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Old 12-12-2004, 04:46 PM   #1
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ActiveX problems with Internet Explorer

I'm running on windows xp pro sp2... and i usually use firefox, but i wanted to play flight simulator 2004 on zone.com... I logged in, and went to the flighsim page to play with other "zoners" ... but it says that it was "unable to install your game"... As well, i once got a dialog box that said something like "The page may not be displayed corrently because of your activex settings".... I'm sure i have my activex stuff enabled... and i turned all my security settings down.. I also disabled the firewall, and forwareded any ports to my router that zone requires... And, i also uninstalled all of my activex programs that are in Internet Options... Anyone able to provide any help?

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Old 12-12-2004, 04:49 PM   #2
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Do you get the notification bar under the Address Bar that indicates a need to install a new Active X component? If so, just click on the notification bar, click the option to add Active X component and see if that fixes the problem.
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Old 12-12-2004, 05:11 PM   #3
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I didn't get what you described PR... but here are a few screen shots of what occurs... at first, i get a script error.. then it asks to download the files needed (which is normal)....
http://home.comcast.net/~w33tq/ss01.JPG
however.. for the below pic, it shows that the dialog that i should be getting says that it should look like the one in the pic... hopefully you can see/read it...
http://home.comcast.net/~w33tq/ss02.JPG


perhaps the script error that i got in the beginning is the problem? I did dlete all cookies and temporary internet files...

Last edited by glc; 12-12-2004 at 07:43 PM. Reason: Do NOT post inline images without reading the rules first!
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Old 12-12-2004, 05:23 PM   #4
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I'm not seeing the notification bar at the top but it is referenced in the Download Active X Control message in the bottom display. They call it the "yellow bar near the top of your browser". Sure looks like you just need to download the required Active X Control component.
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Old 12-12-2004, 05:31 PM   #5
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i did get the yellow bar below the address bar a few times before.. but now it just doesn't show up... i did click it when it did show, and nothing happened.. i still go the same "sorry, we were unable to install your game."

Is there anyway that i can reinstall IE6? I saw the download for the SP1 at microsoft.com... but i didn't see the one for SP2... as well, i dont' see ie in the add/remove programs, so i cannot "repair" or remove....

By the way, I get script errors on every zone.com page.... I don't know if it is significant or not....

Thanks
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Old 12-12-2004, 05:38 PM   #6
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See if this helps.

http://support.microsoft.com/kb/318378/EN-US/
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Old 12-12-2004, 05:56 PM   #7
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ok.. i went to the link you posted.... i browsed (in regedit) for IsInstalled at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383} and changed it's value to 0... I went to the MS site to install Internet Explorer 6 for SP1 (link here )... I tried to install and it gave me the same error as always: Setup has detected a newer version of Internet Explorer already installed on this system. Setup cannot continue.... so i rebooted and before windows desktop appeared, i got a dialog saying something like this: "it appears that internet explorer has been uninstalled. Would you like to delete your personal settings now?" I said NO and tried to install ie6 again.. but got same error message... :-/

ADDITION: Should i try uninstalling sp2 and then reinstall ie?

Last edited by w33tq; 12-12-2004 at 06:01 PM.
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Old 12-12-2004, 06:08 PM   #8
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Quote:
Originally Posted by w33tq

ADDITION: Should i try uninstalling sp2 and then reinstall ie?
That may be an option. What happens if you go to Windows Update? Now that you've changed the IE registry, maybe that will offer an update.
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Old 12-12-2004, 06:18 PM   #9
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nope.. windowsupdate doesn't give option to install ie.. so i'm going to try uninstalling sp2
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Old 12-12-2004, 06:34 PM   #10
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unfortuneatly, still no luck... i was able to reinstall IE... but when i went to zone.com, i got the same "unsigned" activex dialog... and it wouldn't install....
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Old 12-12-2004, 08:20 PM   #11
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sorry about the pics glc...

Perhaps it's just a problem with the website code... and maybe it'll be fixed by tomorrow... i don't hear anyone else complaining about it, so it much just be a coinsidence... if nothing changes in the next few days... i'll just complain some more :-p
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Old 12-13-2004, 07:59 AM   #12
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well this may not help but, try setting your active X setting to default for this install, then revert them back after.
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Old 12-13-2004, 02:28 PM   #13
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the default settings for security is medium... and doesn't allow the installation of unsigned activex controls... I was getting an unsigned activex from microsoft, so my security settins would reject it unless they were set to medium-low or lower...

However, i've gotten it to work... The script errors that i was getting might have been the problem.. I just refreshed the window over and over again until i didn't get the script error.... then it installed fine... Thanks for all of your insight
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Old 12-13-2004, 02:48 PM   #14
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Thanx for the update. Glad you got it working.
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