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08-12-2001, 06:50 PM
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#1 |
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Member (9 bit)
Join Date: Dec 1999
Location: Planet Earth
Posts: 348
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One time only
My buddy has a Compaq computer. He has a cable modem so he's always online. He says he can only get his mail from Outlook Express once. If he tries more than once it won't work. He has to reboot the computer to get it to go again.
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ME***** |
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08-12-2001, 07:16 PM
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#2 |
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Member (11 bit)
Join Date: Mar 1999
Location: Sault Ste. Marie, Ontario Canada
Posts: 1,122
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My best bet is he is not clicking on the "Send Receive" button. Also have him verify the "check for new mail" setting under "tools/options" and set the time to a lesser value.
HTH
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Mike Life would be great if I didn't have to work to fish! Last edited by mhayes; 08-12-2001 at 07:21 PM. |
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08-13-2001, 04:30 AM
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#3 |
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Member (9 bit)
Join Date: Dec 1999
Location: Planet Earth
Posts: 348
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We went through all his settings in IE and OE and all seem to be normal. We did lower "check mail" from 30 min to 5 min.
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09-24-2001, 08:06 PM
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#4 |
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Member (9 bit)
Join Date: Dec 1999
Location: Planet Earth
Posts: 348
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problem solved
He had the hard drive set to turn off after an hour of inactivity. Changed it to "never" and fixed the problem.
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