Can't get incoming e-mail

[AndyM]

Self-installed @home cable modem, after tech ran the cable to my PC. After he left, I whipped out the Linksys Router and set it up, with plans to run cat5 to others locations in the house. My problem is this: @home provides one user account for the incoming server, but will let you add other
e-mail addys on the account. But when I try other addresses, all I can do is send, not receive. I've tried this in Outlook and Outlook express. @home only supports Outlook Express. I've tried every setup imaginable. And I go in circles with their online support. The only address that works is the user account. Now, I've checked and re-checked and made sure that I registered the new e-mail addresses online, and they show up as added. I hesitate to call tech support and reveal I have the router installed. Does this sound like a router problem? Or is this an @home problem? I don't get why the incoming mail server would only see the original address, and would not see the new ones if the router was the problem. Thanks for any advice.

BTW, cable is *WHOOSH*! I love it!!!!!!!!!!!!

[mairving]

It's not a router problem. It's also not a crime to use a router to hook up several machines. For the most part they don't care if you use a router but if you tell them you have one they will have something to blame all of their problems on.

Are you trying to check both email addresses on the same machine?

[Statica]

Sounds like an OE misconfiguration .. have you tried checking ur mail thru telnet or even thru hotmail etc?

[AndyM]

Thanks for replies. Yes, I'm trying to check e-mail on the same machine. I'm using my business ISP e-mail account and I'm trying to setup an @home email account so I can have large files sent to that address, and for more personal mail. Wierd thing is that when I send an e-mail to my "chosen" @home account, I don't get any "delivery-error" messages. It's like it goes *somewhere*! I think @home want to assign an IP address for each computer at ~$8.00 per additional. That's why I'd rather not inform them I put in the router.

[AndyM]

How would I check my @home mail through hotmail? I didn't know it was possible.

[Statica]

Try putting in POP mail from your options and then clicking POP mail

[AndyM]

Sorry, *the PC artist formerly known as "Ex-Static-Cling"* but I don't understand what you mean. Can you tell me the specifics of where to put in POP mail? Thanks.

[Statica]

From your inbox in Hotmail
click OPTIONS
Under Additional Options (3rd column) click POP Mail
You can enter 4 accounts ..
Under POP server name, enter your mail server
Under POP user name: enter any account name other than your primary account
Under POP user password: enter your password
Leave server timeout and port number as is
Check mark leave messages on POP server
Click OK


Click INBOX
From the menu on the left click POP Mail under Hotmail Services.

[Statica]

Go to START > Run > (type)
telnet yourmailserveraddress 110

A new telnet window should come up, it is likely that you wont see what u type so u cna go to options and turn on local echo but it isnt necessary

anyways at the prompt
type:
user blahblah (where blahblah=user account that u created not ur primary one ..if its coffee@home.com just enter coffee)
pass thepassword

Can you log in? does it say user logged in?

if so ur account is setup correctly your OE is not.

[AndyM]

Statica,
I sure thank you for the help. I set up my user account in hotmail and was able to retrieve all those overdue messages. So does this mean the problem is in Outlook and the way I set it up?


Gotta go to work, will check back later today.

[Statica]

Yes your OE is set up wrong.

Are yo u setting up the extra email addresses as New Identities or as New accounts to the same identity??

---

To set up as new accounts to the same identity:
1) Open OE
2) go to TOOLS > Accounts
3) Click MAIL tab
4) Click ADD > Mail..
5) Display Name: blah
6) Select - I ALREADY HAVE AN EMAIL ADDRESS I'D LIKE TO USE
enter your email address for the new account.
7) Incoming mail server POP3 fill in incoming and outgoing servers
8) Account name: the alternate username & password
9) Finish
10) select the account u created, click PROPERTIES
11) In general verify all is right there, and verify that Include this account when receiving and synchronizing is check marked
12) In servers verify all is correct there
13) The rest is all optional.

To setup new identity:
A) In OE go to FILE > Identities > Add new identity
proceed with prompts and then go to step 2 from above.


Cheers

[AndyM]

G'bless you Static, I was going nuts without this help. Everything works thanks to you!

[Statica]

You're very welcome