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11-18-2004, 01:20 AM
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#1 |
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Member (8 bit)
Join Date: Jun 2003
Location: Malawi
Posts: 203
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Email download problem (outlook express)
I am dealing with a dial-up client who has an Xp laptop. The problem is that when he connects to our servers this guy cant download even a 2Kb email it takes something like 30 minutes. I updated this guys anti-virus (NAV '04) can this be a problem? The other thing when tryin to help him out i disabled the email scanning nothing changed.
Help me out. |
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11-18-2004, 09:41 AM
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#2 |
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Member (8 bit)
Join Date: Nov 2003
Location: Texas
Posts: 178
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At first glance it sounds like a modem problem. What about surfing the web? Is that slow also, or just with your servers?
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11-18-2004, 09:45 AM
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#3 | |
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Member (1 million bit!)
Join Date: Feb 2003
Location: NY
Posts: 1,160
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Is he the only one experiencing the problems?
As Carpedebass said it may be a problem with his modem.
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11-18-2004, 11:44 PM
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#4 |
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Member (8 bit)
Join Date: Jun 2003
Location: Malawi
Posts: 203
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Carpedebass
Surfing is alright, but only the part of Outlook, this is puzzling me. I tried to patch up his laptop with the latest patches but time run out so i will b workin on it tomorrow and see if the pathes helped. When i put the laptop on my workplace network it downloaded fine. So i guess i will observe it and giv u guys some fidbac. |
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