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Old 10-23-2004, 12:06 PM   #1
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outlook express question

I have Internet explorer 6.0 with the SP1 and my outlook express is terrible. It is very slow to open up and very slow to respond while starting. Then sometimes it takes a while to donwload new emails but I am on a college network so its high speed. Also moving messages to the deleted folder takes a while most of the time and sometimes comes back with an error message saying a "Unknown error has occured".

I run Windows XP with all updated downloaded. I run spybot S&D, Adaware, Spyware blaster to clean me of spyware/adaware. Symantec antivirus for virus protection. Registry mechanic and Regcleaner for cleaning registry.

I run the following so I dont think it is a system performace problem. I have less than 30 programs running in background at any time.
2600 XP athlon
512 MB PC 2700 DDR

Should I uninstall it and try to reinstall it? Or should I go with an older verison?
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Old 10-23-2004, 03:34 PM   #2
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Sounds like a case of not having it set to delete your deleted files folder, and / or you have a lot of emails you are saving. Look in your Deleted folder and see how many you have. Look in your other folders, and clean them up as necessary.
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Old 10-23-2004, 05:41 PM   #3
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Well i checked and the saved emails were only around 2 MB so i deleted/compressed then so there was no room being used. It is set up to delete old emails on exit. Still slow as hell starting up.
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Old 10-24-2004, 05:34 AM   #4
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Have you tried defragging?

Anybody else have any clues?
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Old 10-24-2004, 07:21 PM   #5
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Are any other programs slow to respond?

Here's an OE slowdown tweak:
Quote:
Open regedit and go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID. Find the key {FB7199AB-79BF-11d2-8D94-0000F875C541} and under it select the folder IniProcServer32. In the right panel of regedit double-click on the “(Default)” entry at the top and completely delete the value data it contains. Now do the same for the LocalServer32 folder as well.
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Old 10-25-2004, 04:39 PM   #6
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spyware possible?
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Old 10-25-2004, 04:50 PM   #7
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Quote:
Originally Posted by ironzombie99
Well i checked and the saved emails were only around 2 MB so i deleted/compressed then so there was no room being used. It is set up to delete old emails on exit. Still slow as hell starting up.
What did you compress?
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Old 10-30-2004, 12:36 PM   #8
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Try compressing all folders.
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Old 11-02-2004, 03:16 PM   #9
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Try temporarily disabling all of the Norton anti-virus stuff, then check your email, move some files around in OE and see if things improve. If so, you'll at least have identified the culprit and you can see if there are any settings in Norton you can tweak.

If it's not an AV problem, the next likely suspect is overstuffed folders, possibly with a lot of large attachments. Try saving as much as possible, especially any with large or numerous attachments, elsewhere...in a subfolder of My Documents, for example. Then delete those from OE to get the messages in each folder down to 20 or less. See if that speeds things up.
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Old 11-03-2004, 01:51 PM   #10
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I solved this issue with a customer yesterday by installing Thunderbird and importing messages and the address book. Not too helpful in fixing OE, I know, but sometimes you have to do what works.
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