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05-30-2005, 09:11 PM
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#1 |
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Member (3 bit)
Join Date: May 2005
Posts: 6
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cant display websites in Firefox and IE
Hi.. please help me. after i reformatted my laptops.. now i have my internet connection. i cannot view any websites using IE and firefox. the internet connection is working with other laptops.. but not this laptop.. i will give the specs... please someone help me
Hp laptop specs: OS: WIndows XP Sp1 Mobile intel(R) pentium(R) 4-M CPU2.00 GHz 1.99GHz 192mb of ram web browsers: IE and firefox internet connection: broadband.. i was wondering i suspect it is something wrong with the computer itself and not the browsers and the connection..am i right? |
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05-30-2005, 09:14 PM
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#2 |
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Served with Pride
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Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
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When you reformatted, did you check the Device Manager to make sure the drivers are installed for your network device? You may need to use another computer to download the driver from HP and load it on the problem lappy.
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05-30-2005, 09:19 PM
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#3 |
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Member (3 bit)
Join Date: May 2005
Posts: 6
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but i installed all the drivers and software from the system recovery cd that was provided. that is not enough?
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05-30-2005, 09:20 PM
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#4 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
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Check in the Device Manger and see what it says. That will tell you if that's "enough".
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05-30-2005, 09:28 PM
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#5 |
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Member (3 bit)
Join Date: May 2005
Posts: 6
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i dont see any question marks in the modem and network adapter sections
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05-30-2005, 09:31 PM
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#6 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
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Start>run>cmd. Then type: ipconfig/all See what it says.
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05-30-2005, 09:56 PM
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#7 |
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Member (3 bit)
Join Date: May 2005
Posts: 6
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it says: windows ip configuration
host name : ***** primary dns suffix: node type: unknown ip routing enabled: yes wins proxy enabled: yes ethernet adapter local area configuration: connection-specific dns suffix: description: adapter card description physical address: *the address* dhcp enabled: no ip address: my private lan address subnet mask: 255.255.255.0 default gateway: dns servers: dns servers number i checked with my adminstrator.. the ip add given to me it is internet surfing enabled, |
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05-30-2005, 10:24 PM
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#8 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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See if your ipconfig on that laptop looks the same as on the others. You may have to make an adjustment to match one of the others. Is this on a business network?
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05-30-2005, 10:30 PM
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#9 |
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Member (3 bit)
Join Date: May 2005
Posts: 6
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yes it is
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05-30-2005, 10:35 PM
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#10 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Only other thing I can think of is back in the cmd prompt. Type: ipconfig/release, wait for the the next prompt and type: ipconfig/renew. That will give you a "fresh" connection. Hopefully that will help. Good luck.
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05-30-2005, 10:40 PM
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#11 |
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Member (3 bit)
Join Date: May 2005
Posts: 6
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it is solved. i just got the wrong dns server number..
thanks 
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05-30-2005, 10:44 PM
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#12 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Had to be something simple and silly like that. Thanx for the update.
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