both do the same!

[kamikaze worm]

anyone?

[pam123]

You've disabled the on board in the bios, did you uninstall the drivers for it as well?

[kamikaze worm]

Yes!

[pam123]

Originally Posted by kamikaze worm Yes!

[kamikaze worm]

I have solved the problem....

Thankyou for anyone that helped!

[glc]

Please share your solution for other people's benefit. That's how we work around here. If you take, you are also expected to give.