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Old 08-12-2009, 11:52 PM   #1
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Exclamation Graphics Card driver problems

Hello, Ive been playing a game called Drift City and Empire of sports And it only happens on them 2 games and one of my graphics card drivers stopped responding 5 times in a row and then my computer got a Blue Screen and after it restarted after the blue screen i went to device manager on my computer and checked if the graphics card drivers were up to date and it said they were up to date. Can somene help me out please and by the way my graphics card is a ASUS EAH 3850 series. Thanks
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Old 08-13-2009, 10:22 AM   #2
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Can you please list all specs.

Do you have 2 video cards? If so, have you tried using just one at a time to see what happens?

Did you get the latest drivers for your video card from http://support.amd.com/us/gpudownload/Pages/index.aspx

What is the stop code on the blue screen?
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Old 08-13-2009, 07:03 PM   #3
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hey, thanks for you reply. I'm only using one video card and i couldn't get the stop code on my blue screen because i didn't have enough time to see it because on my computer after the blue screen about 3 seconds later it restarts. but i didnt go to that website for a graphics card driver i went to this website.

http://support.asus.com/download/dow...Language=en-us <--- and where i go to download the driver for my graphics card i put ATi series then in the next box i put EAH3850
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Old 08-13-2009, 07:21 PM   #4
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Control panel, system, advanced, startup and recovery - uncheck restart on error. That will freeze the bluescreen.

Try the latest driver from Shadow's link.
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Old 08-14-2009, 02:08 AM   #5
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i went on that link from shadow, Then it redirected me to this other website and after it redirected me i didn't know which one to download because it brang up all different downloads
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Old 08-14-2009, 09:43 AM   #6
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Option 2: Display driver only.
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Old 08-14-2009, 12:41 PM   #7
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1. Choose your OS.
2. Choose Radeon.
3. Choose HD 3850.
4. Hit "GO".
5. Choose Option 2 - Download.
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Old 08-14-2009, 08:34 PM   #8
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Thanks guys, Really appreciate it.

I just installed the new driver for my graphics card but then when i go to play the game again it still stuffs up and game pauses for about 6 seconds then the screen goes black with lines thru it like lightning then it goes back to the game but keeps happening every time i finsh a missions which takes me about 15 mins. so every 15 mins it stuffs up

Any Ideas?

here's what it says

http://i366.photobucket.com/albums/o...grfxdriver.jpg

Last edited by glc; 08-15-2009 at 01:16 PM. Reason: As per forum rules, please do not post large inline images.
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Old 08-15-2009, 01:17 PM   #9
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Quote:
Can you please list all specs.
Still waiting..............
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Old 08-15-2009, 07:56 PM   #10
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My Specs Are:
Windows Vista SP1
Processor: Intel (R) Core(TM) Quad CPU Q6600 @ 2.40GHZ
Memory (Ram) Kingston 4.00Gb DDR2
System Type: 32-bit operating system
Motherboard: Intel: Model DP35DP
Chip set: Intel P35/G33/G31
Hard driver: Kingston 500GB
Graphics: ASUS EAH3850 Series 512 Mbytes
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Old 08-15-2009, 09:26 PM   #11
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Brand and model of the power supply, please? Do you have software that can monitor the temperatures of the system, including the graphics card?

I'm trying to rule out a hardware issue - poor power or overheating - before going any farther with software.
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Old 08-15-2009, 10:34 PM   #12
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I read the side case of it and it says Cool Master 500 and i think the 500 is for watts thne the product number is RS-500-PCAR-A3

and i found it on this website, This is mine>> http://www.newegg.com/Product/Produc...82E16817171031

and im not using any software to monitor my temeratures becasue i used GamersOSD from my CD and i play a few games and it was slowing down my games really badly i couldnt even back on the game with GamersOSD so i unistalled it.
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Old 08-16-2009, 01:35 AM   #13
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Do you have Asus Smart Doctor on the CD? If so, that can monitor the video card temperature. There should be a utility on the Intel CD to monitor the system and CPU temperatures.
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Old 08-16-2009, 03:33 AM   #14
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Ive got Asus Smart Doctor on my asus Cd but it doesn't tell me the temperature just shows me that i can change my fan speed but doesn't tell me nothing about the temprature of it. but i installed Intel R desktop utilities and it says this

http://i366.photobucket.com/albums/o...iveproblem.jpg

^^^ i scrolleed down and it just shows the same thing so there all the problems

Last edited by glc; 08-16-2009 at 02:48 PM. Reason: Please do not post large inline images
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Old 08-16-2009, 02:52 PM   #15
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You may have a motherboard problem if the monitor keeps tripping showing 0 volts.

You need to look at more than just the alerts. What are the temperatures? The desktop utilities will report them. Also, what are the voltages when they aren't alerting?

Run the video card fan at 100%.
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Old 08-16-2009, 06:39 PM   #16
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Ive gone on other forums and they say that intel utilities program has problem with my motherboard so it will bring up errors. And the temperature of my motherboard is 39 degress ill tell yo u the rest once i get back on the computer
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Old 08-20-2009, 10:18 PM   #17
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Hey Glc, Ive found a program to tell me all my tempratures Here you go. Please tell me if i need to change anything.

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