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09-18-2003, 11:11 PM
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#1 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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Sound card cannot be detected
Hey guys,
The other day something happened and my sound card just quit working.. I have an SoundBlasterAudigy Platinum2 running in WINXP Sp1a Pro... The sound card just quit working..so i tried re-installing the software and drivers..but I kept getting an error saying that the software cannot detect a Creative SoundBlaster sound card O_O i havent touched in the inside of the pc recently..so i tried going to Hardware manager.. it says " Multimedia Audio Controller" and is marked by a yellow exclamation and question mark.. I tried disabling and then abling it..tried re-installing drivers by right clicking then properties.. nothing works ! I even physically took out the card..started up the pc..shut down the pc..put the card back in..started it up...it says Audo card detected..game port detected..then asks me to install drivers for it..so i pop the CD in and let it do an Automatic install..but ends up not finding anything.. I then hesistantly formatted my pc O_O and re-installed XP Pro...opened up Device manager..still the yellow exclamation mark and question mark.. i popped the drivers/software CD in and tried installing again..same thing happens..Sound card Hardware cannot be detected.. I can see the red Optical Out light on..so I know the "Platinum" part aint dead... Im really suprised... i thought a clean install after a long format would fix everything... any help would be much much much appreciated...
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AMD Athlon 64 X2 Dual @ 6000+ Zalman CNPS9700 NT Heat Sink Asus M2N-Plus SLI Vista Edition motherboard Corsair XMS2 DHX twin pack - 2x2gb @ 800mhz Windows XP Pro SP2 32 bit GigaByte Nvidia 8600GT 512 video card Seagate 100 GB Sata 8mb HD Seagate 320 GB Sata 8mb HD 1394B (aka Firewire 800) PCI card -[ et tu Brutus ? ]- Last edited by CorruptedSanitY; 09-18-2003 at 11:21 PM. |
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09-19-2003, 11:32 AM
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#2 |
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Member (8 bit)
Join Date: Jul 2003
Posts: 246
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my mic port wouldn't work and i couldn't figure out why so i tried pulling out the card and puting it into a different pci slot. this fixed the mic problem. it turned out to be an irq conflict after i installed a tv tuner. if you're 100% sure you didn't add any hardware before this problem, and the sound card worked perfectly until now, try changing pci slots if u haven't done so yet. otherwise you should try the card in another pc to see if it actually works. do some troubleshooting to asertain the culprit.
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09-19-2003, 11:34 AM
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#3 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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Heon2574, I did that.. i took it out of that pci slot and stuck it into another...still cant install drivers !
Im pretty sure I dint add no new hardware recently.. its reallly frustrating.. |
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09-19-2003, 11:52 AM
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#4 |
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Member (8 bit)
Join Date: Jul 2003
Posts: 246
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try out the sound card in another pc and see if the drivers will install. also check to see if you have that latest drivers.
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09-19-2003, 03:36 PM
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#5 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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well having the latest drivers ....doesnt affect the problem...
it says " no hardware detected" .. .. ill try it ona friend's PC... |
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09-19-2003, 08:57 PM
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#6 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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ok..here is the bad news..worked PERFECTLY on my friends PC...
: / i was really hopign i had a defective SoundCard..turns out theres something defective on ma pc : / what now : / |
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09-20-2003, 10:10 AM
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#7 |
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Member (8 bit)
Join Date: Jul 2003
Posts: 246
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remember you told me that u tried the card in a different pci slot? how many slots do u have? if i were u i'd try the card in all the slots. i really have no idea what's going on b/c this has never happened to me. if ya look in the device manager are there any devices in confict with eachother?
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09-21-2003, 02:37 AM
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#8 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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Well here is an update.
I stuck it back into my PC and into a third slot.. Loaded drivers...sound card worked BEAUTIFULLY... then I got a new problem.. I get the following error when the pc starts up BCCode : 1a BCP1 : 00041284 BCP2 : C86A7000 BCP3 : FE6AF020 something about dumping into wer3 file into temp folders! PC keeps randomly restarting..espcially during music or video playing.. |
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09-21-2003, 07:41 AM
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#9 |
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Member (14 bit)
Premium Member
Join Date: Jan 2002
Location: The Great NorthWest
Posts: 12,594
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I hate problems like that! The only thing I can think of off the top of my head, CorruptedSanitY, is have you gone back into BIOS and make sure things are good in there? I've seen BIOS settings (like turning on onboard sound) mysteriously change themselves.
HTH TwoRails |
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09-21-2003, 11:54 PM
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#10 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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TwoRails, well i found a solution 2rails..
I had to stick it into 3 different PCI slots before finding one that worked.. instaled drivers.. now i got a worse problem.. this damn damn damn PC keeps randomly RESTARTING..reportin that it seriously recovered from a serious error or something... something to do with c:\Windows\Minidump.. god damn.. its killing me.. any solutions? |
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09-22-2003, 08:36 AM
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#11 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,773
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http://home.earthlink.net/~leetutor/...l/rebootof.htm
This will turn off the reboot on error and it will bluescreen instead. Copy down the first few lines of the bluescreen, we need to know the stop error code and affected modules to troubleshoot farther. |
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09-23-2003, 12:10 PM
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#12 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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sure thing glc thanks alot !
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09-23-2003, 12:14 PM
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#13 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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glc, i turned of paging file..so when i set it to not restart..it says that " if the page file of c:\ has an initial size of 0Mb, then the system may not be able to create a debugging file if a STOP error occurs, continue anyway?"
So what now? turn on pagefile? but how much Mb should i set it to? |
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09-23-2003, 12:35 PM
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#14 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,773
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Why did you turn off the paging file? That's not a wise idea. Set it to the Windows recommended size. I have 768mb ram, and my pagefile is 1150mb min and max.
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09-23-2003, 12:43 PM
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#15 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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glc, man it was like 4 am.. i was searchin thru hundreds of forums and some one suggested this.. lol..
i got 512ram..so i set it to 1000Mb..min and max |
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09-23-2003, 10:42 PM
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#16 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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Here are a bunch of erros I got..
  
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09-24-2003, 04:18 PM
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#17 |
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Member (8 bit)
Join Date: Jul 2003
Posts: 246
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try typing this at the command prompt in windows:
chkdsk /f it may ask you to restart windows to do this disk check. The second error screen also talks about some software problem. Did the sound drivers have it's own install program or did you have to install the drivers manually by going into device manger? Were the drivers digitally signed? I see the errors pointing to the drivers win32k.sys and ntfs.sys, none of which look like sound driver files. This tells me that your sound drivers do not appear to be at fault, but some important system files may be. From this point on I can't say anything helpful. I poured out my brain on this topic. Does any one else have any ideas? I can only think of something having gone wrong with your mainboard pci slots (as your sound card does not appear to be defective). |
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09-24-2003, 05:03 PM
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#18 |
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Member (10 bit)
Join Date: Jul 2002
Location: Columbia, SC
Posts: 567
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I dont know really..so far the PC has been on since 3am yesterday.. its over 12 hours now..hasnt restarted or stopped yet...
any one else wanna take a shot @ it? |
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09-26-2003, 01:20 PM
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#19 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,773
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You got bad ram, or you are overclocked and are pushing your timings too far.
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