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Old 08-15-2006, 12:34 PM   #1
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Email isse I need to resolve...

Having a Gmail account, I am finding that when sending to a friend of mine, I am getting a continual "Mail Delivery Subsystem error" and it goes on with "Automatic General Delivery status notification to the following..." which it then gives me my friends [B]OLD[B] e-mail address, of which I don't even have in my contact list?
I checked out my friends computer, and it shows that her e-mail is working correctly with her new e-mail address (she went from a telephone line (DSL)? to cable modem ISP) and I can't for the life of me figure out why e-mails sent to her get bounced back with the above notation?

I would like to know if the issue is at my end...or hers to start with, and why it's as if I am sending it to her old address, when I have triple checked that the correct address is typed properly (albeit I take it from my contact list, which I've checked).

I'm wondering if this is an issue that has been dealt with before, or if it is unique to my own situation?

Any advice would be appreciated.

Thanks...

Dale
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Old 08-15-2006, 01:14 PM   #2
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Remove her from your contact list, e-mail address and all.
What's more go through the contact list to make sure she isn't still there with the old address.
Do not add her back and try sending and e-mail.
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Last edited by pam123; 08-15-2006 at 01:19 PM.
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